So, let’s talk about Website engagement. We spend thousands of dollars to drive traffic to our Websites, so why don't we proactively talk to 100 percent of our customers who go there? As a dealer or GM, would you want your sales people only talking to 50 percent of the customers who are on your lot right now? After you spent all that money to get them there, shouldn’t you engage the…

There was a time not too long ago when the live chat icon on websites was both a rarity and a novelty. Inquisitive site visitors would notice the live chat software prompts in the form of a button on their favorite Internet hotspots but would be too scared to click them for one reason or another. Those days…

April 16, 2013 (Orlando, FL) -- Auto Dealer Monthly recently announced ActivEngage, the most trusted brand in automotive live chat, has been awarded the top-ranking Diamond status for live chat in the 2013 Dealers’ Choice Awards. ActivEngage was also awarded the Dealers' Choice Award in 2012 and 2011.…

ActivEngage has made perfecting your website easier than ever. With our free newActivEyeMap tool, we can help you find simple ways to improve your dealership’s onlineusability. This technology has already enabled us to help auto dealers make alterations to their sites that get more shoppers into your inventory and planning their next vehicle.…

The Handy Family of Dealerships has been around for quite some time. Established in 1952, Handy Automotive actually started out as Handy Truck and Trailer, a tractor trailer dealership. From this investment they were able to open John Deere farm equipment dealerships in Highgate Vermont. With time, they turned that dealership…

Centreville, VA, (December 18, 2012) - Carfax and ActivEngage, Inc., the most trusted provider in automotive live chat, have teamed up to help dealers provide Carfax Vehicle History Reports™ to online shoppers through live chat. Carfax-subscribing dealers can make extensive vehicle history data available to used car shoppers in real-time during a live chat conversation, therefore creating an elite consumer experience on…

They say imitation is the sincerest form of flattery, but I feel that being imitated means the imitator lacks the creativity to come up with ideas on their own.

Virtual Sales Associates (VSA’s) has become a popular title in the chat industry lately. ActivEngage coined this term in 2007 and now other chat…

Fellow Dealership Vendors - Would you like the best Live Chat Software for your own website for free? No Problem, just contact me, and I will get you started.

There is no obligation at all to do business with us, just wanting you to see and use what we have created.



This will be our top…

30 seconds might seem like a very small amount of time to you – but how long is it, really? Try closing your eyes and counting to 30.

One…

Two…

Three…

In the time it took you to perform this exercise, Google added $30,000 to its revenues, 500 iPhones were sold, and beams of light …

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I think we have a pretty great attitude in the auto dealer online community. For as long as I’ve been a part of it, I’ve observed dealers helping each other by sharing marketing tactics and Internet strategies. The daily…

As more consumers are using the web to research and communicate with dealerships before they decide to purchase a vehicle, it is important to understand the value of live chat and the power behind establishing a relationship between the…

What if you could spot engaged and ready-to-buy shoppers as they browse your dealership website in real-time?  How would that transform your Internet Business?

More and more auto dealers are …

I'm just an overly optimistic car guy who's dumb enough to think I can win, smart enough to hang in, and aggressive enough to make a difference!~

I ain't ashamed of my chosen career path, I was taught by the best in the business…

Lot porter first mentality: Means that nobody is missed, and those who serve the most menial of tasks are to be appreciated the same as those who produce the greatest of results.



Give your bottom performers or the least paid of workers a word of…

Chicago, Illinois – January 30th – Dealer e Process, the highest rated chat vendor in the country, is proud to announce the launch of the Live Chat Challenge. Dealer E Process is looking for 30 dealers who do not already have Dealer E’s award winning Proactive Managed Live Chat. These dealers will get Dealer E Process live chat on their website free for 30…

Do you want to be unique, special and extraordinary? 



The world is filled with people set on changing the game rather than bettering it!~



Team players are extraordinarily,…