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All Blog Posts Tagged 'management' (391)

Commentary: The Anatomy of an Effective Marketing Brain [Infographic]

This was sent to me by Kipp Bodnar VP Marketing, HubSpot. I found it fascinating and was intrigued. I wanted to share in a special post. Everyone please share and give Kipp and I your feedback on this. What are your thoughts? Insights?

 

The traditional marketing model in…

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Added by Jon Floyd on July 29, 2015 at 8:30am — No Comments

Auto/Mate Announces Integration with Autopoint's Service Scheduling and Shop Loading Product Line

ALBANY, N.Y. – July 27th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Autopoint, a Solera company and a leading provider of revenue and retention solutions for auto dealership service departments, has completed integration of several of its products with Auto/Mate's dealership management system (DMS). Auto/Mate customers now have the ability to access Autopoint's advanced scheduling and shop loading features…

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Added by Mike Esposito on July 27, 2015 at 8:46am — No Comments

Auto/Mate Announces Dates for Fall User Summit in Chicago

Attendees who pre-register online by Friday, July 31st can enter to win a free hotel room up to two nights

ALBANY, N.Y. – July 20th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it will be hosting its Fall User Summit in Oak Brook, IL near Chicago on October 12th and 13th, 2015. Auto/Mate's dealership customers are invited to attend the event that features…

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Added by Mike Esposito on July 20, 2015 at 11:11am — No Comments

Make Money Mondays with Sean V. Bradley - Special Edition with Erich Gail of The Cardinale Auto Group #4 Wards Top 100 eDealers


http://www.BradleyOnDemand.com 856-546-2440

Make Money Mondays with Sean V. Bradley - Special Edition with Erich Gail of The Cardinale Auto Group #4 Wards Top 100 eDealers

Added by Sean V. Bradley on July 20, 2015 at 10:15am — 1 Comment

Preempt Lease-End Competition for Your CPO Inventory

The combination of consumer demand, increasing off-lease supply, and record-setting lease penetration is creating what could be sustainable momentum for the certified pre-owned (CPO) market.

To provide context, consider the following market dynamics:

  • Lease originations exceeded…
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Added by Ryan Mayo on July 1, 2015 at 4:30pm — No Comments

Save Yourself From a Bad Rep

What You Must Know About Managing Your Reputation

A lot of businesses have learned from experience the importance of a strong reputation. Poor treatment of customers will only hurt your reputation. Keeping that in mind, here are some suggestions about how to do things the right way to gain…

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Added by Jon Floyd on June 30, 2015 at 8:30am — No Comments

5 Star Review Videos Why Do You Need Them?

Bring on More New Customers

Visitors are 144% more likely to purchase a product after seeing a video.

  • Easier 1st Page Google Ranking

    A web page with…

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Added by Jon Floyd on June 30, 2015 at 6:30am — No Comments

Service Departments Need Tune-Ups Too

The service department tends to be the busiest place in a dealership, and service managers must stay in tune with what’s going on. While meetings and discussions can be useful, at times they only result in vague ideas the service staff never acts upon. Just like in any organization, a service department is only as good…

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Added by Richard Holland on June 25, 2015 at 9:08am — No Comments

Reputation Management Need To Know

What You Should Know About Managing Your Reputation 

Solid management of your reputation can result in real business growth. Word of mouth means everything in the business world, and having a great reputation can really impact that word of mouth in a positive way. You will also…

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Added by Jon Floyd on June 23, 2015 at 8:00am — No Comments

Your Brand Is Your Reputation

Worried About Your Business's Reputation? These Tips Can Help!

Businesses that have great reputations attract more customers and produce more sales. Customers will be happy, and they will tell others about their experience with you. Safeguarding your business reputation is necessary for real success. Managing your reputation is crucial; continue reading for some helpful tips.

Always offer…

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Added by Jon Floyd on June 18, 2015 at 8:30am — No Comments

The Pursuit of Happiness: Creating Engaged Employees

Today's market dictates that to succeed as a dealer, you have to create a great customer experience. You have to provide value and give the customer a reason to come back. A great customer experience is now one of the strongest value propositions any dealership can use to increase customer loyalty and…

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Added by Richard Holland on June 18, 2015 at 8:29am — No Comments

Your Reputation Your Success

According to Wikipedia* Reputation Management is the influencing and/or control of an individual's or business's reputation.

Reputation Management - Do You Know How Your Business Is Perceived? 

To better your business reputation, make sure you follow up with your customers. This is especially the case if your business is larger. You need to make them feel important. Consider…

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Added by Jon Floyd on June 17, 2015 at 1:30pm — No Comments

The Dealership Next Door is Data-Mining are you?

AutoAlert is the industry’s leading automotive data mining and sales opportunities platform that helps dealerships identify high-quality leads in your sales and service database, increase volume of retail trade-ins and improve customer retention.

Our proprietary data mining software enables you to anticipate your customer’s needs and leverage critical information based on the six types of alerts shown below. Our extensive training program trains you on the sales and marketing…

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Added by Ryan Mayo on June 16, 2015 at 5:10pm — 1 Comment

Data Conversion to Auto/Mate's Dealership Management System Was Nothing to Fear For University Motors

ALBANY, N.Y. – June 15th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the data conversion process from a previous dealership management system (DMS) vendor to Auto/Mate's DMS has become so streamlined that auto dealers and dealership employees no longer have to fear major disruptions to their business. One example of many dealerships that have made the transition is University Motors in Morgantown, West…

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Added by Mike Esposito on June 15, 2015 at 9:55am — No Comments

Service Dilemmas: What Would You Do? The Results

In a previous article, I provided two very real scenarios that occurred right before Memorial Day weekend and asked readers how they would have handled them. For convenience, I’ve repeated the scenarios again with the actual outcomes…

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Added by Richard Holland on June 11, 2015 at 8:51am — No Comments

Take Our Survey For a Chance to Win $100

Auto/Mate is conducting its third annual survey about online information resources. As auto dealership employees, where do you get your industry news? How do you rate the various trade publications, social media networks and industry trade shows as information sources you can trust? We want to know!

 

This survey has fewer than ten questions and can be completed in less time than it takes to finish your cup of coffee. Participants who complete the survey will be automatically…

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Added by Mike Esposito on June 10, 2015 at 1:07pm — No Comments

Auto/Mate's Dealership Management System Integrated with Ristken Software Services' Enterprise Solutions

ALBANY, N.Y. – June 1st, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Ristken Software Services has integrated its core enterprise level technology solutions for auto retailers with Auto/Mate's dealership management system (DMS). Ristken's MenuPro™ and Pro Tracking™ platforms, as well as its eBusiness Service Provider Access Network™ (SPAN), are now fully accessible for dealerships using Auto/Mate's…

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Added by Mike Esposito on June 1, 2015 at 9:33am — No Comments

St. Louis SEO Company Breaks Tradition With Money Back Guarantee

St. Louis SEO Company Breaks Tradition With Money Back Guarantee

 Local SEO Company does the unbelievable by offering small business owners an iron-clad money back…

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Added by Jon Floyd on June 1, 2015 at 8:30am — No Comments

Service Dilemmas: What Would You Do?

Every dealership has seen this customer—the one who demands to be reimbursed for damage they claim happened while the car was in the dealership’s care, or because of faulty service work. You might find it challenging to deal with these customers, especially when you don’t believe your team is at fault. So what is the…

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Added by Richard Holland on May 28, 2015 at 9:23am — No Comments

Why Technicians and Service Advisors Need Marriage Counseling

Life in the retail automotive industry is taxing. Managers and employees work long hours and, in many cases, are with their co-workers more than they are with their families. Miscommunications, tension or arguments can detract from the efficiency of the dealership, and thus decrease overall…

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Added by Richard Holland on May 21, 2015 at 8:45am — 4 Comments

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Blog Posts

Dealership Arranged Leases: Is the Lessor Liable for the Lessee’s Negligent Operation of the Vehicle?

Posted by Greg Johnson on August 2, 2015 at 7:30pm 0 Comments

A dealership leases a vehicle to a customer under a 48 month lease…

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Take These Steps to Guarantee You're All on the Same Page

Posted by Paul Potratz on July 31, 2015 at 12:15pm 0 Comments

You spend a lot of time in meetings and discussing your strategies. On this week's Hard Facts, Samantha teaches you how to make sure everyone works together to reach your goals and ensure everyone is…

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Leverage Your Biggest Brand Advocates to Increase Sales

Posted by Paul Moran on July 31, 2015 at 9:41am 0 Comments

In today’s fast-paced world, it’s hard for businesses to cut through…

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Is Your Dealership In Conflict?

Posted by Alan Ram on July 30, 2015 at 4:49pm 0 Comments

Here’s the problem at many dealerships: In our…

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Joey Little and Jennifer Briggs Talking Lead Generation Strategy on Location at Feldman Automotive

Posted by Joseph Little on July 30, 2015 at 11:53am 0 Comments

@SocialLittleMan with @NextLevelBriggs Talking Lead Generation Strategty on location at Feldman Automotive…

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ACCESS TO YOUR DMS

Posted by James A. Ziegler on July 30, 2015 at 9:24am 1 Comment

ACCESS TO YOUR DMS

It’s No Huge Secret that I Dislike Vendors Having Access to a Dealership’s DMS Computers. The majority of Companies Rooting Around in the Dealers DMS are Stealing Your Customer Data, Transaction Data, and even Financial…

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