All Blog Posts Tagged 'orders' (3)
Training Provider The Mar-Kee Group Offers Online Boot Camp Training Specifically for RV Service Advisors
Daphne, AL — March 7, 2019 — The Mar-Kee Group announced the release of a brand new RV-Specific Service Advisor “Sales” Training program — “RV Professional Service Advisor…
ContinueAdded by Richard Keeney on March 7, 2019 at 11:03am — No Comments
Solution Provider 3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as you get ready for the end of the week. By Thursday you know pretty well where you stand and if you discover problems, you still have two days to get them cleaned up.
A trial close starts with closing every Repair Order (RO) that can possibly be closed. Since many dealerships…
Added by Josh Blick on June 16, 2017 at 9:54am — No Comments
Solution Provider How Clean are Your Warranty Processes?
For sure, no dealership manages and maintains its warranty claims process as cleanly and thoroughly as they should, but given the nature of the job, probably the best they can.
Still, because processing warranties correctly requires diligence to warranty claim integrity by so many people in fixed operations, the devil can too easily hide in the details. When this particular devil’s left unchecked, the result can be costly to the dealership.
According to a new…
ContinueAdded by Jim Leman on June 11, 2012 at 3:22pm — No Comments
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