Buying any new or used car is a big undertaking. Alongside the financial commitment that a new vehicle will entail, you will need to consider the practicalities of your new vehicle. For instance, do you regularly need to rive off-road or are you particularly concerned about accidents and the risk of injury when driving? Environmental concerns are important to many people; this has led to the rise of the hybrid and the all electric vehicle; the majority of manufacturer’s has something to…

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The Land Rover is an intrinsically British vehicle; it has been manufactured since 1948, originally under the Rover group. Land Rover became its own company in 1978 although the designs and innovations of the company have remained the same over the years. Every Land River uses either a permanent four wheel drive system or a select-able two wheel drive system; they are rugged vehicles which are designed to go anywhere.



The company has changed hands several times over the years; their…

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Good morning Dealer Elite,



As I travel around North America I see a lot of dealerships have issues that prevent growth. The one that surprises me the most is how inaccurate the information they currently have about their business. If other retailers were in te same boat they would be out of business.



Here are a few of the problems I see all the time and how dealership owners and management can solve them.



One: Measure everything that happens at your dealership… Continue

Good morning Dealer Elite Members,

As i visit retailers of all stripes I find an interesting problem happens again and again. Simply put it prevents the sales, service and part department from creating happy customers and generating more sales service and parts sales as well.

Here are the details:

One: No customer really cares about why a request is not possible.…

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Thank You Dealer Elite Members

First of all I would like to thank Dealer Elite Members and others for taking the time to View my last Blog Post, I appreciate it. I was advised at had been viewed over 700 times so far, my sincere thanks to everyone.......

Now we all know the automotive industry needs to move into the 22st century as quickly as possible. Some of you may ask why, when some of the tactics still work.

Well let me give you some examples from…

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