Added by Stephanie Young on March 6, 2014 at 9:23am — No Comments
Part of my life was spent in Southeastern Oklahoma. I remember teenage boys coming to the ranch dressed in their "good jeans" with a tucked-in "nice shirt" and driving their daddy's "dress truck". The purpose was to show my aunties and uncles, that they were gentlemen and worthy of the responsibility of the social company of the young…Continue
Added by Stephanie Young on March 4, 2014 at 11:30am — No Comments
If you’ve ever lost your voice, then you know what a challenge it can be to get your point across. Like orators and singers, salespeople need their voices NOW in order to positively influence their customer’s behavior. Unfortunately, we salespeople abuse our voices- instead of being an influence we…Continue
Last year I took a hard look at all my processes in a attempt to find the one thing that could increase my gross over $100,000 for the 2013 year. I noticed we were falling very short on alignments. We were over charging and under selling. I focused on this and completely revamped the process. We lowered our door rate, lowered our tech pay and set goals and reviewed them on a daily basis.Each consultant has a monthly goal and we meet for 15 minutes before each day to see where they stand…Continue
Added by William Demaree on March 3, 2014 at 12:49pm — No Comments
Even if you don’t believe, as I do, that high sales staff turnover is the number one issue facing the auto industry today; we certainly can agree it is right at the top of the list. There is not one positive thing that happens at our dealerships as a result of high turnover, and the benefits of low sales turnover are so obvious that I don’t need to list them.
High sales turnover has completely undermined training efforts. It creates the mental attitude amongst many managers…Continue
Added by Paul Sansone Jr. on March 3, 2014 at 8:00am — No Comments
Added by Joseph Cala on February 26, 2014 at 11:50pm — No Comments
Added by Joseph Cala on February 26, 2014 at 11:45pm — No Comments
you will see my name “SANSONE” etched into my new Cutco Cutlery set. What’s amazing to me is that I didn’t think I needed a new set of knives, I certainly didn’t have any difficulty cutting my last steak.
So why do I own them ???? Because Cutco is smart…Continue
Follow these 4 steps to transform your dealership from a dreary snow covered lot into a winter wonderland.
1. Off Work and…Continue
Added by Josh Knutson on February 24, 2014 at 12:00pm — No Comments
As reported by Automotive News, Audi has begun integrating iPads into their franchise dealer’s sales force. With their iPad tablets, which they’ve named, Sales Assist, they believe that young consumers…Continue
Added by Richard Holland on February 20, 2014 at 9:11am — No Comments
In my last post about making the internet department good for gross, not just volume I talked about having the right people in the Internet Sales department. The most important part of that was this (you will see this again too!)...
The internet salesperson should be an experienced salesperson, who can quickly and easily function as the salesperson, finance manager, and sales manager. They need to be able to quickly answer any question, and overcome objections with…
Added by Danny Maynor on February 17, 2014 at 3:00pm — No Comments
I'm sure pretty much everyone will agree that the hardest part of running any department, is having the right people. Whether you're in car sales or managing a McDonalds or a bowling alley, having the right people working for you is the most important part of the three P's (Product, People, Process).
With Internet sales I've seen its all to often the make or break difference. The biggest mistake that can be made is having the wrong person responding to leads. The most common…Continue
Added by Danny Maynor on February 12, 2014 at 10:00am — No Comments
Having just finished a morning plyometric workout (and still "huffing and puffing" like an old steam engine), I sat down at my console where an AUTOMOTIVE NEWS alert was waiting for me. I clicked away and found an article titled, "The Sales Game Has Changed..."
This article has multiple…Continue
Added by Tom Vann on February 12, 2014 at 9:38am — No Comments
Babies aren’t taught how to cry, walk, or dance. When they are wet, hungry, or don’t feel well, they cry. In a declaration for more independence, toddlers will use coffee tables, sofas, and pant legs, to pull up and push off toward new territories and when they hear the…Continue
Added by Marsh Buice on February 10, 2014 at 12:30pm — No Comments
After 20 years in this industry it's amazing how in some areas, namely sales management, so little has changed when it comes to the manager/salesperson relationship. If you've ever said: it's hard to find good people. or... My people suck. THIS IS FOR YOU!
Disclaimer: If the below info doesn't pertain to you, don't be offended. If you leave a pissed off comment, it's likely that I'm speaking directly to you so grab a mirror after you complain about the…Continue
Added by Mathew Koenig on February 10, 2014 at 11:10am — No Comments
2013 GMC 2500 Denali. $45,000. Below Blue Book!!!! Why you ask? This truck may be more loaded than an Irishman in a whiskey-drinking contest, but it is no Sunday driver. It is a ¾ ton, 4-wheel drive, luxury work horse and it was cast from smelted bullet casings and stealth fighters by God’s own iron fist to be rode…Continue