Competition in business is usually a good thing. Sure, we’d all like to have the market cornered, but without a little competition we would perhaps never figure out ways to improve our products or services and keep our customers coming back.
In an interesting…Continue
Added by Mike Gorun on October 31, 2014 at 8:38am — No Comments
Added by J.R. Batchelor on October 30, 2014 at 9:28pm — No Comments
One of the most valuable assets you have at your dealership is your customer database. However, frequently dealers fail to effectively use this information to help achieve more specific marketing goals. While some may use their database to send marketing messages to existing and previous customers in an effort to sell…Continue
Added by Richard Holland on October 30, 2014 at 8:52am — No Comments
Added by J.R. Batchelor on October 28, 2014 at 9:36pm — No Comments
I love those great months... who doesn't?. You know the ones.. Excellent production, solid gross and great back end penetration. Record numbers in the service drive and the parts numbers to support the RO's.
Up tick... Up tick.
Business being better at…Continue
Added by Craig Darling on October 25, 2014 at 12:49pm — No Comments
What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…Continue
It's very easy to get caught up in the big picture.
We're always told to look at the big picture. It's usually more easily accessible, particularly for car dealer personnel who have a thousand things they must get done every month.…Continue
Added by Peter Martin on October 23, 2014 at 3:28am — No Comments
Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology,…Continue
Added by Graham Annett on October 21, 2014 at 1:40pm — No Comments
FOR IMMEDIATE RELEASE
Clearwater, FL--October 13th, 2014--AutoLoop today introduced EngageTM, a call center solution proven to engage customers and increase sales and service profitability for auto dealers. Building on twenty years of call center experience obtained in the 2014 merger with CAR-Research XRM, AutoLoop Engage uses USA-based agents to manage all…Continue
Make Money Mondays with Sean V. Bradley - "Millionaire Mindset" - Car…
Added by Sean V. Bradley on October 13, 2014 at 11:34am — No Comments
These best practices combined with …Continue
Added by Leonard Buchholz on October 9, 2014 at 4:28pm — No Comments
Added by Dennis Wagner on October 9, 2014 at 9:30am — No Comments
Is YOUR service department’s overall gross profit growing year-over-year? The automotive industry as a whole has been in a growth mode for the last five years. Unfortunately, too often we want to continue to look back and blame…Continue
Added by Steve Hall on October 2, 2014 at 10:25am — No Comments
Do You Wish You Could Make $150,000 Or More in Automotive Sales? - Intro Video For Internet Sales 20 Group 6 In Boston - MSADA
Added by Sean V. Bradley on September 24, 2014 at 2:17pm — No Comments
Do you ever consider how many chances you get to sell to a service customer? What I’m talking about isn’t tactics, but rather the opportunities to gain a sale, or additional sale every time a customer reaches out to your service department.…Continue
Added by Garry House on September 11, 2014 at 10:30am — No Comments
We'll this is it, the time has finally…Continue
Added by Marsh Buice on September 7, 2014 at 12:22pm — No Comments
Meet the staff of University VW Market Volkswagen of Albuquerque serving , Rio Rancho, Santa Fe, NM committed to providing the best customer care in auto sales, parts, collision center, special financing, make ready, reception and more.…Continue
Added by MANNY LUNA on September 7, 2014 at 7:45am — No Comments
One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.
Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.…Continue
Added by Leonard Buchholz on August 26, 2014 at 5:30pm — No Comments
Is this a reasonable concern with dealers?
Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.
Is the ROI measured?
Can the dealer do a better job?
LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re…Continue
Added by Daniela Francheska Sherrod on August 26, 2014 at 11:49am — No Comments