Evaluating a new CRM requires a long check-list. I’d argue one of the most important line items to check-off is security features. Auto dealers are under consistent threat from cyberattacks. Auto News reports that on an average day, 143 viruses and 84 malicious spam…
ContinueAdded by Michael Biasco on September 28, 2021 at 10:44am — No Comments
Cyberattacks are becoming a common problem and lost productivity due to a cyberattack is a huge blow to any business. Here at One View, we are aware of at least 5 dealer groups in just the last six months that were impacted by cyberattacks. One group with 25 stores and over $80 million in annual revenue lost all access to their computer network for over a week.
Dealers think in terms of revenue and productivity time. With 72 working hours in a week and $80 million in annual…
ContinueAdded by Travis Peterson on February 10, 2021 at 9:10am — No Comments
You know to protect your dealership computer system from hackers, but what about your phone system? Phone hacking is common and often overlooked until you get hit with fraudulent charges. According to the Communications Fraud Control Association, phone fraud costs companies over $4 billion each year. The majority of that cost is due to toll fraud;…
ContinueAdded by Tom Harsha on July 31, 2019 at 9:56am — No Comments
This is my second blog in a series about what to look for when choosing a Dealer Management System.
In my first blog article, I talked about how to start evaluating the right DMS for your dealership. This blog is a continuation of…
ContinueAdded by Veronica Dunford on July 17, 2019 at 10:34am — No Comments
Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing!
Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System.…
ContinueAdded by Veronica Dunford on June 20, 2019 at 10:31am — No Comments
Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing!
Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System.…
ContinueAdded by Veronica Dunford on June 20, 2019 at 10:31am — No Comments
When investing thousands of dollars in a car, you simply can’t afford to have it stolen or damaged. After spending that amount of cash in a vehicle, you should definitely be open to the idea of spending a couple of hundreds more on some features that are supposed to keep your car safe in the long run. Most vehicles today are packed with features that keep the driver safe, so you just have to focus on keeping the vehicle itself safe. This is a short guide on what measures you need to take…
ContinueAdded by Cynthia Madison on February 25, 2019 at 4:48am — No Comments
Conference season is upon us. As dealers go from seminar to seminar and presentation after presentation, it can cause mass confusion about what data really matters. As a dealer, you may well be asking yourself, “what data should I really be watching at my dealership?”
Well, let’s keep it simple! Over the years I have found it boils down to two…
ContinueAdded by Brett Sutherlin on January 16, 2019 at 10:15am — No Comments
IT Provider is Hiring Staff to Service Auto & Trucking Dealerships Nationwide
Timonium, MD – January 23rd, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, announced today it is moving its current office in Dallas, TX to a new, larger location. The move comes as the company adds more than 30 technical support and call center positions to…
ContinueAdded by Erik Nachbahr, CISSP on January 23, 2017 at 9:41am — No Comments
How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In
Timonium, MD – January 16th, 2017-- Helion Automotive Technologies announced today the release of a free eBook for auto dealerships, titled Three Service Department Pain Points, Solved! How…
ContinueAdded by Erik Nachbahr, CISSP on January 16, 2017 at 11:16am — No Comments
Timonium, MD – January 11th, 2017-- Helion Automotive Technologies announced today it's celebrating the company's 20th anniversary. For 20 years Helion has been a Managed Services Provider for auto dealerships, designing and implementing proactive information technology (IT) strategies to support auto dealers' business success. One year ago Helion expanded into the heavy-duty trucking dealership space when they brought…
ContinueAdded by Erik Nachbahr, CISSP on January 11, 2017 at 10:06am — No Comments
Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealerships. You may think your network is protected with a firewall and anti-virus software, but that won't stop sophisticated hackers from gaining access to your emails, your data, your customer records…
ContinueAdded by Erik Nachbahr, CISSP on January 5, 2017 at 12:38pm — No Comments
Timonium, MD – December 12th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, today announced the top technology priorities for auto dealerships in 2017. As dealerships plan to improve operational efficiencies, allocating budgets to these five areas will result in strong, fast and secure IT backbones that will support new business and technology initiatives.
"Dealers often view IT as a cost of…
ContinueAdded by Erik Nachbahr, CISSP on December 12, 2016 at 9:14am — No Comments
Helion's expertise and scalability of services allows auto group to focus on core business and improve customer experience as it acquires four new dealerships
Timonium, MD – October 17th, 2016-- Helion Automotive Technologies announced today that New England based Balise Auto Group has enjoyed tremendous growth in the past four years, with…
ContinueAdded by Erik Nachbahr, CISSP on October 17, 2016 at 9:52am — No Comments
Timonium, MD – September 26th, 2016-- Helion Automotive Technologies, a leading provider of information techology (IT) solutions for auto dealers, announced today that Erik Nachbahr will present at the AICPA National Auto Dealership Conference. In his session Dealership IT: What Matters Now and in the Future, Nachbahr will share the top…
ContinueAdded by Erik Nachbahr, CISSP on September 26, 2016 at 4:35pm — No Comments
In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according to a July 2016 report titled…
ContinueAdded by Erik Nachbahr, CISSP on September 20, 2016 at 1:12pm — No Comments
Timonium, MD – August 22nd, 2016-- Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the last 12 months, according to a recent survey conducted by Osterman Research. The findings were published in a July 2016 report titled…
ContinueAdded by Erik Nachbahr, CISSP on August 22, 2016 at 11:12am — No Comments
These days, most companies have a social media presence. Some are healthy and vibrant, while others merely exist. Regardless of how well any particular company presents itself on these channels, social media has transcended beyond the term “social media” and could now also be said to be a:
Added by sara callahan on July 26, 2016 at 8:12am — No Comments
Recently an auto dealership experienced an all-too-common security breach. An employee in the accounting department received an email from someone who he thought was the dealer asking him to initiate a $30,000 transfer from the dealership's bank account to another bank account. The accounting employee complied with the request and it was discovered later that the email was a scam. Unfortunately, there was no way to retrieve the funds.
This dealership has a state-of-the-art…
ContinueAdded by Erik Nachbahr, CISSP on February 11, 2016 at 11:47am — 3 Comments
One of the biggest issues facing dealerships in the sales process is compliance. There are a number of pitfalls dealers face. Many of these have to do with “transparency.” This basically means being certain the dealership personnel treat everyone the same -- especially when matching them up with the correct financing. Finance reserves are a hot topic right now between NADA…
ContinueAdded by Ken Luna on January 25, 2016 at 7:00am — No Comments
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