All Blog Posts Tagged 'security' (29)

5 Must-Have Security Features of Your Next CRM

Evaluating a new CRM requires a long check-list. I’d argue one of the most important line items to check-off is security features. Auto dealers are under consistent threat from cyberattacks. Auto News reports that on an average day, 143 viruses and 84 malicious spam…

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Added by Michael Biasco on September 28, 2021 at 10:44am — No Comments

How Poor Cyber Security Can Cost you $1.8 Million in Lost Business

Cyberattacks are becoming a common problem and lost productivity due to a cyberattack is a huge blow to any business. Here at One View, we are aware of at least 5 dealer groups in just the last six months that were impacted by cyberattacks. One group with 25 stores and over $80 million in annual revenue lost all access to their computer network for over a week.

 

Dealers think in terms of revenue and productivity time. With 72 working hours in a week and $80 million in annual…

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Added by Travis Peterson on February 10, 2021 at 9:10am — No Comments

Are Your Phone Lines Hacker-Proof?

You know to protect your dealership computer system from hackers, but what about your phone system? Phone hacking is common and often overlooked until you get hit with fraudulent charges. According to the Communications Fraud Control Association, phone fraud costs companies over $4 billion each year. The majority of that cost is due to toll fraud;…

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Added by Tom Harsha on July 31, 2019 at 9:56am — No Comments

Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce

This is my second blog in a series about what to look for when choosing a Dealer Management System.

In my first blog article, I talked about how to start evaluating the right DMS for your dealership. This blog is a continuation of…

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Added by Veronica Dunford on July 17, 2019 at 10:34am — No Comments

What to Look for When Choosing a Dealer Management System Part 1

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing!

 

Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System.…

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Added by Veronica Dunford on June 20, 2019 at 10:31am — No Comments

What to Look for When Choosing a Dealer Management System Part 1

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing!

 

Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System.…

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Added by Veronica Dunford on June 20, 2019 at 10:31am — No Comments

Keeping your car safe – features and measures you should know about

When investing thousands of dollars in a car, you simply can’t afford to have it stolen or damaged. After spending that amount of cash in a vehicle, you should definitely be open to the idea of spending a couple of hundreds more on some features that are supposed to keep your car safe in the long run. Most vehicles today are packed with features that keep the driver safe, so you just have to focus on keeping the vehicle itself safe. This is a short guide on what measures you need to take…

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Added by Cynthia Madison on February 25, 2019 at 4:48am — No Comments

What Data Really Matters to Dealers?

Conference season is upon us. As dealers go from seminar to seminar and presentation after presentation, it can cause mass confusion about what data really matters. As a dealer, you may well be asking yourself, “what data should I really be watching at my dealership?”

 

Well, let’s keep it simple! Over the years I have found it boils down to two…

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Added by Brett Sutherlin on January 16, 2019 at 10:15am — No Comments

Helion Automotive Technologies Announces New Office Location and Expansion of Technical Support Team in Dallas, TX

IT Provider is Hiring Staff to Service Auto & Trucking Dealerships Nationwide

Timonium, MD – January 23rd, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, announced today it is moving its current office in Dallas, TX to a new, larger location. The move comes as the company adds more than 30 technical support and call center positions to…

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Added by Erik Nachbahr, CISSP on January 23, 2017 at 9:41am — No Comments

Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In

Timonium, MD – January 16th, 2017-- Helion Automotive Technologies announced today the release of a free eBook for auto dealerships, titled Three Service Department Pain Points, Solved! How…

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Added by Erik Nachbahr, CISSP on January 16, 2017 at 11:16am — No Comments

Helion Celebrates 20th Anniversary, Helping Auto Dealers with Proactive IT Strategies to Support Business Success

Timonium, MD – January 11th, 2017-- Helion Automotive Technologies announced today it's celebrating the company's 20th anniversary. For 20 years Helion has been a Managed Services Provider for auto dealerships, designing and implementing proactive information technology (IT) strategies to support auto dealers' business success. One year ago Helion expanded into the heavy-duty trucking dealership space when they brought…

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Added by Erik Nachbahr, CISSP on January 11, 2017 at 10:06am — No Comments

Protect Customer Data and Bank Accounts with Two-Factor Authentication

Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealerships. You may think your network is protected with a firewall and anti-virus software, but that won't stop sophisticated hackers from gaining access to your emails, your data, your customer records…

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Added by Erik Nachbahr, CISSP on January 5, 2017 at 12:38pm — No Comments

Helion Issues Top Five Information Technology (IT) Priorities and Recommendations for Auto Dealers in 2017

Timonium, MD – December 12th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, today announced the top technology priorities for auto dealerships in 2017. As dealerships plan to improve operational efficiencies, allocating budgets to these five areas will result in strong, fast and secure IT backbones that will support new business and technology initiatives.

 

"Dealers often view IT as a cost of…

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Added by Erik Nachbahr, CISSP on December 12, 2016 at 9:14am — No Comments

Balise Auto Group Continues Expansion with Help From Helion Automotive Technologies' IT Improvements

Helion's expertise and scalability of services allows auto group to focus on core business and improve customer experience as it acquires four new dealerships

Timonium, MD – October 17th, 2016-- Helion Automotive Technologies announced today that New England based Balise Auto Group has enjoyed tremendous growth in the past four years, with…

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Added by Erik Nachbahr, CISSP on October 17, 2016 at 9:52am — No Comments

Helion's Nachbahr Reveals Five Reasons Why Call Flow Becomes Disrupted & How to Handle at AICPA

Timonium, MD – September 26th, 2016-- Helion Automotive Technologies, a leading provider of information techology (IT) solutions for auto dealers, announced today that Erik Nachbahr will present at the AICPA National Auto Dealership Conference. In his session Dealership IT: What Matters Now and in the Future, Nachbahr will share the top…

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Added by Erik Nachbahr, CISSP on September 26, 2016 at 4:35pm — No Comments

43% of Small Businesses Have Been Phished: Is Your Dealership Next?

In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according to a July 2016 report titled…

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Added by Erik Nachbahr, CISSP on September 20, 2016 at 1:12pm — No Comments

Auto Dealers Under Imminent Threat of Security Breaches, Helion Technologies Announces

Timonium, MD – August 22nd, 2016-- Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the last 12 months, according to a recent survey conducted by Osterman Research. The findings were published in a July 2016 report titled…

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Added by Erik Nachbahr, CISSP on August 22, 2016 at 11:12am — No Comments

Social Media and Security: This Could Be Important!

These days, most companies have a social media presence. Some are healthy and vibrant, while others merely exist. Regardless of how well any particular company presents itself on these channels, social media has transcended beyond the term “social media” and could now also be said to be a:

  1. Marketing channel
  2. Content distribution channel
  3. Customer…
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Added by sara callahan on July 26, 2016 at 8:12am — No Comments

Seven Mistakes Employees Make That Could Cost You Millions

Recently an auto dealership experienced an all-too-common security breach. An employee in the accounting department received an email from someone who he thought was the dealer asking him to initiate a $30,000 transfer from the dealership's bank account to another bank account. The accounting employee complied with the request and it was discovered later that the email was a scam. Unfortunately, there was no way to retrieve the funds.

This dealership has a state-of-the-art…

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Added by Erik Nachbahr, CISSP on February 11, 2016 at 11:47am — 3 Comments

Selling a Vehicle is a Breeze without SSN or DOB

One of the biggest issues facing dealerships in the sales process is compliance. There are a number of pitfalls dealers face. Many of these have to do with “transparency.” This basically means being certain the dealership personnel treat everyone the same -- especially when matching them up with the correct financing. Finance reserves are a hot topic right now between NADA…

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Added by Ken Luna on January 25, 2016 at 7:00am — No Comments

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