Good afternoon Dealer Elite Members and associates,
I have been noticing a disturbing trend in retail lately and I am sure it is also true in other areas of the workforce as well. As we become more and more connected with Social Media, Smartphones and the internet red flags are popping up everywhere for me.
Everyone is becoming more and more distracted and this means productivity, focus and results are being affected. Of course this is happening when driving in…
ContinueAdded by Ian Nethercott on September 26, 2012 at 6:47pm — No Comments
While speaking to a 20 Group last month, I was asked if transferring leads to the sales floor is the best way to manage online opportunities. Simply put, I prefer an Internet department still to this day. I understand many are saying "disperse leads to the sales floor because all customers are internet shoppers anyway and they should be able to assist them". Here is the flaw... constructing well-worded replies without spelling errors and well-thought out responses with grammatically correct…
ContinueAdded by Joe Webb on April 17, 2011 at 2:07pm — 7 Comments
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