Here we are again with the video series, Ali Reda’s Road to Sales Success. We’ve been on this journey with Carlos for over four months now. He started as a new salesman at Les Stanford with Ali Reda as his immediate manager and…
ContinueAdded by Damian Boudreaux on October 12, 2021 at 3:11pm — No Comments
In my last blog, I shared some tips about how dealerships can help protect customers and staff in their service departments during this challenging time. In addition to having the precautions in place, it is important to know how to correctly communicate…
ContinueAdded by Dan Beres on April 14, 2020 at 10:20am — No Comments
Mason City Iowa, August 28, 2019 -- DealerBuilt, a proven enterprise Dealer Management System (DMS) for automobile…
ContinueAdded by Michael Trasatti on September 3, 2019 at 10:16am — No Comments
As the old adage goes, no one plans to fail, they just fail to plan. This could not be more true when it comes to service marketing budgets in dealerships.
As new vehicle sales and gross margins decline, it's natural to look for ways to cut expenses. But I've never understood the logic behind cutting service marketing…
ContinueAdded by Scot Eisenfelder on May 24, 2019 at 10:38am — No Comments
Change matters. The speed of change matters. Don’t change for change’s sake. How to sort through it all?
Change matters and can be successfully and intelligently integrated into your lifestyle and work habits by answering three quick questions:
Added by Jim Flint on April 16, 2019 at 10:17am — No Comments
Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing the same thing over and over like Bill Murray in the movie Groundhog Day.
There are two routes to achievement in your life. The first is conformity in which you follow the crowd down a conventional path and maintain the…
ContinueAdded by Todd Smith on March 5, 2019 at 10:13am — No Comments
Dealerships are always struggling with the decision on whether they need a BDC or not. Some try and succeed, but others try and fail. Why does this happen? How is one dealership’s BDC succeeding when other BDCs are failing and returning to status quo after a significant investment? The following are four reasons BDCs fail and solutions for making your BDC a…
ContinueAdded by Todd Smith on February 26, 2019 at 10:38am — No Comments
It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expert” physician. Ask yourself this question: How much time do I need to invest in myself to master a particular skill?…
ContinueAdded by Andy Church on November 9, 2018 at 10:15am — No Comments
You're gonna have your whoa-mentum days- those days where no matter how hard you worked, the wheels wobbled and maybe even flew off and you skidded into the end of your day saying, "Whoa!" Whoa-mentum days jack you up mentally and the next day you have the choice to either carry yesterday's whoa-mentum forward, by…
ContinueAdded by Marsh Buice on October 16, 2018 at 5:30pm — No Comments
After losing 70 lbs many people ask me how I lost the weight and although I was excited to tell them all of the thoughts and methods that went into my no pill, no surgery weight loss, I found that I would lose them in mere seconds. At first, they were eager to hear, but when I exploded into my passionate ordeal, their eyes would glaze over with information overload.…
ContinueAdded by Marsh Buice on October 10, 2018 at 6:30pm — No Comments
When you’re at low water mark in your life, people try to rescue you by saying that the failure you’re experiencing doesn’t “define” you. And I get it; the idea is to try to isolate the failure-to treat it as a one-time event and not a life without the possibility of parole kind of sentence.
You had no…
ContinueAdded by Marsh Buice on September 27, 2018 at 8:34am — No Comments
I frequently write about how, in my opinion, dealerships would be wise to expand their thinking and change attitudes towards recall customers … and not just recall customers, but all customers
The customer experience is key to building customer loyalty, increasing referrals and securing repeat business. It is also one of a dealership’s most important…
ContinueAdded by Chris Miller on September 21, 2018 at 10:30am — No Comments
Many consider Michael Jordan one of the greatest, if not THE greatest, basketball player who ever lived. He also made some thought-provoking statements. One I find really interesting and words from which we can all learn is this:
“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty-six times, I’ve been trusted to…
ContinueAdded by Steve White on September 17, 2018 at 8:59am — No Comments
As new vehicle sales profits become more difficult, it is important to increasingly turn your attention to growing your service business. Dealers are rightly interested in finding new service customers to replace lost customers. However, service conquest is very difficult because you must overcome three challenges: reaching current driver, determining service need, and…
ContinueAdded by Scot Eisenfelder on March 29, 2018 at 9:30am — No Comments
Added by Chris Price on March 2, 2018 at 9:19am — No Comments
I know that in writing this article, I’m completely violating the first rule of the fight club. However, my guess is that your dealership doesn’t have one, so I’m willing to risk the wrath of Tyler Durden to help you get started…
ContinueAdded by Mike Gorun on December 4, 2017 at 10:33am — No Comments
Everybody in life always wants to do what they love most, and that can help them generate enormous success and remuneration regarding finances, emotionally and spiritually. However, there are many people out there still trapped in wrong careers and ever wishing they could have something they could enjoy pursuing.
In case you are contemplating a…
ContinueAdded by Kathy Mitchell on July 24, 2017 at 2:22am — No Comments
As negotiations are an expected part of the vehicle buying process, there are three strategies we advocate doing often and consistently to increase your sales gross and reduce many of deal-cutting concessions.
Depending on how you respond to a customer will determine if you get the deal and how comfortable the customer feels about their experience.
By…
ContinueAdded by Richard Keeney on March 16, 2017 at 1:30pm — No Comments
January 1, 2017 — The Mar-Kee Group announced that 10-time National Automotive Dealers Association speaker and President of the Mar-Kee Group, David Martin, will present a sales training workshop, “Marketing Opens the Door: Closing Seals the Deal” at the 2017 NADA Conference & Expo.
"Yesterday's closing techniques will no longer work with the tech savvy buyers,…
ContinueAdded by Richard Keeney on January 2, 2017 at 10:30am — No Comments
Imagine your salespeople starting each day with the most important sales training program available? With The Mar-Kee Group’s new, revolutionary 90 Day Boot Camp, training just got a lot easier for managers…
ContinueAdded by Richard Keeney on November 30, 2016 at 12:00pm — No Comments
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
1999
© 2024 Created by DealerELITE. Powered by