“What You Expect”



(This is a follow on blog post from a previous post titled “Crunching Your Service Numbers.”)



This is part of the daily “Must Do” list for every Service Manager. You cannot go through the day without checking progress. To do so would be a sure recipe for disaster. Just ask the Captain on any ship or the Pilot of any airplane. They will not start the engines without a plan much less leave the harbor or take off from the airport.



As a Service… Continue