JD Rucker's Blog Posts Tagged 'technology' (2)

Should Car Dealers Focus on Technical Expertise Instead of Price and Gimmicks?

Next to computers, tablets, and smartphones, our cars are often the most technologically-challenging item that we deal with on a daily basis. Every model year brings out new gadgets and gizmos that are designed to enhance, adapt, and often-times engage with other technologies that we carry with…

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Added by JD Rucker on December 8, 2012 at 2:12am — No Comments

Customer Service vs Technology: The Vendor Litmus Test

There's a trend in the automotive industry that is alarming. We hear this scenario played out almost every day and it normally manifests itself into one of two stages:

  • Stage 1: The Fresh Tech Hunter - When a dealership is tired of the limitations of their various vendors, they…
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Added by JD Rucker on November 29, 2012 at 2:11pm — No Comments

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