All Blog Posts Tagged 'training' (523)

"Money Mind Mapp" Is The Theme For The Internet Sales 20 Group 6 In Boston



http://www.internetsales20group.com 856-546-2440

"Money Mind Mapp" Is The Theme For The Internet Sales 20 Group 6 In…

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Added by Sean V. Bradley on July 20, 2014 at 9:59pm — No Comments

Auto Sales Training: Building Human to Human Transactions

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.

We already understand that a single loyal…

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Added by Stephanie Young on July 14, 2014 at 1:04pm — No Comments

Hump Day Motivation

Keep tuned into my posts as I provide solutions to dramatically increase new vehicle sales to your service customers using your existing DMS and CRM tools with my proven process!

In the meantime, here is some Hump Day motivation honoring the military men and women serving our nation while traveling roads they never anticipated:

The Road I Never Chose

Added by Rick Lewis on July 9, 2014 at 3:30pm — No Comments

Will You Be Watching Fireworks or Making Your Own This 4th of July?

Happy Fourth of July!

Hello, Jeff Cowan here.

I love the 4th of July and everything it stands for. It is the pinnacle of summer. It’s family, it's friends, and it's fun.

From the celebration of the very first one, our forefathers new the 4th of July would be a date that would be celebrated indefinitely. As a matter of fact, John Adams, in a letter to his wife Abigail, said this about the 4th of July, once the declaration of independence was signed and passed by the…

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Added by Jeff Cowan on July 2, 2014 at 2:30pm — No Comments

Balancing the Scales –A strategic response to the Internet’s impact on the dealership’s sales process, profits and customer experience

The Business Case

In 1989 the Internet came online and disrupted the car buying and selling process by tipping the scales heavily in the consumer’s favor. The easy access to pricing and product information made shoppers better researchers and negotiators, and to an unprepared industry this shift…

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Added by Kurtis Smith on June 30, 2014 at 12:31pm — No Comments

Sean V. Bradley Will Be Speaking at the Greater New York Automobile Dealers Association - June 19



http://www.dealersynergy.com 856-546-2440

Sean V. Bradley Will Be Speaking at the Greater New York Automobile Dealers Association - June… Continue

Added by Sean V. Bradley on June 17, 2014 at 11:06pm — No Comments

A Case for Change, Part I: Reasons for Embracing the Continuous Improvement Movement

Change is never easy, especially when you’re dealing with individuals who are entrenched in their beliefs. It sometimes feels like trying to make a U-turn in the middle of a narrow street without the maneuver of a three-point turn; stopping, backing up and then going in another direction, yet that is exactly…

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Added by Kurtis Smith on June 16, 2014 at 4:09pm — No Comments

Sean V. Bradley Will Be Speaking at the Greater New York Automobile Dealers Association - June 19



http://www.dealersynergy.com 856-546-2440

Sean V. Bradley Will Be Speaking at the Greater New York Automobile Dealers Association - June…

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Added by Sean V. Bradley on June 10, 2014 at 4:54am — No Comments

Manage and motivate them...don't fire them!

Every new day brings the promise of something grand, promising, exciting and poses a fresh start. We put our disappointments, lost sales and setbacks behind us and move towards our goals and aspirations. 

Every single day…

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Added by Joe Clementi on June 2, 2014 at 1:12pm — 18 Comments

Management training - Why Relationship Building is key to your success in social marketing

The key to achieving good ROI with social media and social marketing lies in the business understanding of how to correctly use CRM as a process and not just software. The secret is in their understanding of the R in CRM as a process for establishing meaningful relationships. The challenge however,…

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Added by Kurtis Smith on June 2, 2014 at 12:09pm — No Comments

Dealership Training - High Turnover & Poor Customer Experience, The Price of an Under-Developed Workforce

The knowledge that dealership professionals possess is inadequate to do the job for which they are hired. These individuals receive the bare minimum training necessary for them to interact with clients during the in-dealership sales process and in most cases, no more. This approach to…

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Added by Kurtis Smith on May 29, 2014 at 10:30am — No Comments

Management Training – The need to define the dealership training model

When it comes to training and the development of dealership professionals, what continues to bear true is that the ambiguous expectations of the results that the dealerships are trying to achieve is the primary reason for dissatisfaction and buyer’s remorse. For this reason, I have…

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Added by Kurtis Smith on May 26, 2014 at 8:42am — No Comments

The Face of Your Franchise

In today’s economic environment the division between success and failure is as clear as it’s ever been. Having the right people, processes and products are essential for a dealership to be competitive.  Being a single-point,…

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Added by Joe Clementi on May 25, 2014 at 6:09pm — No Comments

What Does a General Sales Manager Do Really?

This article was written by Robin Cunningham of the NCM Institute and originally published on the Up to Speed blog.

whiteboard

At the NCM Institute we conduct our …

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Added by Garry House on May 22, 2014 at 9:00am — 1 Comment

Management Training - Closing the Gap between Corporate Speak, Practical App & the Results You Actually Get!

Process improvement programs from TQM, to EDGE, to EXCEL, to CEE & more…all these acronyms represent the manufacturers’ commitment to proactively impact the customer experience across their diverse distribution channels. The objective for all is the same; implement systems &…

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Added by Kurtis Smith on May 21, 2014 at 11:05am — No Comments

Warning! Millennials are not just our Customers, they’re also our Employees

Millennials are extremely tech savvy. They are a different breed that will significantly affect the customer experience, the speed of change, and your dealership’s bottom line. So, it’s critically important to develop a plan not just to deal with the buyer but your internal customers as well.

Key…

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Added by Kurtis Smith on May 14, 2014 at 10:44am — No Comments

Sean V. Bradley Wins The Auto Dealer Live Debate Against Alan Ram, Thanks The Dealers That Voted For Him & Elaborates On His Philosophy

http://www.dealersynergy.com 856-546-2440 

Sean V. Bradley Wins The Auto Dealer Live Debate Against Alan Ram, Thanks The Dealers That Voted For Him & Elaborates On His Philosophy

** If you missed the Auto Dealer Live "Thrilla With Villa" Debate with Sean V. Bradley & Alan Ram, then watch the video…

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Added by Sean V. Bradley on May 9, 2014 at 11:54pm — 1 Comment

The Conundrum of Johnny Manziel and Tim Tebow

Whether you are a football fan or not, unless you have been living in a cave you have probably heard a lot about Johnny Manziel and Tim Tebow.  What Tebow and Manziel have in common is that both are former Heisman Trophy winning college quarterbacks.  What they both also have in common is that they are both very much hated and reviled by so many.

From the outside looking in, they are polar opposites in many ways. Tebow is publicly very religious and Manziel is not. Tebow is…

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Added by Mark Tewart on May 7, 2014 at 12:25pm — 2 Comments

Knowledge Plus Action equals Power.

You have heard it before and you know it’s true; knowledge plus action equals power.  Your knowledge is based on your expertise on your product offering, needs analysis and the ability to offer solutions.

Competence comes from knowledge…

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Added by Joe Clementi on May 3, 2014 at 12:24pm — No Comments

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