All Blog Posts Tagged 'training' (550)

Jim Radogna: Avoiding the Eye of Mordor in Social Media

Just like in the blockbuster series “The Lord of the Rings”, the Eye of Mordor is always open. Until now, its focus has been on larger battles and more interesting things. Then a Hobbit found a golden ring and slipped it on his finger. And the Eye started paying attention to this…

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Added by Arnold Tijerina on December 22, 2014 at 8:45am — No Comments

Venue For Internet Sales 20 Group Announced - Marriott Brooklyn Bridge! - #IS20G

http://www.internetsales20group.com 856-546-2440

We are super excited to announce that the #IS20G has just locked in the Marriott at the Brooklyn Bridge! This hotel is absolutely gorgeous! And it is 5 minutes away from New York City... right over…

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Added by Sean V. Bradley on December 18, 2014 at 3:06pm — No Comments

Video Games: Using Employee Interests To Train

Despite the many tools available and the best of intentions, many dealerships struggle with providing ongoing professional development for their staff. Whether it’s because of the volume of customers that need handling; lack of time; or worry about taking a technician or salesperson out of commission – even for a short…

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Added by Richard Holland on December 18, 2014 at 9:35am — No Comments

7 Strategies for Your Fixed Operations "Space Race"

I was thinking this morning about how rockets and Fixed Operations Customer Management are related. With all the news about the different companies striving to become the next NASA, it reminded me that we are all in a "Space Race" even though I know that the two subjects seem completely unrelated and are not even in the same Encyclopedia volume.

And I submit for your consideration that driving a rocket into space and good Customer Service…

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Added by Leonard Buchholz on December 9, 2014 at 4:23pm — No Comments

7 Strategies for Your Fixed Operations "Space Race"

I was thinking this morning about how rockets and Fixed Operations Customer Management are related. With all the news about the different companies striving to become the next NASA, it reminded me that we are all in a "Space Race" even though I know that the two subjects seem completely unrelated and are not even in the same Encyclopedia volume.

And I submit for your consideration that driving a rocket into space and good Customer Service…

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Added by Leonard Buchholz on December 9, 2014 at 4:23pm — No Comments

Unrealized Opportunities in the Used Vehicle Department

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Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.

Most people agree that there is more upside potential left on the table, they are just not…

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Added by Robin Cunnigham on December 4, 2014 at 10:30am — 3 Comments

Who’s Failing Who?

So I have a friend who called me up in late June and asked me for some help.  His daughter, who had graduated college the year before, was having trouble finding a job.  He knew I’m in the automotive industry and wanted to know if there might be an opportunity for his daughter. Knowing Tammy, I was thrilled to think that this bright young woman would have an interest in an industry that I love so much. 

 

Although her college had been paid for, Tammy, not one to be idle, worked…

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Added by Jeff Cowan on November 12, 2014 at 10:00am — 4 Comments

The Problem With Sales Training

http://www.youtube.com/watch?v=4t9b3VAm_pQ

The biggest problem(s) with sales training is the lack of it being implemented in the store. Managers think they don't need it and consequently it is not supported. The video above is evidence of this problem.

Another BIG problem is that the trainer's attempt to pack too much into their programs. The goal of training from the perspective of dealers and GM's is that sales…

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Added by Mike Stoner on November 9, 2014 at 9:00pm — No Comments

Automotive Dealership Internet & Phone Sales Training-J.R. Batchelor

Added by J.R. Batchelor on October 30, 2014 at 9:28pm — No Comments

November 18th GNYADA Workshop "The Sales Process Redefined", Selling To Millennials

http://www.autoedcenter.com/education/seminars/14-11-18-sales.php ;

November 18th GNYADA Workshop "The Sales Process Redefined", Selling To Millennials 

This seminar will finally answer…

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Added by Sean V. Bradley on October 30, 2014 at 1:18am — No Comments

Automotive Dealership Sales Training Strategy & Process- J.R. Batchelor

Added by J.R. Batchelor on October 28, 2014 at 9:36pm — No Comments

5 Tips for Creating a More Predictable Work Environment

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Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:

“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…

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Added by Robin Cunnigham on October 16, 2014 at 2:04pm — No Comments

Training: Mercedes puts its Money Where its Mouth Is

I’ve written many times about the value of training and professional development to employee retention.  Training, in combination with a company culture designed to create engaged employees, can help make a dealership a force to be reckoned with. Employee retention has always been a pain point in the…

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Added by Richard Holland on October 16, 2014 at 8:27am — No Comments

3 Key Components of Outstanding Service Departments

When examining the best service departments across the country, you often find that they all share common best practices that create additional service sales and gross profits for their dealerships.

These best practices combined with …

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Added by Leonard Buchholz on October 9, 2014 at 4:28pm — No Comments

Eliminate Your Competition With The Power of The Branded Hashtag

Have you ever wanted to be able to brand yourself in a way that you can eliminate the customer from seeing your competitors information? Sounds like an unfair advantage, huh? Of course you have; now you can! 
This is where the Branded…
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Added by Dennis Wagner on October 9, 2014 at 9:30am — No Comments

Mike Udell, General Manager Of Toyota Of Grand Rapids Speaking At Internet Sales 20 Group



http://www.internetsales20group.com 856-546-2440

http://www.bradleyondemand.com

Mike Udell, General Manager Of Toyota Of Grand Rapids Speaking At Internet Sales 20…

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Added by Sean V. Bradley on September 28, 2014 at 10:40am — No Comments

Persuasion vs Manipulation

How to perform in the Top 1%

I was talking with the woman I love yesterday. She loves me, yet, when talking about car salesmen, she…

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Added by Tim Byrd on September 26, 2014 at 10:00am — 1 Comment

"Who's Your Danny" Music Video Produced By LA Dubb - Internet Sales 20 Group



http://www.internetsales20group.com 856-546-2440

"Who's Your Danny" Music Video Produced By LA Dubb - Internet Sales 20…

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Added by Sean V. Bradley on September 24, 2014 at 12:20am — No Comments

Last Chance To Register For The Internet Sales 20 Group 3-Day Workshop in Boston in Partnership with MSADA



Sign Up at http://www.internetsales20group.com 856-546-2440

The #IS20G 6 is right around the corner. September 22-24 in Boston MA, in full partnership with the Massachusetts State Auto Dealer Association is going to be INCREDIBLE!

Over 25 Speakers and Panelists, Dealer Principals and GMs speaking and educating! 

200+ Automotive Professionals, Managers and Dealer…

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Added by Sean V. Bradley on September 17, 2014 at 1:03am — 1 Comment

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