All Blog Posts Tagged 'training' (602)

Are You Tired of the Same Results in Auto Sales?

How true is that old saying, “If you do what you always did, you will get what you always got?”

Unless you want to stay locked in a world of mediocre success for the rest of your career, you need to change the way that you approach auto sales. If you are only selling 10 to 12 cars…


Added by David Lewis on November 18, 2015 at 9:15am — No Comments

Loyalty: Why Silence is the Enemy

In the automotive industry, hundreds of customers pass through dealerships on a daily basis. Each of these customers will interact with dealership staff multiple times during their visit - whether they’re there to buy a car, or for a simple oil change. It’s very easy to function as an organization with a…


Added by Mike Gorun on November 17, 2015 at 8:53am — No Comments

Help One Of Our Own. Internet Sales Consultant, Jeff Cormier Tragically Lost His 6 Year Old Son & We Are Trying To Help...

http://www.InternetSales20Group.com 856-546-2440 #IS20G 8

Help One Of Our Own. Internet Sales Consultant, Jeff Cormier Tragically Lost His 6 Year Old Son & We Are Trying To Help...

I have personally gotten to know Jeff and become friends with him. He is an…


Added by Sean V. Bradley on November 17, 2015 at 7:30am — No Comments

Make the Right Training Decision

Let’s face it. Training on any level can be an intimidating and daunting task. Questions like when to train, how often, and who should be involved come up.  What type of training and who should teach and provide it also adds to the confusion.  Most of the time, I feel that these questions become so overwhelming to both business owners and mangers, that the easiest decision  to be made is the one that is made most, and that decision is to do nothing. To do nothing is to put yourself and your…


Added by Jeff Cowan on October 8, 2015 at 2:49pm — No Comments

Please Support One Of Our Own, Internet Sales Manager & Military Veteran, Jeff Cormier Suffered An Unspeakable Tragedy… He lost his 6 year old son, Xander. Please Help Support This Family

http://internetsales20group.com/xandercormier 856-546-2440

The Internet Sales 20 Group is the preeminent workshop in the automotive industry, and is designed to be highly interactive, and this year’s IS20G8 is dedicated to the Cormier family. For every IS20G 8…


Added by Sean V. Bradley on October 6, 2015 at 8:16pm — No Comments

How You Should Manage Underperforming Auto Salespeople Staff

Underperformance by Salespeople today is often the result of a lack of proper training or motivation.  When left to their own devices, Salespeople may fall into a comfort zone that gives them mediocre results on a consistent basis.  As a Manager or Dealer…


Added by David Lewis on October 6, 2015 at 9:06am — No Comments

As a New Auto Salesperson, What is the Best Way to Learn About My Brand?

Every new car Dealership has factory brochures and print materials that explain the various models and option packages of the vehicles they sell.  These are not just for the Customer but also for the Salesperson who wants to learn their product in order to be…


Added by David Lewis on September 30, 2015 at 10:00am — 1 Comment

My Accountability Secrets Along with a Results-Driven Report for Your Use

As a dealership manager it can be difficult to get participation and buy-in from your team. During my many years as a general manager, I found that one of the simplest and most effective ways to get a team to work towards a common goal is through accountability. Accountability (when managed lightly) can create…


Added by Joe Orr on September 23, 2015 at 7:30am — 2 Comments

When Should You Speak During a Demonstration Drive?

The temptation to speak during the Demonstration Drive is something that is hard for many Salespeople to control.  Since it is just beyond the halfway point of a normal sales process, it is tempting to start applying pressure through things like Trial Closes or overselling the Customer on the…


Added by David Lewis on August 25, 2015 at 10:00am — 1 Comment

Have you Reached your Comfort Zone?

Have you ever heard the statement that “Life begins outside of the comfort zone?”

The Comfort Zone is certainly a place that beckons us all at one time or another.  Resisting the allure of resting on past or current success is not that easy at times, and when we are doing okay…


Added by David Lewis on August 19, 2015 at 12:18pm — No Comments

Here is Every Reason You Should NOT Create a Centralized BDC

Quick Quiz: If you’re part of an automotive dealer group comprised of anywhere between 2 and 290 stores and you do not run a centralized sales BDC, then you’re:

  • A) Wasting Money
  • B) Losing Sales
  • C) At a Competitive Disadvantage
  • D) Not Leveraging Your Economies of Scale
  • E) All of the Above

If you answered E, congratulations! You’ve recognized the downside of sending your inbound leads and phones to those black holes…


Added by Steve Stauning on July 16, 2015 at 10:30am — 3 Comments

Education, Simulation, Accountability!

For training to be effective three elements need to be present; you need to have:

1. Education

2. Simulation

3. Accountability

Education, simulation, and accountability! Let me just expand on this. If I want to train in golf, I don’t just watch golf on TV. While watching golf on TV I may become educated in golf, but then I need to train through simulation. I would need to go out and hit bucket after bucket after bucket of balls to get…


Added by Alan Ram on July 13, 2015 at 3:09pm — 2 Comments

Service Departments Need Tune-Ups Too

The service department tends to be the busiest place in a dealership, and service managers must stay in tune with what’s going on. While meetings and discussions can be useful, at times they only result in vague ideas the service staff never acts upon. Just like in any organization, a service department is only as good…


Added by Richard Holland on June 25, 2015 at 9:08am — No Comments

The Three Cs of Phone Skills Mastery

While I tend to do a lot of phone training, it’s not my favorite skill to teach.

This is not because my phone skills training lacks substance or robustness or even uniqueness – it provides all three (and you can even get most of it for free…


Added by Steve Stauning on June 23, 2015 at 4:10pm — No Comments

Practical info that people can use? Yeah, we have that.

For reasons known only to God people still struggle with sales training. Rather than spend hours digging into why that is, I wan too just bullet point the ones that stand out.

  • The store changes their process/training too often
  • The desk doesn't buy in so they detrain their people every time they work a deal
  • The training is boring
  • The sales person feels like they can't use it to make money TODAY


Good bad or…


Added by Mathew Koenig on June 16, 2015 at 2:00pm — No Comments

The Importance of Recon Info

What used car shoppers are looking for most of all is peace of mind. As a dealer, you should be educating your staff, and marketing your vehicles, to deliver that peace of mind. The fact that you spend internal dollars reconditioning trade-ins and from-the-auction inventory should not be withheld from today’s consumers. If anything, sharing this information with them can help improve both your merchandising efforts and customer confidence in their purchase…


Added by Joe Webb on June 12, 2015 at 4:19pm — No Comments

Jim Ziegler's Secret Tips On Avoiding The #1 Mistake Car Salesman Make That Blows Deals & Lowers Gross

http://www.BradleyOnDemand.com 856-546-2440

Jim Ziegler's Secret Tips On Avoiding The #1 Mistake Car Salesman Make That Blows Deals & Lowers Gross

Dealer Synergys Video Production Team just completed James A. Zieglers BRAND NEW Training Curriculum for Bradley On…


Added by Sean V. Bradley on May 30, 2015 at 11:34am — 1 Comment

General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…

http://www.InterneetSales20Group.com 267-319-6776

Jason Manos, General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…

Jason says that when he was told from the VP Of Operations he had to go to a 3 day workshop, he was not to thrilled. Like…


Added by Sean V. Bradley on May 30, 2015 at 9:46am — No Comments

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Are You a Hoarder?


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