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All Blog Posts Tagged 'training' (593)

When Should You Speak During a Demonstration Drive?

The temptation to speak during the Demonstration Drive is something that is hard for many Salespeople to control.  Since it is just beyond the halfway point of a normal sales process, it is tempting to start applying pressure through things like Trial Closes or overselling the Customer on the…

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Added by David Lewis on August 25, 2015 at 10:00am — 1 Comment

Have you Reached your Comfort Zone?

Have you ever heard the statement that “Life begins outside of the comfort zone?”

The Comfort Zone is certainly a place that beckons us all at one time or another.  Resisting the allure of resting on past or current success is not that easy at times, and when we are doing okay…

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Added by David Lewis on August 19, 2015 at 12:18pm — No Comments

Here is Every Reason You Should NOT Create a Centralized BDC

Quick Quiz: If you’re part of an automotive dealer group comprised of anywhere between 2 and 290 stores and you do not run a centralized sales BDC, then you’re:

  • A) Wasting Money
  • B) Losing Sales
  • C) At a Competitive Disadvantage
  • D) Not Leveraging Your Economies of Scale
  • E) All of the Above

If you answered E, congratulations! You’ve recognized the downside of sending your inbound leads and phones to those black holes…

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Added by Steve Stauning on July 16, 2015 at 10:30am — 3 Comments

Education, Simulation, Accountability!

For training to be effective three elements need to be present; you need to have:

1. Education

2. Simulation

3. Accountability

Education, simulation, and accountability! Let me just expand on this. If I want to train in golf, I don’t just watch golf on TV. While watching golf on TV I may become educated in golf, but then I need to train through simulation. I would need to go out and hit bucket after bucket after bucket of balls to get…

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Added by Alan Ram on July 13, 2015 at 3:09pm — 2 Comments

Service Departments Need Tune-Ups Too

The service department tends to be the busiest place in a dealership, and service managers must stay in tune with what’s going on. While meetings and discussions can be useful, at times they only result in vague ideas the service staff never acts upon. Just like in any organization, a service department is only as good…

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Added by Richard Holland on June 25, 2015 at 9:08am — No Comments

The Three Cs of Phone Skills Mastery

While I tend to do a lot of phone training, it’s not my favorite skill to teach.

This is not because my phone skills training lacks substance or robustness or even uniqueness – it provides all three (and you can even get most of it for free…

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Added by Steve Stauning on June 23, 2015 at 4:10pm — No Comments

Practical info that people can use? Yeah, we have that.

For reasons known only to God people still struggle with sales training. Rather than spend hours digging into why that is, I wan too just bullet point the ones that stand out.

  • The store changes their process/training too often
  • The desk doesn't buy in so they detrain their people every time they work a deal
  • The training is boring
  • The sales person feels like they can't use it to make money TODAY

 

Good bad or…

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Added by Mathew Koenig on June 16, 2015 at 2:00pm — No Comments

The Importance of Recon Info

What used car shoppers are looking for most of all is peace of mind. As a dealer, you should be educating your staff, and marketing your vehicles, to deliver that peace of mind. The fact that you spend internal dollars reconditioning trade-ins and from-the-auction inventory should not be withheld from today’s consumers. If anything, sharing this information with them can help improve both your merchandising efforts and customer confidence in their purchase…

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Added by Joe Webb on June 12, 2015 at 4:19pm — No Comments

Jim Ziegler's Secret Tips On Avoiding The #1 Mistake Car Salesman Make That Blows Deals & Lowers Gross



http://www.BradleyOnDemand.com 856-546-2440

Jim Ziegler's Secret Tips On Avoiding The #1 Mistake Car Salesman Make That Blows Deals & Lowers Gross

Dealer Synergys Video Production Team just completed James A. Zieglers BRAND NEW Training Curriculum for Bradley On…

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Added by Sean V. Bradley on May 30, 2015 at 11:34am — 1 Comment

General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…



http://www.InterneetSales20Group.com 267-319-6776

Jason Manos, General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…

Jason says that when he was told from the VP Of Operations he had to go to a 3 day workshop, he was not to thrilled. Like…

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Added by Sean V. Bradley on May 30, 2015 at 9:46am — No Comments

Experienced Internet Sales Director From Honda Manhattan Reviews Internet Sales 20 Group 7 In New York



http://www.InternetSales20Group.com 856-546-2440

Dorothy has a tremendous amount of Automotive Sales, Management and Internet / BDC experience and knowledge.

I am honored to have such great feedback from her about the Internet Sales 20 Group as well as about the…

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Added by Sean V. Bradley on May 30, 2015 at 8:28am — No Comments

Make Money Mondays with Sean V. Bradley - Best Car Dealer Websites


http://www.BradleyOnDemand.com 856-546-2440 Make Money Mondays with Sean V. Bradley - Increase Website Traffic & Leads

Added by Sean V. Bradley on May 25, 2015 at 9:51pm — No Comments

There is a MASSIVE Disconnect Between the Showroom Sales & Internet Sales / BDC Departments... Watch This Video!

http://www.InternetSales20Group.com 856-546-2440

There is a MASSIVE Disconnect Between the Showroom Sales & Internet Sales / BDC Departments... Watch This Vide

This was the video intro for my Keynote at the recent #IS20G 7 in New York

Added by Sean V. Bradley on May 22, 2015 at 3:33pm — 2 Comments

Good Failure and Bad Failure, Part II

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my mind for a while, and since I wrote that, I have noticed other articles in several other places essentially talking about the same concept.

I know from my many years in the retail side of the automobile business, that there is an unintentional…

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Added by Robin Cunnigham on May 21, 2015 at 7:28pm — No Comments

Dealer Synergy Wins The 2015 Platinum Dealers' Choice Award For BEST Internet Training Provider! Thank You For Voting For Us!

http://www.DealerSynergy.com 856-546-2440

Dealer Synergy Wins The 2015 Platinum  Dealers' Choice Award For BEST Internet Training Provider! Thank You For Voting For Us!



Thank you EVERYONE who voted!! Dealer Synergy​ just got notified that We Won the 2015…

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Added by Sean V. Bradley on May 8, 2015 at 12:54pm — No Comments

Free Video Training for Everyone from the Receptionist to the General Manager

Free Online Video Training for Automotive Dealers

Are you an automotive dealer in search of an expensive, online, video training offering for which you can overpay and yet improve nothing? Well, my online video training is still 100% free and it’s helping dealers and salespeople all over the world sell more for more - so it's probably not a fit for you.

If you are interested in growing your business through actionable lessons that cost you nothing, here is a…

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Added by Steve Stauning on May 7, 2015 at 10:04am — 1 Comment

Learn Phone Sales / Internet Sales From the BLIND Phone Sales Master, LA Williams At The Internet Sales 20 Group 7 In New York, May 18th -20th!



http://www.InternetSales20Group.com 856-546-2440

Learn ‪#‎PhoneSale‬ from the the BLIND Phone Sales MASTER, L.A. Williams III at Internet Sales 20 Group 7 in NY May 18-20! LA has been blind for 30+ years and has had to live in a world with NO SIGHT… only sound, tone,…

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Added by Sean V. Bradley on May 3, 2015 at 10:30am — No Comments

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM Institute Up to Speed blog.

failure and success

I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and…

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Added by Robin Cunnigham on April 29, 2015 at 8:11pm — 2 Comments

The BEST Automotive Sales, Internet Sales, Phone Sales, BDC & Management Training Is On Bradley On Demand



http://www.BradleyOnDemand.com 856-546-2440

The BEST Automotive Sales, Internet Sales, Phone Sales, BDC, Management Training Is On Bradley On Demand 

If you want a FREE test drive for your dealership and start to sell more cars, more often and more profitably… call me or…

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Added by Sean V. Bradley on April 28, 2015 at 7:30pm — No Comments

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Blog Posts

A Short Guide to Digital Marketing for Auto Dealers – 4 Essential Steps for Success

Posted by Michael Meyers on September 3, 2015 at 2:00pm 0 Comments

car social media

Today’s consumers are more modern, digitally-connected and always on-the-go. To target today’s auto shoppers, dealers must also follow suit – which means being on-line and becoming…

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Do The Top Sales People Need To Train?

Posted by Mark Tewart on September 3, 2015 at 11:11am 0 Comments

Check out Mark Tewart's latest interview with CBT News on handling top dogs who say they don't need sales training.…

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What Are 4 Things That You Should Never Do As an Auto Salesperson?

Posted by David Lewis on September 3, 2015 at 10:29am 0 Comments

Sometimes knowing what not to…

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What Are 4 Things That You Should Never Do As an Auto Salesperson?

Posted by David Lewis on September 3, 2015 at 10:29am 0 Comments

Sometimes knowing what not to…

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This Week in Social Media with @seekristintweet

Posted by Joseph Little on September 2, 2015 at 4:13pm 0 Comments

News for the Week of August 31

Guest Blogger today: Kristin Huntley, Director of Content and Marketing…

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Blogging for Car Dealers: How to Get Started

Posted by Mark Frost on September 2, 2015 at 4:00pm 0 Comments

Blogging for Business

Blogging for business is by no means a new phenomenon. It's been talked about for years now, and I'm sure…

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