Definition: Ambition is the desire for personal achievement.

As dealer principals, general managers, sales managers, parts and service managers. do we truly understand  the meaning of this on a daily basis? Are we on the same page, with every employee’s, personal achievement? We are driven…

As a child when your parents asked you to do something, it meant now!!! When you were asked to do something in school, it was right now!!!

If you truly understand people today, we live in an instantaneous gratification society. People decide on something, they want it now!!! Not only now, do they decide to spend money, buy…

Ask yourself, what true baggage am I carrying on a daily basis that is now a barrier for my growth in my entire life? Everyone has something keeping them back. Get rid of the baggage. Do not allow another day to go by, without seeking out a way to crush the barriers.

Fact: It was a Wednesday afternoon in 1993, a real nice fall day in New England.…

How do you desk your deals? Maybe you don’t even desk deals. Either way, it is inevitable that you get to a point in the sale, where you have to talk about the deal and the make-up of the deal. If your process is set up where you send a salesperson back and forth, two and three times, ask yourself why?  Does it make you feel good after the third time, you come out from behind the desk, go in the deal, talk…

It has been a personnel tendency, to spend so much intensified time in the work place. Being on time to learn, try to help others, giving my all out energy so we could have success. No matter what, you just want the best for everyone. When the customer keeps you late, it was always okay.  Someone needs a ride home 15 minutes out of your way, no problem. The manufacturer,…

Don’t look back. Stop living in the past. The human body doesn’t have a rearview mirror, for a reason.  Capture the moment, it’s the selling season, 2011. Business is happening.  Are you pulling out all stops? People are out buying vehicles. This next 6 months, is going to be awesome. Are you closed?  Do you have a 90 day business plan? Are you putting…

Everyone in the dealership, should understand turning cash quickly, is very important!! This, in my professional opinion, is extremely important to all dealerships. Everyone can take responsibility. The quicker the cash is in, the easier it is to run these money eating businesses.

Some helpful tips:

1. Contracts:

   What…

Take on your biggest challenge. No matter what that is, take it on, now. Do not put it off another minute. Why? The reward will be more then you can ever imagine. After you have overcome this challenge, everything will become easier. You will be able to deal with anything and everything life will throw at YOU. You are now positioned, to give more, to try harder, take on more…

Fixed operations, has been the great denominator, in our mathematical equation. It is an absolute must to grow this department, in double digit increases, year over year. The service drive, must be that, a driving force behind our businesses. Our total service team, must have incredible selling skills, be great multi-taskers, love to work with people. The technicians, must be great closers. That's RIGHT, closers. Our writers, explain work orders, to our customers. If needed, we walk…