Marsh Buice's Blog – June 2011 Archive (13)

Silence Of The Lam's

It’s time for the silence of the LAM’s (Lazy As* Managers). The Hannibal Lecter’s of this industry have feasted on the flesh of our customers and drank the blood of our employees to the brink of disaster. MOM’s (Managers On the Move) have to rise up and get back into playing shape. The train has left the…

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Added by Marsh Buice on June 30, 2011 at 9:00am — 12 Comments

Do you still have the Ooh Factor?

Ooh!!

After all of these years, do you still have the Ooh Factor? You do remember the freshman Ooh Factor when you first hit the blacktop; you were literally oozing with Optimism, [saw] Opportunity, and had [good] Habits.…

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Added by Marsh Buice on June 28, 2011 at 10:00am — 11 Comments

Someone Else's Timing

On my way home from the gym this morning, I found myself waiting behind a small SUV for the light to turn green. With only 1 hour to…

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Added by Marsh Buice on June 22, 2011 at 9:08pm — 6 Comments

Happy Dad's Day

This day is where Father’s proclaim their day,

and Dad’s have their say.

Dad by its pure definition,

is the informal meaning of Father.

Oh I get it, informal means not official or ceremonial,

I choose to be a Dad- a father why bother.

There are no ground…

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Added by Marsh Buice on June 19, 2011 at 9:00am — 3 Comments

You Can't Lead 'Til You Stoop

I am not qualified to write on this subject of leadership, but my heart is. Everybody has an idea of what leadership means to him or her personally. Leadership to me is simply this: stoop first, then lead. How can you lead someone from something if you don't feel it first? Do you know what it is like to…

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Added by Marsh Buice on June 16, 2011 at 6:30pm — 20 Comments

Meat & Greed

Meat and Greed is good….at Outback and when playing a game of Monopoly,but has no place in a dealership. Are we doing a Meet and Greet or Meat and Greed when working with customers? Ask yourself, how do you service your customer; based on commission or profession. Why…

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Added by Marsh Buice on June 15, 2011 at 1:30pm — 4 Comments

Good Salespeople Are Stupid

The best salespeople are the stupid ones. When I say stupid, I don’t mean to imply that they should be mentally dull, foolish, or senseless; stupid salespeople lack keenness. When you are keen to judgment, you form an opinion based on your perception. You decide if you have a…

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Added by Marsh Buice on June 14, 2011 at 10:00am — 22 Comments

The Impotency of Un’s

UN's

If your career has been thwarted quicker than Paris Hilton’s acting ambitions, consider the words that you are speaking. We’ve allowed the un’s to stunt our growth; we’ve mistakenly allowed words such as until, unbelievable, unfair, unfit, and unable to become barriers to reaching our potential. When the prefix un is attached to the proceeding word, it negates…

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Added by Marsh Buice on June 13, 2011 at 10:00am — 7 Comments

Are You Selling Or Celling?

Do you look at the Blacktop as your personal playground or do you call it called the yard. Did you ace the interview and get the job or did you catch a case-a mandatory sentence with no other options? Do you take care of your customers by under promising and over delivering or do you…

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Added by Marsh Buice on June 9, 2011 at 11:43am — 8 Comments

Symphonic Management

Have you ever noticed symphonic conductors are the only ones not making a sound? During a performance, conductors manage by miming; through facial expressions and hand gesturing, they guide the musicians through a performance. Like a coach, a conductor is unable to offer instruction during a…

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Added by Marsh Buice on June 8, 2011 at 10:00am — 14 Comments

Can't Teach Caring

Today wasn’t any different from any other- just another day. One salesperson is on the verge of divorce; another is separated from his wife and two kids; another was late today due to a bad dialysis treatment; the other one didn’t cover his draw last month and doesn’t know how he can make ends meet; another had to be picked up while walking down the road after his car broke down; and another is shocked having made a follow up call to a customer -no answer; the customer is on the run…

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Added by Marsh Buice on June 7, 2011 at 9:00am — 2 Comments

Love The One You're With

Finding common ground is the next step after professionally introducing yourself to a customer. (You do that don't you?) Some people, like my mom, have a natural knack for being able to talk to anyone; if you are like me, I struggle in this department. I am an introvert by nature and an extrovert by…

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Added by Marsh Buice on June 6, 2011 at 9:00am — 5 Comments