Jim Leman's Blog (1)
How Clean are Your Warranty Processes?
For sure, no dealership manages and maintains its warranty claims process as cleanly and thoroughly as they should, but given the nature of the job, probably the best they can.
Still, because processing warranties correctly requires diligence to warranty claim integrity by so many people in fixed operations, the devil can too easily hide in the details. When this particular devil’s left unchecked, the result can be costly to the dealership.
According to a new…
ContinueAdded by Jim Leman on June 11, 2012 at 3:22pm — No Comments
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