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Jim Leman's Blog (4)

Dealerships Vulnerable to Hack Attacks

by Jim Leman, Dec. 31, 2014 - Wards Dealer Business

Malware can steal customer social security numbers from finance and insurance department computers.

With malware known as Keylogger placed into a finance and insurance computer by a hacker, a cyberthief may capture every social security…

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Added by Jim Leman on January 5, 2015 at 12:02pm — 3 Comments

Background Checks Leave Much to Be Desired

In ban the box states, an employer can no longer ask a job application about his or her prior (or presumed ongoing) criminal history.

Without the ability now to ask about criminal history, the applicant you hire might be a big risk, to you, your employees and your customers.

Today, the U.S. Equal Employment Opportunity Commission (EEOC), and many states, and even municipal governments view the use of background checks as an unfair hurdle to those with prior…

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Added by Jim Leman on December 15, 2014 at 5:36pm — No Comments

Automotive Compliance Consultants to Help Auto Dealers Avoid Pitfalls to Secure F&I Compliance via DealersEdge Webinar

CRYSTAL LAKE, IL, Oct. 15, 2013 – Automotive Compliance Consultants said today that given the era’s new focus on F&I practices, its DealersEdge webinar Oct. 24 is designed to provide auto dealers with tips for ensuring compliant F&I…

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Added by Jim Leman on October 15, 2013 at 10:49am — No Comments

How Clean are Your Warranty Processes?

For sure, no dealership manages and maintains its warranty claims process as cleanly and thoroughly as they should, but given the nature of the job, probably the best they can.

 

Still, because processing warranties correctly requires diligence to warranty claim integrity by so many people in fixed operations, the devil can too easily hide in the details. When this particular devil’s left unchecked, the result can be costly to the dealership.

 

According to a new…

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Added by Jim Leman on June 11, 2012 at 3:22pm — No Comments

Blog Posts

The Difference

Posted by Rob Gehring on September 2, 2015 at 10:08am 0 Comments

Today's dealerships face a lot of competition…

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Be Your Own Life Coach, Continued-Part 2

Posted by Joseph Little on September 1, 2015 at 3:36pm 0 Comments

What are the ways I sabotage myself? [Getting honest]

Here’s some honest for you. I avoided…

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Have you hit a creative roadblock?

Posted by Paul Potratz on September 1, 2015 at 2:30pm 0 Comments

When was the last time you wowed someone with your creative? Many dealers fall into a cycle of bland commercials, templated websites, and average marketing. This week on Think Tank …

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NFL & CARS SURVEY SHOWS MOST CAR ENTHUSIASTS THINK NEW ENGLAND WILL WIN THIS YEAR’S SUPERBOWL

Posted by John Sternal on September 1, 2015 at 1:29pm 0 Comments

Swapalease.com, the nation’s largest car lease marketplace, today released results of its NFL & Cars survey, where football fans revealed their favorite cars and also discussed which NFL teams remind them most of popular cars in automotive…

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Wide Variation In Results Across Segments

Posted by Black Book on September 1, 2015 at 1:21pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

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Is The Way to Loyalty Through Your Customer’s Stomach?

Posted by Mike Gorun on September 1, 2015 at 8:51am 0 Comments

Companies increasingly invent new and creative ways to…

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