Ujj Nath's Blog – December 2017 Archive (2)

Bots Help the Grinch Steal Christmas

A trending technology is the use of bots in customer service. While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop communicating with them…

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Added by Ujj Nath on December 21, 2017 at 9:23am — No Comments

Don’t Mess with the Center of the Universe

For some people, it’s family. For others, it’s pets. Others will maintain it’s their career, and some will point to their favorite pastime. Regardless of what anyone chooses, there is a common denominator used to keep up with their passion -- one that has become the center of the Universe for many people -- and that is a smart…