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Melih Oztalay's Blog (1)
Customer Reviews Affect 6 in 10 Online Shoppers
A study released in September shows how Ratings and Reviews has an impact on consumer shopping decisions. They seek out what experiences other consumers had before they make their own decision. This of course is different from general "social media" where they seek out commentary from their friends.
Some excerpts of this study include:"Data from “The 2011 Social…
ContinueAdded by Melih Oztalay on December 1, 2011 at 1:30pm — No Comments
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