Jim Kristoff's Blog – July 2011 Archive (18)

“It’s a scary world out there!”

 

 

In the movie classic, “The Wizard of Oz”, the character Dorothy, upon seeing the impending storm yells out…..”Auntie Em, Auntie Em…it’s a twister…it’s a twister!”

 

This is how most Automotive Dealers and General Managers feel about social media marketing. The social media storm is coming on fast, and spinning in directions that no one can predict where the future will go!

 

I have personally been in the retail automotive industry for 30 years,…

Continue

Added by Jim Kristoff on July 28, 2011 at 2:03pm — 6 Comments

STRENGTHS

Sometimes your biggest weakness can become your biggest strength.

 Take, for example, the story of one 10-year-old boy who decided to study judo despite the fact that he had lost his left arm in a devastating car accident. …

Continue

Added by Jim Kristoff on July 28, 2011 at 7:40am — 12 Comments

Great Leaders know it is ALL about the people!!!

 

Great leaders understand more than anything that it is ALL about the people…..

 

The people… are the driving force of any organization…..

 

Don’t believe it???

 

Go ahead and hire some bad ones and let me know how that works…

Continue

Added by Jim Kristoff on July 27, 2011 at 8:17am — 18 Comments

A Leaders Responsibilities

 

What does it take to lead in today’s world??



 

What are the ingredients that go into making a good leader??

 

Good question.

 

First of all, you need to understand the responsibilities…

Continue

Added by Jim Kristoff on July 26, 2011 at 7:48am — 5 Comments

The Pain of Discipline or the Pain of Regret

 

There are two pains you will feel in your life…

 

The pain of discipline

 

Or the pain of regret

 

 

The pain of discipline…requires us…to do all…

Continue

Added by Jim Kristoff on July 25, 2011 at 7:11am — No Comments

Risks............

TO LAUGH IS TO RISK APPEARING THE FOOL

 

TO WEEP IS TO RISK APPEARING SENTIMENTAL…

Continue

Added by Jim Kristoff on July 21, 2011 at 2:30pm — 9 Comments

What is Accountability?

 

Just what is accountability???

 

The dictionary defines accountability as……

 

“The state of being accountable, liable or answerable”

 

HMMM…….Liable??

 

Sounds like someone is going to get in trouble……doesn’t it??

How about this definition of Accountability??????...........

 …

Continue

Added by Jim Kristoff on July 21, 2011 at 8:21am — 5 Comments

Why Coaching never ends!!

 



Have you ever heard this phrase??

 

In every conversation…someone is buying…and some one is selling…

 

Let me repeat that…

 

In every conversation…someone is buying…and some one is selling…

 

It could be a simple conversation…

Continue

Added by Jim Kristoff on July 19, 2011 at 3:07pm — 4 Comments

How important is Coaching?

 

Coaching…or should I say…continual coaching… is THE… most important ingredient in running a successful business….

 

But with so much time…effort…and money being spent on coaching …why isn’t it more effective??

 

Let’s take a look at coaching as a whole…

 

 

It goes without saying…that coaching …as with…

Continue

Added by Jim Kristoff on July 18, 2011 at 1:53pm — 13 Comments

Are YOU a Victim??

Have you ever heard someone say …

 

“it’s not MY job”

 

Or….

 

Finger point at another employee,……..

thus blaming them for the shortfall??

 

 

Or better yet, make up an elaborate story to simply cover their butts??

 

These people suffer from “victimitis”….

 

They feel they are the victims in every situation. They never hold themselves accountable and everyone else is…

Continue

Added by Jim Kristoff on July 15, 2011 at 9:25am — 1 Comment

What is Leadership?



The topic of leadership has been and continues to be one of the most vital topics in human history.

 

Every organization, or collection of people, from large to small, requires skilled leadership. Every group, every family, every city, every association and every nation – fulfills its purposes and potential based on that leadership.

 

 

So…..What is Leadership???

 

I think it is…

Continue

Added by Jim Kristoff on July 14, 2011 at 9:14am — 3 Comments

Are YOU helping to develop your people?

For most organizations…the process of interviewing…hiring…and training a new employee…doesn’t last long…



Most organizations feel that they have hired a competent individual…and the individual will inspire themselves to learn and grow…



The sad part is…organizations expect ALL employees to come out of a pretty little gift-wrapped box…with all of the knowledge and discipline…to go forward…



All the organization needs to do…is to take that individual… out of that… Continue

Added by Jim Kristoff on July 13, 2011 at 10:03am — 3 Comments

You CAN'T Lead others.....TILL you Lead YOURSELF!!

What have you done to lead yourself these days???

 

Have you read any books??

 

Gone to any seminars??

 

Listened to an audio presentation??

 

Too many times we take what we have learned years ago and continue to apply it to today’s world.

 

That philosophy…… is simply not going to work.

 

Take a look around. We are living in an age where change happens so fast that we sometimes don’t even notice it. The age…

Continue

Added by Jim Kristoff on July 8, 2011 at 8:20am — 5 Comments

Go ahead....make a mistake!!

Is making a mistake…a bad thing??

 

Lots of people think… that mistakes are bad…but in reality…making mistakes…is a good thing…

 

Making mistakes are a good thing…because it shows you are willing to go forward…and take a chance…with a task or problem….

 

Remember…to get… what you have never gotten…you have to do…what you have never done…

 

In an effort to solve any task or problem…you have to be willing to take some risks on making…

Continue

Added by Jim Kristoff on July 7, 2011 at 7:35am — 3 Comments

Confidence equals knowledge

Have you ever experienced a presentation of a product or service…that was absolutely the best you have ever seen??



What made that presentation so good??



Think about it…



What was the one thing that made you say to yourself…WOW…I am absolutely going to make this purchase…?



What sold you??



It was the confidence and conviction…of that salesperson…that sold you the product or service…



And confidence ONLY comes from one… Continue

Added by Jim Kristoff on July 6, 2011 at 9:36am — 3 Comments

What employee retention does to your bottom line

Employee retention…or lack of it…is a very expensive proposition…

 

Now…I am not advocating keeping the wrong people for the sake of saving money…

 

The first thing you need to do…is hire the correct people…

 

But once you do hire the correct people…it is very important… to keep them…focused…motivated…invigorated…and going forward in a positive direction…

 

A recent study shows…that 85% of Human Resource executives…state the single…

Continue

Added by Jim Kristoff on July 5, 2011 at 7:32am — No Comments

The Three Happens

In my 29 years of retail experience…and in coaching…literally…thousands of individuals…

 

I have come to notice… an individual will fall into one of three categories… of happens…

 

And that is H-A-P-P-E-N-S…happens…

 

A person will either…MAKE things happen…

 

Or they will…WATCH things happen…

 

Or…they will look around and ask…WHAT HAPPENED???

 

Now obviously…there is a clear and distinct difference… between…

Continue

Added by Jim Kristoff on July 2, 2011 at 7:20am — 1 Comment

Why is customer retention important?

Customer retention…. It’s the single most important item…. that any Dealership can concentrate on….



Let me start with an NADA statistic



NADA did a survey…. And it showed that customers that service their vehicle… at the dealership…. are 17 times more likely to purchase another vehicle from you.





17 TIMES more likely!!!



Not twice as likely….



Not 5 times more likely….



Not even 10 times more likely…



Seven…teen times… Continue

Added by Jim Kristoff on July 1, 2011 at 7:59am — 3 Comments

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service