So I have a friend who called me up in late June and asked me for some help. His daughter, who had graduated college the year before, was having trouble finding a job. He knew I’m in the automotive industry and wanted to know if there might be an opportunity for his daughter. Knowing Tammy, I was thrilled to think that this bright young woman would have an interest in an industry that I love so much.
Although her college had been paid for, Tammy, not one to be idle, worked…Continue
Today's Daily Tune Up @CarBizToday http://bcove.me/lahzhkit on the effects of being negative around customers.
Added by Jeff Cowan on August 15, 2014 at 6:40pm — No Comments
Uncle Carl, who owned a chain of stores in Indiana, said it best. "Show up to work right on time and set yourself up for mediocrity. Show up 5 minutes early and you create job security; 15 minutes early and you will likely someday be in management; 30 minutes early and you will likely own the company someday."
Uncle Carl's advice is sound. How many times have you shown up early and had people waiting, or witnessed someone pulling in at quitting time, as the rest of the staff…Continue
Added by Jeff Cowan on August 13, 2014 at 12:27pm — No Comments
Every once in a while the old tired debate of whether cell phones cause brain tumors or not arises. It usually ends with two sides split; one saying they have proof that they do, while the other says they have proof that they don’t. Personally, I can tell you I do not know who is right or wrong in this case. But one thing I do know is that cell phones do cause severe cases of rudeness.
I cannot believe how many people will stop in the middle of a sale, presentation, meeting…Continue
Added by Jeff Cowan on August 11, 2014 at 12:57pm — No Comments
Happy Fourth of July!
I love the 4th of July and everything it stands for. It is the pinnacle of summer. It’s family, it's friends, and it's fun.
From the celebration of the very first one, our forefathers new the 4th of July would be a date that would be celebrated indefinitely. As a matter of fact, John Adams, in a letter to his wife Abigail, said this about the 4th of July, once the declaration of independence was signed and passed by the continental congress. "I am…Continue
Added by Jeff Cowan on July 2, 2014 at 2:30pm — No Comments
Stephanie Holdahl Announces
Release of Best Training Day Ever Presentation "Believe in It"
Rancho Santa Margarita, Calif., Feb. 28 -- The highly acclaimed "Believe In It, Live!" presentation has been released on DVD, General Manager Stephanie Holdahl of Jeff Cowan’s Pro Talk announced yesterday.
The program was originally filmed on January 24th, 2014 at the Best…Continue
Added by Jeff Cowan on March 4, 2014 at 4:37pm — No Comments
Receive weekly training messages and more from Jeff Cowan's PRO TALK! Sign Up for Access Today, Click Here: http://bit.ly/17mV6B9
Added by Jeff Cowan on December 3, 2013 at 12:40pm — No Comments
Added by Jeff Cowan on November 22, 2013 at 1:30pm — No Comments
Due to the Huge Success of Tuesday's Webinar, we are pleased to announce an ENCORE Webinar Presentation of "5 Steps to Ensure You Are a TOP Manager" Hosted LIVE by Jeff Cowan! Register Today for this Free Training Opportunity on Thursday, December 12th at 8:00 am Pacific Standard Time | 11:00 am Eastern Time. Seats are Limited. Register Here: https://www4.gotomeeting.com/register/350828351
Added by Jeff Cowan on November 21, 2013 at 12:00pm — No Comments
"5 Steps to Ensure You are a Top Manager"
During Jeff’s constant travel and recent research, he has noticed that the top managers across the country always have 5 things in common. In this free 30 minute webinar, Jeff will not only reveal these 5 things, but will show you how to use them so that you too can join this exclusive “Top Manager’s Club”.
Tomorow! Nov. 19, 8:00 AM - 8:30 AM PST
Added by Jeff Cowan on November 18, 2013 at 7:22pm — No Comments
What can you learn from your mailbox these days? Which memo did your mailbox get? http://automotiveservicetraining.com/advisor-sales-training-videos/
Added by Jeff Cowan on November 14, 2013 at 11:17pm — No Comments
Contrary to popular belief, going to a training class will not kill you. Not going may kill your career though.
By Jeff Cowan, The Creator of the Modern Walk-Around and Selling Processes for Service Drives.
Added by Jeff Cowan on November 12, 2013 at 11:33pm — No Comments
Added by Jeff Cowan on August 27, 2013 at 7:30am — No Comments
Webinar back by popular demand!!
How Service Advisors KILL Customer Retention hosted LIVE by Jeff Cowan!
Tuesday, Aug 27th at 8:00AM PST / 11:00AM…Continue
Added by Jeff Cowan on August 12, 2013 at 1:44pm — No Comments
Join us for a Brand New Webinar hosted by Jeff Cowan
Tues Aug 6th at 8:00 AM Pacific Standard Time / 11:00 AM Eastern Standard…Continue
Added by Jeff Cowan on August 1, 2013 at 7:30pm — No Comments
Added by Jeff Cowan on July 31, 2013 at 7:11pm — No Comments
Ever wonder why a customer leaves an automotive dealer’s service department around the 3 year mark? I do and I will share with you why this happens and how to stop it immediately with some very simple, easy-to-use techniques. This is a MUST attend for all Dealers,…Continue
Added by Jeff Cowan on July 24, 2013 at 3:54pm — No Comments
New Webinar Announcement!!
Myths and Facts: Using Coupons on the Service Drive hosted by Jeff Cowan
Join us for this live, interactive webinar -
Tuesday, June 25th, 2013 from 8:00AM - 8:30AM Pacific Standard Time…Continue
Added by Jeff Cowan on June 14, 2013 at 5:38pm — No Comments
Here is this week's Sales Tip:
Click HERE to view this great sales tip!
Added by Jeff Cowan on May 15, 2013 at 1:02pm — No Comments
Not sure how to get started?
Click HERE to view my sales tip video.
Added by Jeff Cowan on May 8, 2013 at 2:54pm — No Comments