Jeff Cowan's Blog (164)

Write Service and Write Your Own Paycheck Podcast- Episode 12!

Finally, the podcast you have been asking for! Jeff discusses the first four closes that work on any service drive. No pushing, pulling, or twisting arms, just professional salesmanship. Stay tuned for more closes in future episodes! Copyright 2018 Wm. Jeff Cowan

Click here to watch!

Also available on iTunes, Stitcher, and GooglePlay.…

Continue

Added by Jeff Cowan on January 18, 2018 at 12:00pm — No Comments

Episode 11- Success in Sales and Life in General!

Set, Manage, & Exceed Expectations to SUCCEED! This week, Jeff discusses how to set, manage, and exceed your customer's expectations in order to succeed and get the sale every time. These simple steps will eliminate heat cases for good! Copyright 2018 Wm. Jeff Cowan

Click here to watch!

Also available on iTunes, Stitcher, and GooglePlay. …

Continue

Added by Jeff Cowan on January 16, 2018 at 12:00pm — No Comments

Episode 11- Write Service Podcast!

This week, Jeff discusses closing ratios AND why it's so important! Your minimum closing ratio should and can be at least 70%! He discusses time frames to reach that goal and the simple reasons as to why and HOW it's possible! Copyright 2018 Wm. Jeff Cowan

Click here to watch!

Also available on iTunes, GooglePlay, and Stitcher. …

Continue

Added by Jeff Cowan on January 11, 2018 at 12:00pm — No Comments

Success in Sales Podcast- Episode 10

This week, Jeff discusses the 6 steps to closing the sale! Sometimes we study our product or service effortlessly, train consistently, build rapport, and still can't close the sale! This podcast will give you simple steps and tips to closing the sale, every time.

Click here to watch now!

Also available on iTunes, Stitcher, and GooglePlay.…

Continue

Added by Jeff Cowan on January 9, 2018 at 12:00pm — No Comments

Episode 10- Write Service Podcast

Do you have numbers or goals that you can't seem to reach? You do all the training, all the role plays, all the walk-arounds, but can't seem to get there? Why? Don't be afraid to hold your people accountable! This week, Jeff discusses accountability and the best steps to maintaining consistency with your entire staff. Copyright 2017 Wm. Jeff Cowan

Click here to watch!…

Continue

Added by Jeff Cowan on January 4, 2018 at 12:00pm — No Comments

Episode 9- Success in Sales and Life in General!

This week, Jeff discusses steps for making 2018 your most successful year yet! These steps will help you maximize your potential, repeat your biggest successes, and grow exponentially! Copyright 2017 Wm. Jeff Cowan

Click here to watch now! Also available on iTunes, GooglePlay, & Stitcher. …

Continue

Added by Jeff Cowan on January 2, 2018 at 12:00pm — No Comments

Episode 9- Write Service Podcast

Click here to watch now!

This week, Jeff discusses "pulling the curtain back" and working with a daily worksheet to make predictions and project goals. This episode is perfect for managers and service advisors looking to stay on track and maximize potential!…

Continue

Added by Jeff Cowan on December 28, 2017 at 12:00pm — No Comments

Episode 8- Success in Sales and Life in General!

How do you define success? Money, happiness, family? Stay tuned every Tuesday for Jeff's podcast on how to maximize your potential! This week, Jeff covers PART TWO of how to exchange your worry for success! Copyright 2017 Wm. Jeff Cowan

Watch and listen here!…

Continue

Added by Jeff Cowan on December 26, 2017 at 12:00pm — No Comments

Episode 8- Write Service Podcast!

Click here to watch!

This week, Jeff covers six steps to maximize your potential on the drive, & increase your sales and CSI. He also discusses how simply having faith can impact your career and performance in a positive light. Audio version available on iTunes, GooglePlay, Stitcher. Video version available on Youtube and ProTalkVT.com.…

Continue

Added by Jeff Cowan on December 21, 2017 at 12:00pm — No Comments

Success in Sales Podcast- Episode 7!

This week, Jeff covers the first 2 steps on how to exchange your worry for success! Tune in for tips, techniques, and advice on how to be a professional and successful salesperson. Stay tuned every Tuesday for a new episode! Subscribe on iTunes, GooglePlay, Stitcher, and watch through Youtube. 

Click here to watch!…

Continue

Added by Jeff Cowan on December 19, 2017 at 12:41pm — No Comments

Write Service and Write Your Own Paycheck Podcast- Episode 7!

In no more than 15 minutes of your time, you can learn tips, techniques, and how to write service the right way! Anyone who will ever set foot on a service drive will benefit from this engaging, informative, and proven information. Each week will cover a new subject or topic, directly from Jeff's newly released book: Write Service and Write Your Own Paycheck!

This week, Jeff covers how to use word tracks to never stop selling who and what you…

Continue

Added by Jeff Cowan on December 14, 2017 at 12:00pm — No Comments

Dealerships Lose Service Departments in Record Numbers

“Dealerships Lose Service Departments in Record Numbers”

“Manufacturers Cut Mega Parts Deal with Aftermarket Suppliers”

This could be a headline from the future – the very near future.

I see the same stats that everyone else sees and has seen for years regarding…

Continue

Added by Jeff Cowan on March 20, 2017 at 12:00pm — No Comments

How to Create a Bold Automotive Service Department and Increase Sales

Great Tips for Service Departments, Service Advisors, and Service Managers

So you have been in business for a while and you’ve built a name. It’s a name that draws customers in to your service department like bees to honey. The problem is, your business is drawing in more customers than you can handle. You have volume, but…

Continue

Added by Jeff Cowan on November 14, 2016 at 1:08pm — No Comments

Best tips for finding, hiring, training, and people who do not suck.

Best Tips for Hiring People

Ever wonder what are the best tips for hiring? More times than I care to admit, I have had to listen to managers and leaders complain about their people. They tell me about how their people can’t do this or that. They lament about how their people will not do this or…

Continue

Added by Jeff Cowan on September 12, 2016 at 5:30pm — No Comments

How to Prepare Your Dealership for the Coming Recession

Our economic future is not going to be smooth sailing. In order to successfully navigate, the captains of the vessels are going to have to make the proper adjustments in order to weather the storm. The following is some information that supports my predictions and hopefully provides you with a map to help you steer you way clear of…

Continue

Added by Jeff Cowan on August 24, 2016 at 2:35pm — 2 Comments

A Recession is Coming

A recession is coming, learn how dealerships will survive the bad economy.

I don’t like talking gloom and doom when it comes to dealing with a bad economy. On a personal level, I work very hard to be upbeat, to see the positives, and to stay focused on what is good. That said, as a person running a business, I have to research business indicators to help…

Continue

Added by Jeff Cowan on August 23, 2016 at 3:14pm — 1 Comment

How to Avoid Pitfalls in the Automotive Dealer-Vendor Relationship

I recently attended a few conventions where I had the opportunity to meet and talk with many automotive product vendors and automotive dealer principals. Often, the conversations revolved around relationship-building between the two. When asked, both the vendors and the dealers agreed that the most important thing in any business relationship is the…

Continue

Added by Jeff Cowan on July 11, 2016 at 7:45pm — 1 Comment

Service Advisors Q & A

Frequently Asked Questions From Service Advisors Who Attend My Workshops

Dear Service Advisors and Fixed Operations professionals, I have presented countless workshops throughout my career. And although every workshop contains elements of surprise, there are always a few things that I just know are going to happen.  One of the…

Continue

Added by Jeff Cowan on June 29, 2016 at 4:21pm — No Comments

Top 15 Service Advisor Myths

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea, you would fall off the end of the earth. It was only when man dared to sail out beyond where they had previously sailed that they proved…

Continue

Added by Jeff Cowan on May 24, 2016 at 3:28pm — 2 Comments

Monthly Archives

2019

2018

2017

2016

2015

2014

2013

2012

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service