Rob Gehring's Blog – January 2016 Archive (5)

Do You Believe?

Do You Believe?

 

I believe the way to care for your vehicle is to maintain it, with a strict standard on preventive maintenance. It seems that today preventive maintenance has become tainted by the manufacturers, with their desire to lower the cost of ownership on paper. They boast about their fluids lasting forever…

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Added by Rob Gehring on January 28, 2016 at 9:35am — No Comments

Am I Ready for a Service BDC?

Am I Ready For a Service BDC?



Many dealerships have seen a tremendous value in developing a sales department business development center. Without question, they improve the sales of new and used vehicles on a consistent basis providing the sales department with solid leads.

 

Far fewer dealerships have developed…

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Added by Rob Gehring on January 20, 2016 at 9:43am — No Comments

How do I Improve Gross Profit from my Parts Department?

Improving Gross Profit from Parts



Most everyone has heard of using a parts matrix pricing program to improve gross profit margins. Over the years I’ve seen some programs that I thought were excessive and others considered reasonable. My feeling is that gross profit on parts being installed on customer pay repair orders should be…

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Added by Rob Gehring on January 13, 2016 at 1:01pm — No Comments

The Most Important Thing

The Most Important Thing



The most important thing in our business today isn’t even a thing. It’s the person we call the customer that pays the bills. Surely your dealership would treat that customer who is without a doubt the most important person incredibly well, correct? Go back in your…

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Added by Rob Gehring on January 6, 2016 at 3:51pm — No Comments

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