The Best Complement In The World,- THE ONE YOU GIVE!~
Be The First To Complement,- You'll Be The First To Make a Friend!~
One of the absolute toughest obstacle's an automotive sales consultant is faced with; overcoming preconceived negative judgments from the consumer. Whether it be an incoming phone call, email, text, chat, or in person meeting; there will be only one opportunity at that great first impression.
Wisdom is in understanding why people act, and react the way they do!~
Top talents are great communicators,- and even the better of listeners. Top talents know how to make simple sense, and more importantly,- the know-how to position themselves as a servant. We've all heard it plenty; someone is selling something to someone all of the time,- selling value is in selling yourself.
Making friends is the easiest job in the world,- selling is the know-how to make friends first!~
Winning people over isn't about being selfish, it's about being selfless. I've found that selling isn't so much in the presentation, as it is in being the trusted source. Build a relationship that consists of being sincere, transparent and helpful.
Most personality types appreciate a "genuine" complement,- it's hard to be mean to a kind spirit!~
Busting the defensive walls down is an art all in itself, as there is no second step without the first. The first step in a sale is not to present, but to establish likability. People buy from people they like, it's that simple.
Be The First To Complement,- You'll Be The First To Make a Friend!~ B.C.
Motivational Listener!~
Bobby Compton
How do you Motivate your bottom performers?
Leave your comments below!
Comment
Comment by Bobby Compton on August 15, 2011 at 12:16pm
Comment by Donna L. Harris on August 13, 2011 at 1:23pm Great tip. Too many people forget to compliment. And when it comes to motivating employees, it's important to compliment them on what they're doing right.
Comment by Bobby Compton on August 10, 2011 at 12:53pm Thanks brother T.P...
You're the first to catch that last question,- you nailed it - "Motivate your bottom performer by complimenting what they do well."
Show them the way!~
By the way,- YOU ROCK T.P....
Comment by Terry A Powell on August 10, 2011 at 12:50pm
Comment by Bobby Compton on August 10, 2011 at 12:25pm Great point Marsh - We do live in a cynical world...
I seems like the more we can lose ego and find good in others to truly give "genuine" complements, the easiest job in the world is to make friend...
People buy from people they like, it's that simple!
Thanks for your input brother...................
Comment by Marsh Buice on August 10, 2011 at 10:14am Bobby, great reminder...in this cynical world, Complementing is always reciprocal; never mirror bad behavior, you can never go wrong by complementing someone.
Comment by Stephanie Young on August 9, 2011 at 1:48pm
Comment by Bobby Compton on August 9, 2011 at 1:03pm No question about it Stephanie,- you are without question one who is the better of listener than of the talkers...
You truly nailed it,- work on asking the right questions will not only give you the tools to sell, but truly is the greatest sign of selflessness!
The key is to be a giver, not a taker, - Keep giving until they can't take anymore!~
Comment by Stephanie Young on August 9, 2011 at 12:54pm Whew! I was starting to have an identity crisis. LOL
When I was a child, I was the question asking machine. Now that I am an adult, I am the question asking machine. Not because I want to be annoying. I really want to understand why. Knowing the why helps me deliver on the expectations. Knowing the why gives me the follow through to see an opportunity to completion. I become a motivated participant when I understand the why and not the "just because".
Comment by Bobby Compton on August 9, 2011 at 12:49pm Thank YOU Superstar - and to clarify - I'm speaking to you Stephanie!~ lol
I really like to use martial arts as an analogy for comparison in sales techniques!
The difference between a white belt and a black belt isn't the move itself, it's only the inches or smallest of difference in technique.
I think there is so much emphasis on training sales people on the right lines to say, and never taught the meaning behind the why of what to say!
The more we listen, the more we learn, the more we can sell!~
The old adage of listen close enough and the customer will tell you how to sell them - Truly brings being a motivational listener to the forefront of selling!~
Thanks for your awesome insight - I'm listening to everything you're saying. lol
Motivational Listener!~ B.C.
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