Loading

Saying "I Love You"...In a Professional Sort of Way!

We have heard many times over, the final mental decision making process is triggered by emotion!  Love is a word today that is overused, misused, and abused, but definitely used in many levels of connotations! 

Many years ago, New York City very effectively and successfully branded themselves with "I Love (heart) NewYork"!  Another example...Everytime I take a suit jacket off its hanger, just back from the dry cleaners, I am reminded that my ABC drycleaner (hearts) their customers!  I look at that and my crispy pressed suit and think..."I love my drycleaners!"  We often read CSI comments, reviews on our web-sites and countless testimonials from our clients which say, "I love my salesperson", "I love MY dealership!" or "I love the folks in the Service Department at XYZ Motors!".  People are more likely to buy from someone they first "like", then learn to respect, and finally trust!  Now even most importantly, they will continue to do business with you in fixed operations, make repeat purchases, and refer friends and family if they "Love" you!  You know I do not mean this is the romantic sense of the word, or how you would love your spouse and children, but I do mean Love in this professional sort of way, in a sense of true commitment, to the point they would feel guilt or betrayal for engaging in a business relationship with one of your competitors!  Now, in order for your clients to grow to LOVE you and your dealership, you must show them the genuine kindness, care, and concern they are looking for and don't be phony about it! 

There are many ways you can treat your customers with that type of consideration.  How do you and the folks at your dealership make your customers fall "in love" with you?  Would love to hear your thoughts and ideas on this!  Happy Valentine's Day Everyone!!!!

Views: 411

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by NANCY SIMMONS on February 14, 2012 at 11:29pm

Wow...Thanks everyone...I just checked in before retiring and saw that it made the board!!!! Thanks and I love you all!!!! (In a professional sort of way)...LOL

Comment by Thomas A. Kelly on February 14, 2012 at 11:20am

Very Nice Nancy!

Comment by Max Zanan on February 14, 2012 at 11:16am

Nicely done, Nancy!  Express the care and concern you have for your clients to them, and they will be forever loyal to you!

Comment by Fran Taylor on October 21, 2011 at 3:36pm
Good post Nancy. I think it is important to let people know you care. I don't go around telling people I love them but give a BIG HUG instead.
Comment by NANCY SIMMONS on October 21, 2011 at 3:21pm
Thanks for the comment Gillon...I posted this blog on February 14th...Thought it was fitting!
Comment by Mr. Natural on September 12, 2011 at 7:26pm

Hey...I gotta' tell you this...It's ALL about the relationship. Nobody buys anything from a person they don't like. 

g~

Blog Posts

Essay Writing Service Online To Complete Your Assignment Fast

Posted by Samuel on August 27, 2016 at 7:51am 0 Comments

Image result for essayagents

At present most of the students looking to hire the experienced writers to complete their paper work and assignment work in the proper manner. It is the ideal way to get free from stress along with this you can earn good grades…

Continue

Find the Perfect Fit

Posted by Paul Potratz on August 26, 2016 at 12:38pm 0 Comments

LinkedIn is making moves to be one of the largest social media platforms for professionals. The shift is growing toward more members who are looking for freelance work and members who are growing into entrepreneurship.…

Continue

Mobile CRM’s Are Key

Posted by Aubrey Hankins on August 26, 2016 at 11:45am 0 Comments

No matter what industry you’re in, mobile accessibility affects the everyday lives of everyone. The world has become mobile accessible from every direction. From…

Continue

64% of Sales Professionals Close Deals With Social Media

Posted by Joseph Little on August 26, 2016 at 11:42am 0 Comments

 

 

Social media marketing is growing every day as a result of increasing consumer activity across social…

Continue

3 Birds Marketing Named to Annual Inc. 5000 Ranking of America’s Fastest-Growing Private Companies for 2nd Year in Row

Posted by Kristen Judd on August 26, 2016 at 11:02am 0 Comments

Chapel Hill-based provider of digital marketing platform, data analysis, and client support services named to 2016 Inc. 5000

Chapel Hill, N.C. – August 26, 2016  – For the second year in a row, 3 Birds Marketing has…

Continue

Preview CarHub.com – A New Way of Online Car Shopping

Posted by John Sternal on August 26, 2016 at 10:09am 0 Comments

Founded by Jesse Toprak, today's most influential automotive analyst, I'd like to give you a sneak preview of CarHub.com, a brand new automotive shopping website launching this fall. There are…

Continue

de sponsor

newsletters

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service