We’ve found over the years that dealerships that struggle don’t just have an online reputation problem – they have a people problem. In fact, low employee engagement and high turnover, typically cost auto dealerships upwards of $500,000 per year and many don’t know where to begin to solve the problem.
Questions to Consider
Ultimately, the ability to hire and retain the high functioning team a business needs to be competitive in 2018, comes down to how these questions are answered:
- Where can I find qualified candidates?
- How can I engage them online?
- Where are they researching me?
- Will they like what they find?
- How do I currently measure my hiring ROI?
Answering these questions will give you a huge leg up in building a dream team for your business that delivers the level of customer service you need to be competitive.
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