Loading

I am a southerner.  I love the southern drawl (and not just because I have one).  Everyone knows we have our own language down here.  However, I've begun to notice a sad trend in our communication skills.  We southerners are not the only guilty ones either.  Anyone who uses poor grammar, excessive slang, inappropriate tone, etc are in danger of giving a bad first impression.  Almost everyone uses email as a form of communication also.  Capitalize!  It isn't a text message!  We give the impression of being uneducated, lazy, or indifferent when we send emails that misuse two, to, and two and they're, their, and there.  It may seem petty but it's a big deal, I promise.  Would you invest your hard earned money with someone who says "um" every other word?  This subject is usually my chosen soapbox (oral and written communication) so I apologize in advance.  This is just a friendly reminder that how we speak says just as much as what we say. 

Views: 57

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Brad Cambridge on January 18, 2012 at 11:09pm

Great point!!   I am very guilty of the  'not capitalizing' thing. (But only on interoffice emails.)  No excuse, just something i need to work on.  I usually end everything in question marks.  Like prompting a deep thought? - see!

Comment by NANCY SIMMONS on January 14, 2012 at 6:08pm

I share in your "pet peave", Adeana.  Actually, it is more than just a "pet peave"; it's catastrophic!  As a comptroller for a GM dealer for over 20 years, I opened all the mail.  Nothing pained me more than receiving a business form letter from a GM executive, utilizing poor grammar and misspelled words!  On one occasion, I circled all the errors with a red pen and sent it back...LOL!

Today, email is prevalent for communication and most correspondence is "sent" without a proofreader reviewing the piece. The "sender" of the email loses credibility in the areas of intelligence and professionalism.  A poorly written email also conveys the message that the "receiver" was not worthy or important enough to warrant a letter written with professionalism.

There are too many resources available to everyone, so there really are NO valid excuses.  One can quickly open up another tab on their browser and type the word in the search bar, or go to one of the dictionary or thesaurus sites, or simply turn their "spell check" on!

Thanks for reminding us all of this very important issue!

Blog Posts

Great Leaders Must Let Go...Sometimes

Posted by Paul Potratz on May 3, 2016 at 3:19pm 0 Comments

The people who work at Potratz have shaped us into the brand awareness and engagement agency that we are today.

Potratz is comprised of multiple companies that all work…

Continue

The Two Things Every Customer Wants From Us

Posted by Michael Hargrove on May 3, 2016 at 10:22am 0 Comments



What is it that each and every customer wants, actually…

Continue

The $4,000 Tap

Posted by John Fuhrman on May 2, 2016 at 2:35pm 0 Comments

The $4,000 Tap

By John Fuhrman – Director of Training, OptionSoft Technologies

 

     There’s an old story that goes something like this.

 

    …

Continue

Why Service Contract Sales in the Service Dept. Fail - Until Now

Posted by John Fuhrman on May 2, 2016 at 7:23am 0 Comments

As many of you know, I've been involved in this industry since cars took leaded gas.  There have been many changes.  Some good, some not so much.  One thing that has seemed to be a constant is selling extended service contracts in your service…

Continue

de sponsor

newsletters

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service