I am a southerner.  I love the southern drawl (and not just because I have one).  Everyone knows we have our own language down here.  However, I've begun to notice a sad trend in our communication skills.  We southerners are not the only guilty ones either.  Anyone who uses poor grammar, excessive slang, inappropriate tone, etc are in danger of giving a bad first impression.  Almost everyone uses email as a form of communication also.  Capitalize!  It isn't a text message!  We give the impression of being uneducated, lazy, or indifferent when we send emails that misuse two, to, and two and they're, their, and there.  It may seem petty but it's a big deal, I promise.  Would you invest your hard earned money with someone who says "um" every other word?  This subject is usually my chosen soapbox (oral and written communication) so I apologize in advance.  This is just a friendly reminder that how we speak says just as much as what we say. 

Views: 57


You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Brad Cambridge on January 18, 2012 at 11:09pm

Great point!!   I am very guilty of the  'not capitalizing' thing. (But only on interoffice emails.)  No excuse, just something i need to work on.  I usually end everything in question marks.  Like prompting a deep thought? - see!

Comment by NANCY SIMMONS on January 14, 2012 at 6:08pm

I share in your "pet peave", Adeana.  Actually, it is more than just a "pet peave"; it's catastrophic!  As a comptroller for a GM dealer for over 20 years, I opened all the mail.  Nothing pained me more than receiving a business form letter from a GM executive, utilizing poor grammar and misspelled words!  On one occasion, I circled all the errors with a red pen and sent it back...LOL!

Today, email is prevalent for communication and most correspondence is "sent" without a proofreader reviewing the piece. The "sender" of the email loses credibility in the areas of intelligence and professionalism.  A poorly written email also conveys the message that the "receiver" was not worthy or important enough to warrant a letter written with professionalism.

There are too many resources available to everyone, so there really are NO valid excuses.  One can quickly open up another tab on their browser and type the word in the search bar, or go to one of the dictionary or thesaurus sites, or simply turn their "spell check" on!

Thanks for reminding us all of this very important issue!

Blog Posts

A Guide to Choosing the Perfect Insurance Partner for Your Company

Posted by Adam Smith on October 27, 2016 at 1:35am 0 Comments

There are a lot of things that one would be required to keep in mind while searching online lists and databases for companies which provide business insurance or commercial insurance. However, it is not an easy job, no matter how much it seems.…


Clarivoy’s Proprietary TV Analytics Solution Wins DrivingSales 2016 Innovation Cup

Posted by Steve White on October 26, 2016 at 11:18pm 0 Comments

Clarivoy’s Proprietary TV Analytics Solution Wins DrivingSales 2016 Innovation Cup


TV Analytics Solution Selected By Auto Dealer Panel as the Most Innovative…


Do emotions play a part in the process?

Posted by Anne Fleming on October 26, 2016 at 4:43pm 0 Comments

Car Buying and Emotions, Part I

Women shop and buy cars for a number of reasons, but regardless of the reason, emotions are involved in every step. The emotional range can start with excitement about the prospects of a new…


Role Play Your Way to Success

Posted by Richard Keeney on October 26, 2016 at 2:31pm 0 Comments

Role-playing with your sales team…


Automotive Marketing: An Overview of Current Marketing Trends, Statistics, and Strategies

Posted by Larisa Bedgood on October 26, 2016 at 10:41am 0 Comments

Automotive Marketing: An Overview of Current Marketing Trends, Statistics, and Strategies…


Reports of Increasing No-Sales at Auctions

Posted by Black Book on October 25, 2016 at 4:14pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…


de sponsor

Get Newsletter

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service