Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney

There are many managers who have given up on the bottom twenty percent of their sales team, and have stopped trying to salvage that person’s employment.

This is especially true for managers with no involvement in the hiring decision.  Those managers often develop a “lost cause” mindset since they claim no accountability for the development and success of that employee, and instead blame others.

The dealer himself took on the challenge of providing them his time and efforts before throwing the towel in. His strategy for those bottom twenty percent:  before they were simply cut loose, the dealer instructed management to “Let me have them first.”  

His mission was to invest more training time and to breathe spirit into those team members, to get them better connected with the opportunities and the rewards of becoming successful in the automotive business.

This is an opportunity to help develop the potential of others, while........

To read the full article, visit our website.   For more leadership tips, please contact us for details. Try the all-new 90-Day Boot Camp Training for sales consultants and service advisors. 

Richard Keeney 

The Mar-Kee Group 

888-300-4629 

251-680-6633 (cell) 

markeegroup.com 

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