Let’s see… We demand the following… Correct?

  1. We expect terrific meet and greet, power handshakes and hugs. Real effort.
  2. We anticipate, fantastic fact finding, customer information, trade, decision makers, all finance understanding.
  3. We believe in tremendous walk-around, complete features and benefits and explained with total enthusiasm…
  4. We appreciate, anticipate, and truly expect long demo-rides, with several closing questions to be answered…. Wow!!! This is our reality.
  5. We now are looking for the close!!! The done deal!!! The celebrated touchdown!!!

I believe we need to treat every deal like we just won the Super Bowl!!! The winning touchdown, with no time left!!!

Why? Everyone gets involved, in the celebration!!!! It is a great feeling for the whole team!! This celebration is contagious!!! Let me catch the celebratory bug!!!

When we all celebrate, we are all involved. Let’s ask the question? If we have total involvement in the deal, does our production go thru the roof? With that in mind, we know everything else follows.

  • Employee Retention
  • Customer Retention
  • Customer Satisfaction

Productivity, creativity and gross profit will all soar!!! Let’s celebrate each sale like; we just won the Super Bowl!! Watch the response from your staff and customers, you will be amazed!!!

Views: 250

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Tony Provost on November 1, 2012 at 2:56pm

DREW- I am glad you enjoyed this blog. WIN BY YOUR OWN PLAN!! is the next blog.

Comment by Drew Spink on October 29, 2012 at 3:56pm

Way to go I took a team of novices that had never ever sold a car and got them to 15 units a piece with this approach to the team you can only win.

Training your cadets and trainees with this kind of ethos will deliver the goods.

Great post.

Comment by Tony Provost on September 11, 2012 at 4:45pm

dE- your vision has been tremendous!! Chris and Mike, I thank you for your support! The energy on this sight, is truly exciting!

Comment by Tony Provost on September 10, 2012 at 12:35pm

travis- thank you for your support.

Comment by Tony Provost on September 6, 2012 at 11:17am

BC- Always great to see your viewpoint. thank you.

Comment by Troy Spring on September 5, 2012 at 6:31pm

I am  Tony.. YW.  Good stuff.

Comment by Tony Provost on September 5, 2012 at 6:28pm

Troy- I can see you smiling from here. thank you.

Comment by Troy Spring on September 5, 2012 at 6:24pm

Love this...

Comment by Tony Provost on September 5, 2012 at 3:50pm

MARSH- Your insight is always appreciated.

Comment by Marsh Buice on September 5, 2012 at 3:37pm
TP glad to see you back brother. Everything matters! Catch your employees doing something right- not wrong; touch your customers early and often, the more human interaction the better they feel. Don't be the Wizard of Oz hiding in the tower cranking out numbers- go meet your customers. The customers feel the love & the sp feel the support. Good post brother.

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Jim Radogna

San Diego, CA, United States

4. Kristopher Hampton

Destin, FL, United States

5. Black Book

Lawrenceville, GA, United States

Training Solutions

Advertising Partner

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service