Does the Sales Staff Feel Celebrated?

Let’s see… We demand the following… Correct?

We expect terrific meet and greet, power handshakes and hugs. Real effort.
We anticipate, fantastic fact finding, customer information, trade, decision makers, all finance understanding.
We believe in tremendous walk-around, complete features and benefits and explained with total enthusiasm…
We appreciate, anticipate, and truly expect long demo-rides, with several closing questions to be answered…. Wow!!! This is our reality.
We now are looking for the close!!! The done deal!!! The celebrated touchdown!!!

I believe we need to treat every deal like we just won the Super Bowl!!! The winning touchdown, with no time left!!!

Why? Everyone gets involved, in the celebration!!!! It is a great feeling for the whole team!! This celebration is contagious!!! Let me catch the celebratory bug!!!

When we all celebrate, we are all involved. Let’s ask the question? If we have total involvement in the deal, does our production go thru the roof? With that in mind, we know everything else follows.

Employee Retention
Customer Retention
Customer Satisfaction

Productivity, creativity and gross profit will all soar!!! Let’s celebrate each sale like; we just won the Super Bowl!! Watch the response from your staff and customers, you will be amazed!!!

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Comment by Tony Provost on November 1, 2012 at 2:56pm: DREW- I am glad you enjoyed this blog. WIN BY YOUR OWN PLAN!! is the next blog.

Comment by Drew Spink on October 29, 2012 at 3:56pm: Way to go I took a team of novices that had never ever sold a car and got them to 15 units a piece with this approach to the team you can only win.

Training your cadets and trainees with this kind of ethos will deliver the goods.

Great post.

Comment by Tony Provost on September 11, 2012 at 4:45pm: dE- your vision has been tremendous!! Chris and Mike, I thank you for your support! The energy on this sight, is truly exciting!

Comment by Tony Provost on September 10, 2012 at 12:35pm: travis- thank you for your support.

Comment by Tony Provost on September 6, 2012 at 11:17am: BC- Always great to see your viewpoint. thank you.

Comment by Bobby Compton on September 6, 2012 at 10:46am: Great points, Tony!

I was fortunate to start in the business where it was a real deal circus atmosphere, customers would ring the bell nice and loud, it would echo throughout the showroom, the entire staff would cheer and clap!

I always made it a point to get my fresh up into the showroom so they could see this crazy action, a buying frenzy.

You are spot on, Celebrate it all.

Love it................................