Loading

Let’s see… We demand the following… Correct?

  1. We expect terrific meet and greet, power handshakes and hugs. Real effort.
  2. We anticipate, fantastic fact finding, customer information, trade, decision makers, all finance understanding.
  3. We believe in tremendous walk-around, complete features and benefits and explained with total enthusiasm…
  4. We appreciate, anticipate, and truly expect long demo-rides, with several closing questions to be answered…. Wow!!! This is our reality.
  5. We now are looking for the close!!! The done deal!!! The celebrated touchdown!!!

I believe we need to treat every deal like we just won the Super Bowl!!! The winning touchdown, with no time left!!!

Why? Everyone gets involved, in the celebration!!!! It is a great feeling for the whole team!! This celebration is contagious!!! Let me catch the celebratory bug!!!

When we all celebrate, we are all involved. Let’s ask the question? If we have total involvement in the deal, does our production go thru the roof? With that in mind, we know everything else follows.

  • Employee Retention
  • Customer Retention
  • Customer Satisfaction

Productivity, creativity and gross profit will all soar!!! Let’s celebrate each sale like; we just won the Super Bowl!! Watch the response from your staff and customers, you will be amazed!!!

Views: 253

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Tony Provost on November 1, 2012 at 2:56pm

DREW- I am glad you enjoyed this blog. WIN BY YOUR OWN PLAN!! is the next blog.

Comment by Drew Spink on October 29, 2012 at 3:56pm

Way to go I took a team of novices that had never ever sold a car and got them to 15 units a piece with this approach to the team you can only win.

Training your cadets and trainees with this kind of ethos will deliver the goods.

Great post.

Comment by Tony Provost on September 11, 2012 at 4:45pm

dE- your vision has been tremendous!! Chris and Mike, I thank you for your support! The energy on this sight, is truly exciting!

Comment by Tony Provost on September 10, 2012 at 12:35pm

travis- thank you for your support.

Comment by Tony Provost on September 6, 2012 at 11:17am

BC- Always great to see your viewpoint. thank you.

Comment by Troy Spring on September 5, 2012 at 6:31pm

I am  Tony.. YW.  Good stuff.

Comment by Tony Provost on September 5, 2012 at 6:28pm

Troy- I can see you smiling from here. thank you.

Comment by Troy Spring on September 5, 2012 at 6:24pm

Love this...

Comment by Tony Provost on September 5, 2012 at 3:50pm

MARSH- Your insight is always appreciated.

Comment by Marsh Buice on September 5, 2012 at 3:37pm
TP glad to see you back brother. Everything matters! Catch your employees doing something right- not wrong; touch your customers early and often, the more human interaction the better they feel. Don't be the Wizard of Oz hiding in the tower cranking out numbers- go meet your customers. The customers feel the love & the sp feel the support. Good post brother.

Blog Posts

Thank You Mr. Vic

Posted by Marsh Buice on May 28, 2015 at 2:17pm 0 Comments

Is Your Dealership Losing Google's Trust?

Posted by Robert Monson on May 28, 2015 at 11:16am 0 Comments

Over the last month, there has been a lot of noise about the lack of transparency between some SEM companies and their automotive clients.

Showroom Logic founder Patrick Bennett provides an insightful look at why it's critical for a dealer…

Continue

6 Dealership Email Fails and How to Prevent Them [Free eBook!]

Posted by Rebecca Kon on May 28, 2015 at 10:11am 0 Comments

Follow-up emails are so crucial to a dealership’s marketing and communication strategy, but valuable and helpful content is recently taking a backseat to speed and convenience.

Over the past few months, we’ve reviewed…

Continue

Service Dilemmas: What Would You Do?

Posted by Richard Holland on May 28, 2015 at 9:23am 0 Comments

Every dealership has seen this customer—the one who demands to be…

Continue

weekly newsletters

dE Sponsor

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service