Many of us in the marketing department have been trying to reach prospects and customers by email since time began.  The problem is that response rates (opening, reading and taking action) are droping like a stone.  On average an email is only opened, even by someone who knows you 8-11% of the time. And response rates are under 2%.  But text messaging (also known as SMS) can get as much as a 75% open rate.

According to a study posted on reuters.com, "sending three or more purposeful text messages after contact has been made with a prospect can increase conversion rates by 328 percent."

Think about all the spam filters and other gotcha's that email has... a cell phone with a text message from an interested party has none of that.

Take a look at Edmunds new offering CarCode great sales app... limited to a chat thing but still very cool.

This month we are releasing our newest auto dealer service TextMeThat

Our new service is designed for the dealer salesperson.  Each logged in user can create templates of links and text that can be set up in a dropdown menu so when they hang up the phone with someone they simply enter the cell phone number of that person and choose one of the templates.

Templates could be:

  • Links to a listing or video
  • Business contact information
  • Prequalification forms
  • Follow up surveys
  • Appointment confirmation and setting
  • Links to reviews and special offer pages

Here is what one of our dealer/customer's of 7 years has to say about the release of our new serivce:

"We feel that the new texting template service from TextMeThat offers our sales team features that will catapult us to the next level in the auto industry. We are able to send out marketing materials and get instant feedback from our customers all from the smart phones our staff carry around with them all day. The system has a built in review function that pushes the positive responses straight to our social media avenues. The possibilities seem endless as to how we can utilize the websites services. Torrey and his team has been great with accommodating us with the ideas we have had.”

Lee Bort, GM Auto Sales and Finance, Amarillo, TX

Take a minute and look at our new offering.  This is completely free for the first 100 dealers and their sales staff who sign up.

Best

Torrey Russell

http://textemethat.com

Views: 32

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service