“Point the Thumb and Not the Finger”
What does all this mean?
Pointing the thumb and not the finger means to accept responsibility for your actions. It's so easy to blame someone else or other circumstances for your failures or lack of results. Take ownership of your own future; write your own book of business! Become that entrepreneur and build your own business within the dealership walls. Become an expert at what some may consider “another person’s job”, learning how to devise a daily strategy plan, creating leads and managing prospects. Learn to make the tools afforded to you work to your advantage, by mastering your CRM system!
No more external excuses; exercise personal accountability! The true professional takes his hand and closes the four fingers leaving only the thumb extended and points it directly at himself. The thumb naturally points that way. Try pointing your thumb at someone else. It's not natural... and very difficult! It’s almost as difficult as pointing your finger at someone else and expecting that to solve the problem. Point the thumb and not the finger, and you will be better off for it.
Video by Nancy Simmons and Joe Brunner of VMS