Comments - From the NCM Institute Blog: When Should You Compare Your KPIs to Best Practice Guidelines? - DealerELITE.net2024-03-29T02:11:41Zhttps://www.dealerelite.net/profiles/comment/feed?attachedTo=5283893%3ABlogPost%3A312977&xn_auth=noGreat comment, Ashley! As I l…tag:www.dealerelite.net,2012-08-06:5283893:Comment:3143662012-08-06T21:50:05.603ZGarry Househttps://www.dealerelite.net/profile/GarryHouse
<p>Great comment, Ashley! As I like to frequently say, "It's all about the numbers," and they must be reported on an accurate and timely basis!</p>
<p>Great comment, Ashley! As I like to frequently say, "It's all about the numbers," and they must be reported on an accurate and timely basis!</p> I agree with William in that…tag:www.dealerelite.net,2012-08-06:5283893:Comment:3143642012-08-06T21:39:22.956ZAshley Poaghttps://www.dealerelite.net/profile/AshleyPoag
<p>I agree with William in that it's important to be able to track progress. Also it's important that when you have a reporting tool that you use it completely and accurately otherwise "Junk in, Junk out"</p>
<p>I agree with William in that it's important to be able to track progress. Also it's important that when you have a reporting tool that you use it completely and accurately otherwise "Junk in, Junk out"</p> I have had issues with gettin…tag:www.dealerelite.net,2012-08-01:5283893:Comment:3131672012-08-01T00:22:47.463ZQuinton Gentryhttps://www.dealerelite.net/profile/QuintonGentry
<p>I have had issues with getting our KPI's to match up to the numbers of others around the country and even my autogroup. Conversion rates for websites and internet based leads have been calculated using varying methods which leaves one with an interpretation barrier for management members. You have reminded me that judging performance against our own baseline numbers will allow me to use my metrics with more confidence! Great article.</p>
<p>I have had issues with getting our KPI's to match up to the numbers of others around the country and even my autogroup. Conversion rates for websites and internet based leads have been calculated using varying methods which leaves one with an interpretation barrier for management members. You have reminded me that judging performance against our own baseline numbers will allow me to use my metrics with more confidence! Great article.</p> You are absolutely correct, W…tag:www.dealerelite.net,2012-07-31:5283893:Comment:3130732012-07-31T19:45:23.780ZGarry Househttps://www.dealerelite.net/profile/GarryHouse
<p>You are absolutely correct, William. Thanks for the clarification!</p>
<p>You are absolutely correct, William. Thanks for the clarification!</p> If both the NCM KPI metrics a…tag:www.dealerelite.net,2012-07-31:5283893:Comment:3131572012-07-31T19:21:52.352ZWilliam Finsilverhttps://www.dealerelite.net/profile/WilliamFinsilver
<p>If both the NCM KPI metrics are consistent and the dealers own KPI metrics are consistent (even if both are flawed, but consistently flawed) you can track "progress" relative to the to movement between the KPI results. The trend is what is important to tracking progress, not the absolute numbers.</p>
<p>If both the NCM KPI metrics are consistent and the dealers own KPI metrics are consistent (even if both are flawed, but consistently flawed) you can track "progress" relative to the to movement between the KPI results. The trend is what is important to tracking progress, not the absolute numbers.</p>