Comments - Strong Leaders Serve - DealerELITE.net2024-03-29T11:35:49Zhttps://www.dealerelite.net/profiles/comment/feed?attachedTo=5283893%3ABlogPost%3A427036&xn_auth=noBrilliant!
This is my core be…tag:www.dealerelite.net,2014-08-11:5283893:Comment:4293892014-08-11T21:05:31.236ZScott Wilsonhttps://www.dealerelite.net/profile/ScottWilson
Brilliant!<br />
This is my core belief and who I am. Thank you for putting it into words.
Brilliant!<br />
This is my core belief and who I am. Thank you for putting it into words. Loved this! Excellent article…tag:www.dealerelite.net,2014-07-18:5283893:Comment:4276142014-07-18T21:18:55.227ZJoelle Felice Paigehttps://www.dealerelite.net/profile/JoelleFelicePaige
<p>Loved this! Excellent articles! Wish more Managers had this much insight into "the little things"!</p>
<p>Loved this! Excellent articles! Wish more Managers had this much insight into "the little things"!</p> Brian......it did!tag:www.dealerelite.net,2014-07-18:5283893:Comment:4277212014-07-18T19:39:35.434ZEd Allenhttps://www.dealerelite.net/profile/EdAllen
<p>Brian......it did!</p>
<p>Brian......it did!</p> Hey Ed, You and Danny both se…tag:www.dealerelite.net,2014-07-18:5283893:Comment:4276132014-07-18T19:07:43.404ZBrian Benningtonhttps://www.dealerelite.net/profile/BrianBennington
<p>Hey Ed, You and Danny both set yourselves on a higher plain because of your understanding that good management demands much more giving than taking. However, I hope that sign in your office had the word "responsibility" spelled correctly.... </p>
<p>Hey Ed, You and Danny both set yourselves on a higher plain because of your understanding that good management demands much more giving than taking. However, I hope that sign in your office had the word "responsibility" spelled correctly.... </p> Danny...Excellent points!!! W…tag:www.dealerelite.net,2014-07-18:5283893:Comment:4275142014-07-18T18:00:01.479ZEd Allenhttps://www.dealerelite.net/profile/EdAllen
<p>Danny...Excellent points!!! When I was in management I had a sign in my office...."Rank does not provide privilege...but rather it requires responsability".</p>
<p>Danny...Excellent points!!! When I was in management I had a sign in my office...."Rank does not provide privilege...but rather it requires responsability".</p> Well, Danny "The Nose" is bac…tag:www.dealerelite.net,2014-07-15:5283893:Comment:4273422014-07-15T02:50:13.556ZBrian Benningtonhttps://www.dealerelite.net/profile/BrianBennington
<p>Well, Danny "The Nose" is back! And, don't worry, you are "my Danny." Initially, I hesitated reading this post as I'm not a big banana lover, but because it was you, I forged ahead and did it anyway. Between you and Marsh Buice, a GSM and DE/ADM member in Lake Charles, Louisiana, you've both got me stumped as to why you southern boys are so much more "sensitive" than the management I'm familiar with here out west. Your generosity and graciousness are mighty refreshing, but to know it's…</p>
<p>Well, Danny "The Nose" is back! And, don't worry, you are "my Danny." Initially, I hesitated reading this post as I'm not a big banana lover, but because it was you, I forged ahead and did it anyway. Between you and Marsh Buice, a GSM and DE/ADM member in Lake Charles, Louisiana, you've both got me stumped as to why you southern boys are so much more "sensitive" than the management I'm familiar with here out west. Your generosity and graciousness are mighty refreshing, but to know it's truly sincere, I'd have to talk to a couple of your reps and I'd also have to know how you got your job. Don't get me wrong, as I know and have worked with managers in SoCal that are cut from the same cloth as you, but they're a minority.</p>
<p>You should definitely preface your bullet points "Small things you can do...." with the words, "In a perfect world...." The "cooking brats for the crew" is easy, but the rest, especially "asking for forgiveness" and "sharing the money" is a reach. As I was already a well-seasoned sales person long before I sold my first car, which was a real "lark" compared to what I "cut my chops" selling previously, I learned quickly that nearly all vehicle sales peoples' experience was, unfortunately, limited to vehicles sales. And in SoCal, the land of never ending new customers walking through the door, the concept of ongoing follow-up was vaguely understood, if understood at all. </p>
<p>By the time I interviewed for my last sales position, I not only had become nearly impossible not to hire (primarily because I'd share a couple the 40+ testimonial binder "sales tools" I'd collected from my customers proclaiming I was "the best car salesman they'd ever met"), I had developed a two-page questionnaire to cover nearly everything you really want answers to before you'd ever go to work for a dealership. And, for those managers whose insecurity I could sense, I assured them I'd never want a management job, which was 100% correct. </p>
<p>Personally, I'd never be presumptuous enough to suggest how managers can improve their behavior (I'll leave that to Marsh and you), but I would give some advice to sales reps that Robert De Niro proclaimed in his movie "Heat." The first time anything looks like it's "going south" (with management), be ready to leave and not look back within 30 seconds. But, to be able to do it successfully and not hurt your income too much, you best have a better relationship with your customers than the dealership does. Really, it's just another advantage of consistent, well thought-out personal follow-up. Of note, it's the same kind of follow-up I've been producing for the reps and management of a small group of client dealerships for over 20 years. (As to your generosity, it reminds me of the difference between northern girls and southern girls. A northern girl says "you can" while a southern girl says "Y'all can." I apologize ahead of time to anyone offended by a "sick old man's humor," and to show the sincerity of my regret for this really terrible joke, I probably cut off one of my fingers. I'd do a toe instead, but I don't have any left!) </p>