We all know it's impossible to make every customer happy. There are often confusions in the automotive industry that…Blog Any Customer Complaint Can Go Viral 7 Likes
Participating dealers can now use iMR matching funds for customer journey service marketing programs; Service CSI and notification programs eligible for iMR Parts dollars…Blog DMEautomotive Gains ‘Plus Ups’ Certification 1 Like Help wanted? Service manager needed. Last one quit over pay. Candidate must have proven record of poor CSI and lack leadership ability. Poor selling skills a must.