Check out Craig "Active Listening"
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Comment by Bobby Compton on December 31, 2012 at 1:30pm I love this team AutoMax.
No matter how well you can say it, until you know the root cause - "only" until then will you instinctively know the right words to say. Don't just hear, listen with motivation, seek out the why of what, - you'll figure out the how to do! Motivational Listener B.C. - Happy New Year 2012-2013
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