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Comment by Ashley Poag on August 28, 2012 at 6:13pm Great insight! In order to do this effectively you have to be really attentive to your customers, anticipating their thought, actions and emotions.
Comment by DealerELITE on August 27, 2012 at 3:42pm David Thank you for sharing this video
Comment by Bobby Compton on August 24, 2012 at 11:44pm Outstanding video, Sir.
I agree 100% with you on your first series in respect to not utilizing the sold line as a trial close! As well as I like your approach and efforts to lower the defenses of a client, great stuff.
Always appreciate a different point of view and the superb insight that you share!
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