Loading

Rating:
  • Currently 5/5 stars.

Views: 930

Favorite of 10 people

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by steven chessin on April 13, 2015 at 7:47pm

In NY we call them "mopes".In LA such a person is a "buzz kill".

So ... you are saying that a buzz kill is a biz kill.  

Comment by John Weltz on September 26, 2011 at 10:32am
GREAT video and true! Love the video.
Comment by Marek B. Helstrom on June 30, 2011 at 6:40pm
Or, as it has been said, "It's your attitude not your aptitude that determines your altitude."
Comment by Mr. Natural on June 28, 2011 at 2:10am

People sometimes ask me what I do. I usually tell them something like this: "I am a hand holder. I hold the hand of car deals from the time the customer comes in the door, until they leave with their new car." Then they may ask: Why? So then I say this: "Because even though I work in a culture that is designed to support the sale of cars at all levels, it's not just the customer that wants to trip the sale up, it's also the other members of the sales and F&I department who I think secretly wish for many deals to fail. It seems that these other people who get involved do not carry the same level of surety that I do about the integrity of a deal. Their superior knowledge of how things work will try to supersede the delivery of a car. These people know better than I, and it's more important for them to be right, than for the deal to fly..... It's what you were talking about.

 

Did you ever have a employee in your store tell a customer that they couldn't qualify for financing, or that "we just cant help you." Then two weeks later you are coming out of the grocery store, and there's that same customer in a new car...It goes like this: "Where did you get that nice new car?"    "Oh, well after we left your store we went to Bozo motors, and he told us that my child support could be counted as income."   "Child support...you never said!"    "Nobody at your store ever asked, and you know how I was so worried about the insurance? Your man told us that if we couldn't afford the insurance, we certainly couldn't afford a car like this one...He seemed so satisfied when he told us that.  The salesperson at the other store called his friend the insurance man at home about 8:PM, and saved us $24.00 a month"

 

Ever been there? There's a demon waiting at every turn. And you know what it's all about????? ATTITUDE   It's not what we think we are....It's What we think...We are.

 

Once I have a deal within my sphere, I do not let others neg it out. If I don't get the answer I want from one of my peers, I go to another one until they get worn out, and say heck with it, and start doing the contract.

 

Moral...Never let anyone ever tell you what is a deal and what is not. NEVER!  It is by will alone that we drive our destiny, our fortune, our success. I am the Internet Director, and no matter if others like it or not, when it comes to my deals...I AM THE DECIDER!!! Always have been, always will be.

 

g~

Comment by DealerELITE on September 22, 2010 at 7:57pm
Dave dE wants more Dave Anderson Video's
More Unteachables
Comment by Richard Wilson on September 22, 2010 at 5:59pm
Dave,
Loved your video, please do more!!!!!!!!
Comment by Bill Forbes on August 29, 2010 at 2:00pm
Concise, informative, well-presented!
Comment by CJ Romig on August 26, 2010 at 6:34pm
As usual...DEAD ON !! Keep up the great presentations !! Can't wait to get into one of your classes again....cj
Comment by Bert Martin on August 25, 2010 at 10:35am
You can teach skills and knowledge but you can't teach talent, drive, attitude, character or energy. You can't put in what was left out…you can only draw out what was left in.

- Dave Anderson, Learn to Lead, Inc.
Remember attitude is always a product of the environment (culture)....
Waiting for part deaux....
Thanks
Comment by aaron kominsky on August 22, 2010 at 10:21am
what an outstanding video great job Positive people create positive energy !

Blog Posts

Dealership Arranged Leases: Is the Lessor Liable for the Lessee’s Negligent Operation of the Vehicle?

Posted by Greg Johnson on August 2, 2015 at 7:30pm 0 Comments

A dealership leases a vehicle to a customer under a 48 month lease…

Continue

Take These Steps to Guarantee You're All on the Same Page

Posted by Paul Potratz on July 31, 2015 at 12:15pm 0 Comments

You spend a lot of time in meetings and discussing your strategies. On this week's Hard Facts, Samantha teaches you how to make sure everyone works together to reach your goals and ensure everyone is…

Continue

Leverage Your Biggest Brand Advocates to Increase Sales

Posted by Paul Moran on July 31, 2015 at 9:41am 0 Comments

In today’s fast-paced world, it’s hard for businesses to cut through…

Continue

Is Your Dealership In Conflict?

Posted by Alan Ram on July 30, 2015 at 4:49pm 0 Comments

Here’s the problem at many dealerships: In our…

Continue

Joey Little and Jennifer Briggs Talking Lead Generation Strategy on Location at Feldman Automotive

Posted by Joseph Little on July 30, 2015 at 11:53am 0 Comments

@SocialLittleMan with @NextLevelBriggs Talking Lead Generation Strategty on location at Feldman Automotive…

Continue

ACCESS TO YOUR DMS

Posted by James A. Ziegler on July 30, 2015 at 9:24am 1 Comment

ACCESS TO YOUR DMS

It’s No Huge Secret that I Dislike Vendors Having Access to a Dealership’s DMS Computers. The majority of Companies Rooting Around in the Dealers DMS are Stealing Your Customer Data, Transaction Data, and even Financial…

Continue

weekly newsletters

dE Sponsor

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service