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Featured Blogs

Mainstream Pickup Values and SUVs Stable

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

This week’s Market Insights Report…

Why Video Titles are so Important

Videos are essential for effective marketing and will continue to rise in importance in the future. They are engaging, and consumers would rather watch a video than click through a bunch of photos. I've talked plenty of times about the different types of videos. But for this blog, let’s get off VDPs for the moment. Some of the video content I recommend for…

Auto/Mate Integrates DMS with DDI Technology's Vehicle Title and Registration Solutions

Albany, N.Y. – June 18, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with DDI Technology, an established provider of vehicle title and registration services for auto dealerships. Auto/Mate's DMS customers can now use DDI Technology's solutions to improve workflow, reduce fraud and errors, eliminate paper storage and keep data secure.

 

"The vehicle title and registration…

Featured Discussion

Effective Tips to Keep Employees Engaged and Happy in Dealership

Employee engagement means a lot in car dealership business. Engaged employees can make your business and disengaged employees can't only decrease the sales but can also lead customers' dissatisfaction and efficiency in organizational tasks. In this forum posts, I am going to tell you some effective tips to keep your employees engaged. 

  • First of all, as a boss of a car dealership business, you must need to understand the significance of employee engagement. You can read quality…

How Do You Define Management Competency?

Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide these yet-unproven (to us) managers with feedback on their work results and to ensure that they are receiving the tools and support to become high achievers. So I always ask my potential client-dealers to describe their method of evaluating the overall competence of the…

Are You Looking at This the Right Way?

When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class, “Why do you think we spend so much time talking about the Service Department? It’s because, at a 75% gross profit margin on labor sales, this department offers, by far, the greatest incentive to increase sales. That was then, and many dealership owners and managers looked at service gross potential that way.

These days, however, I’m coaching my…

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Blog Posts

How to Play a Poor Hand Well w/ Thomas Bryant

Posted by Dave Anderson on June 11, 2019 at 11:02am 0 Comments

We can all get dealt a poor hand from time to time, but how you respond and choose to play it will either elevate you or devastate you. In this episode, Dave is joined by NBA center Thomas Bryant of the Washington Wizards, who describes his…

Continue

Presenting Maintenance is Not a Choice, it’s a Responsibility!

Posted by Sally Whitesell on May 31, 2019 at 12:02pm 1 Comment

-by Kristopher Hampton for AutoSuccess Magazine

How would…

Continue

Tough It Out

Posted by Dave Anderson on May 29, 2019 at 10:53am 0 Comments

Game changers know that unconditional performance is essential for becoming unstoppable. They don't just give it their all and bring the 8 key traits only when all is fine at home, or when they feel 100%, or when they've had a good night's sleep.…

Continue

Be the Coach Your People Deserve

Posted by Dave Anderson on May 17, 2019 at 4:00pm 0 Comments



Ken Blanchard called feedback the “breakfast of champions,” and rightfully so, because we all need feedback in order to grow and develop to our fullest potential. When done properly, coaching those on your team and giving them quality…

Continue

Five Keys to Achieving Goals

Posted by Dave Anderson on April 30, 2019 at 11:53am 0 Comments

There's a lot of information available today on goal setting, but an important and often overlooked component is alignment. There are certain things in your life that have to align with your goals, and if they don't, you'll fall short of reaching…

Continue

Leading with Level One Accountability

Posted by Dave Anderson on April 19, 2019 at 12:09pm 0 Comments

There are four levels of accountability in any organization, and within the departments of that organization. And while each department, and the organization itself, is normally a blend of all four levels depending on the time of the…

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How are Women’s Brains Wired?

Posted by Anne Fleming on April 3, 2019 at 4:00pm 0 Comments

What Customers are Thinking in YOUR Dealership…

Continue

Chris Saraceno on the Get Ya Some Radio Show discussing the Theory of 5

Posted by Terry Lancaster on March 31, 2019 at 1:00am 0 Comments

"The auto industry can be such a great business," says Chris Saraceno. "But it also can be…

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Write Service Podcast: Episode 62- Steps to Making Your Day Productive

Posted by Jeff Cowan on March 28, 2019 at 12:00pm 0 Comments

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership.…

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How to Avoid Survey Backfire

Posted by Sally Whitesell on March 22, 2019 at 4:30pm 3 Comments

-by Sally Whitesell for AutoSuccess magazine

Customer satisfaction surveys have trained us as…

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Welcome to DealerElite.net

Forum

Nice Bike!

Started by MANNY LUNA in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Reynalda Lor Jun 10. 1 Reply

F3 Adrenaline from TriRod Motorcyclesby Paul Crowe - "The Kneeslider" on 12/6/2007in Motorcycle…Continue

Tags: Bike!, Nice

KeepTruckin ELD Vs. Omnitracs ELD

Started by Reynalda Lor in Ask an AUTOMOTIVE PROFESSIONAL May 24. 0 Replies

Greetings!We recently purchased 2 trucks for commercial transportation purpose an now, looking for tracking devices for them. We have installed an anti-left device and currently looking for a right ELD for them. However, we are confused between…Continue

Tags: trucks, device, logging, electronic, eld

G2 Vs. Dupli-Color Caliper Paint Kit?

Started by Reynalda Lor in Dealer Forum Jun 2. 0 Replies

Greetings!Recently, we bought near about 15 medium sized vehicles from a dealers-only auction. Though these are in good condition but we decided to detail it. We have contracted with a car service station about interior and exterior detailing but we…Continue

Tags: cars, paint, caliper

Need Suggestion

Started by Reynalda Lor in Used Car Forum May 27. 0 Replies

Greetings!Recently we bought a bunch of pre-owned vehicles from a car auction. We are doing complete interior and interior detailing of these vehicles. They are almost in good condition, but few of them have cat urine smell. We have washed the rugs…Continue

Tags: pre-owned, remover, odor, car

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tim Pendergast Jul 19, 2018. 89 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue

Tags: for, auto, retailing, environments, work

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Ben Misra May 6, 2014. 77 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

CRM advice needed, Small VW Dealership in Northwestern Pa

Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies

   I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to…Continue

Tags: Internet, Manager, Leads, Business, Development

Autotrader, Cars.com, what is your favorite 3rd party lead provider?

Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies

We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be…Continue

Tags: Dealix, Carsdirect, Cars.com, KBB, Zag

 
 
 

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How to Play a Poor Hand Well w/ Thomas Bryant

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DigniFi

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