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DTSTART:19700308T020000
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UID:5283893:Event:426519
DTSTAMP:20260428T163942Z
SUMMARY:How Appointments and Reservations are Killing Your Service Bus
 iness
DESCRIPTION:At every workshop Jeff presents, one of the biggest concer
 ns that Service Advisors voice, is the one regarding Appointments and 
 Reservations. Every day, your Service Advisors waste approximately fou
 r minutes arguing with each of your service customers over what the wo
 rds Appointment and Reservation mean.  This misunderstanding reinfor
 ces the myth that Automotive Dealership Service Departments do not del
 iver what they promise, which severely affects your customer retention
 , your survey scores, and your sales. In this free 30 minute webinar, 
 Jeff will show you how to end this situation immediately, with some ve
 ry easy to install, free techniques. These techniques Jeff will show y
 ou are applicable to every employee in the Business Development Center
 , Service Advisors, Service Mangers, Appointment Coordinators, Fixed O
 perations Directors, and simply anyone who would ever be talking to yo
 ur customers about Service Appointments or Reservations. Thursday, Jul
 y 10, 2014 8:00am - 8:30am Pacific Time | 11:00am – 11:30am Eastern 
 Time\n\nFor more information visit https://www.dealerelite.net/events/
 how-appointments-and-reservations-are-killing-your-service
DTSTART;TZID=America/New_York:20140710T080000
DTEND;TZID=America/New_York:20140710T083000
CATEGORIES:free, webinar
LOCATION:https://www4.gotomeeting.com/register/651726343
WEBSITE:
URL:
CONTACT:
ORGANIZER;CN="Jeff Cowan":https://www.dealerelite.net/profile/PROTALK
ATTACH;FMTTYPE="image/jpeg":
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=ACCEPTED;RSVP=TRUE;CN="Jeff Cow
 an":https://www.dealerelite.net/profile/PROTALK
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