All Discussions Tagged 'Call' (2)
| Discussions | Replies | Latest Activity |
|---|---|---|
 Call Center Best Practices QuestionsPrepping for a presentation on Call Center best practices and found a few questions that there are varied performance metrics measured...ho… Started by Chip King |
2 |
Sep 1, 2012 Reply by Chip King |
To BDC or Not to BDC?The Call Center/BDC/RMC focus in automotive seems to move in cycles...most recently a bit on the up swing. Data shows that Call Centers are… Started by Chip King |
0 | Jan 3, 2011 |
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