Share a nugget of information that will help the dE community. Please keep it to 2 sentences. Short and sweet

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Very well said Mr. Keeney! I knew there was a reason why I have such a high level of respect for you!

Richard Keeney said:

A wise man taught me long ago to do one more thing before pulling the trigger and letting an employee go. I was to look in the miror and ask this question..."Have I done everything possible to give this person the best chance to succeed. If the answer was "no" then I needed to go back and do just that, if the answer was "yes" then no hesitation and move on for everyones sake!" We see so many cases of turnover where we get new faces without fixing the internal issues, such as too little training, structure and accountability for both managers and salespeople (and other employees as well).



Avoid hiring under pressure. Recruiting salespeople is a constant activity in your dealership. Prospecting is an equal task for management (salespersons) and salesforce (customers).


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