We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores. Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.
1. Planning & Strategy
Never looks beyond today and suggests that we have to get through today first
Training is based upon "well, when i was in sales this is what i did" not seeking out the strengths and weaknesses of indivuals to help develop and support their growth and the growth of the business.
3. Re-active not proactive
Waits till he is in the s... till he decides to take a panic approach
4. Measureing output not input
Instead of measuring daily opportunities and making the most of them he looks only at the outcome. when busines is good he will get away with it, when it is bad he is afraid to count the value of lost business as he may have to change his way of working and maybe inform his boss of the level of missed opportunity. If you dont measure it your boss wont know !!!
When the owner holds an emergency meeting to announce that no dealer trades are to be done without first obtaining a copy of their invoice & MSO so the floor plan can cover the check - Been there! Done that!