by Anthony Greenhalgh, Rapid Recon
The old argument the dealership has been using for years – “add more people”-- does little more than provide temporary fixes and a ton of personnel expense.
When I was in your role, I had to make my techs better, but I was already heavily engaged in ongoing training, so what more could I do to help them improve?
The answer: I needed (and you do, too) to r…
You can share this blog post in two ways…
Share this link:
Send it with your computer's email program: Email this