Share 'Get Your Customers in the Door with a Service BDC'
-By Sally Whitesell For AutoSuccess Magazine
Your phone is ringing. It’s your most important customer calling.
Your dealership has spent a lot of money to get the phones to ring. Every poorly handled call is a lost opportunity that you can’t afford. When service advisors – who are already working at a frenetic pace – answer the phone, they often sound abrupt and rushed. This is understandable, a…
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