Andy Church
  • Male
  • Fort Pierce, FL
  • United States
  • ase americas
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Andy Church posted a video

Profit By Action Quick Tip: Service Up Sell Opportunity Calls

Are you making the most of your Service Sales Opportunities? Do you set your Service Advisors targets for when they should be contacting customers? If not, i...
May 31, 2019
Andy Church posted videos
May 24, 2019
Andy Church posted a video

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls

There's nothing worse than selling a car and having to call that customer right away for an open recall. Andy Church shares why in this video blog.
May 17, 2019
Andy Church posted a video

Profit By Action Quick Tip: Use a Welcome Sign!

Greg Ternoway discusses the benefits and effective use of a welcome sign to welcome sales customers who have an appointment at your Dealership.
May 10, 2019
Andy Church posted a video

Profit By Action Quick Tip: Prospecting Maximizing Referrals

The first step of any sales process is PROSPECTING. This QuickTip will help you improve your approach to obtaining referrals from existing customers.
May 3, 2019
Andy Church posted a video

Profit By Action Quick Tip: Needs Assessment

Andy Church shares the importance of a needs assessment and offers some advice on how best to conduct one in this Profit By Action Quick Tip. Email andyc@ase...
Apr 26, 2019
Andy Church posted a video

Profit By Action Quick Tip: Prospecting

Sales people are not order takers. It is your responsibility to understand that your sales process starts with PROSPECTING, not the meet and greet. This Prof...
Apr 19, 2019
Andy Church posted a video

Profit By Action Quick Tip: Google Research on After Sales Searches

Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip, Andy Church discusses the latest research from Google reg...
Apr 12, 2019

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Andy Church's Videos

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Andy Church's Blog

How Failing to Train Service Advisors Affects Profitability

Posted on January 18, 2019 at 10:06am 0 Comments

All too often, dealers are hesitant to make an investment in training new and Preowned salespeople because turnover in the sales department can be as high as 70 percent according to NADA. Service, however, has always been most dealership’s foundation for profitability. That’s where the phrase “service absorption” comes from.


For the most part,…


One Factor that Impacts Dealership Profitability

Posted on January 4, 2019 at 10:30am 0 Comments

The word “transparency” gets floated around the automotive industry quite often – especially in the last few years. The days of “the invoice is locked in a safe at the corporate office” are gone and consumers have all of the access to data that they need. Yet some Dealerships are still trying to play the game.


I understand that dealerships need…


Who Need Sales Training? Bah Humbug.

Posted on December 13, 2018 at 10:08am 0 Comments

Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, however, are one-shot wonders in the sense that they come in, perform their training, get your staff pumped up and leave. What happens then? Chances are the lessons or knowledge that they may have learned…


To Succeed, You Must Make Every Minute Count

Posted on November 9, 2018 at 10:15am 0 Comments

It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expert” physician. Ask yourself this question: How much time do I need to invest in myself to master a particular skill?…


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