Andy Church
  • Male
  • Fort Pierce, FL
  • United States
  • ase americas
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Latest Activity

Andy Church posted a video

Profit By Action Quick Tip: Service Up Sell Opportunity Calls

Are you making the most of your Service Sales Opportunities? Do you set your Service Advisors targets for when they should be contacting customers? If not, i...
May 31
Andy Church posted videos
May 24
Andy Church posted a video

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls

There's nothing worse than selling a car and having to call that customer right away for an open recall. Andy Church shares why in this video blog.
May 17
Andy Church posted a video

Profit By Action Quick Tip: Use a Welcome Sign!

Greg Ternoway discusses the benefits and effective use of a welcome sign to welcome sales customers who have an appointment at your Dealership.
May 10
Andy Church posted a video

Profit By Action Quick Tip: Prospecting Maximizing Referrals

The first step of any sales process is PROSPECTING. This QuickTip will help you improve your approach to obtaining referrals from existing customers.
May 3
Andy Church posted a video

Profit By Action Quick Tip: Needs Assessment

Andy Church shares the importance of a needs assessment and offers some advice on how best to conduct one in this Profit By Action Quick Tip. Email andyc@ase...
Apr 26
Andy Church posted a video

Profit By Action Quick Tip: Prospecting

Sales people are not order takers. It is your responsibility to understand that your sales process starts with PROSPECTING, not the meet and greet. This Prof...
Apr 19
Andy Church posted a video

Profit By Action Quick Tip: Google Research on After Sales Searches

Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip, Andy Church discusses the latest research from Google reg...
Apr 12
Andy Church posted a video

Profit By Action Quick Tip: Prospects Not Ups

In this Quick Tip, Andy Church shares why dealerships should stop including "ups" in their vocabulary.
Apr 5
Andy Church posted a video

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls

Andy Church shares why keeping up with warranties and recalls can increase profitability in this Quick Tip.
Mar 22
Andy Church posted a video

Profit By Action Quick Tip: Effective Labor Rate

Profit By Action Quick Tip on Effective Labor Rates (ELR) with Andy Church.
Mar 15
Andy Church posted a video

Profit By Action Quick Tip: Extent of the Service Opportunities for Franchise Dealers

Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, Andy Church asks what are you doing to increase your servic...
Mar 8
Andy Church posted a video

Profit By Action Quick Tip: Candidate Homework

In this Quick Tip, Andy Church shares a tip on an element that dealerships should include in their hiring process to improve productivity.
Feb 21
Andy Church posted a video

Profit By Action Quick Tip: Pay Plans

Andy Church shares tips on how dealerships can create pay plans that retain employees while also securing dealership profitability in this Quick Tip.
Feb 6
Andy Church posted a video

Profit By Action Quick Tip: Expense Management

Andy Church shares a Quick Tip on understanding total Dealership Expense Management.
Feb 1
Andy Church posted a blog post

How Failing to Train Service Advisors Affects Profitability

All too often, dealers are hesitant to make an investment in training new and Preowned salespeople because turnover in the sales department can be as high as 70 percent according to NADA. Service, however, has always been most dealership’s foundation for profitability. That’s where the phrase “service absorption” comes from. For the most part, dealership service…See More
Jan 18

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Which best describes you?
Trainer
What company do you work for (or own)?
ase americas
What is your current position within your organization?
CEO
What is your company website?
http://www.profitbyaction.com
What is your Facebook page/URL?
http://https://www.facebook.com/churchandy/
What is your LinkedIn page/URL?
http://https://www.linkedin.com/in/andychurch-ase/
How did you specifically hear about DealerELITE? If referred, who?
email invite
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Andy Church's Videos

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Andy Church's Blog

How Failing to Train Service Advisors Affects Profitability

Posted on January 18, 2019 at 10:06am 0 Comments

All too often, dealers are hesitant to make an investment in training new and Preowned salespeople because turnover in the sales department can be as high as 70 percent according to NADA. Service, however, has always been most dealership’s foundation for profitability. That’s where the phrase “service absorption” comes from.

 

For the most part,…

Continue

One Factor that Impacts Dealership Profitability

Posted on January 4, 2019 at 10:30am 0 Comments

The word “transparency” gets floated around the automotive industry quite often – especially in the last few years. The days of “the invoice is locked in a safe at the corporate office” are gone and consumers have all of the access to data that they need. Yet some Dealerships are still trying to play the game.

 

I understand that dealerships need…

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Who Need Sales Training? Bah Humbug.

Posted on December 13, 2018 at 10:08am 0 Comments

Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, however, are one-shot wonders in the sense that they come in, perform their training, get your staff pumped up and leave. What happens then? Chances are the lessons or knowledge that they may have learned…

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To Succeed, You Must Make Every Minute Count

Posted on November 9, 2018 at 10:15am 0 Comments

It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expert” physician. Ask yourself this question: How much time do I need to invest in myself to master a particular skill?…

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