Jon Lamb
  • Miami, FL
  • United States
  • Visible Customer
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Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Visible Customer
What is your current position within your organization?
President
What is your company website?
http://www.visiblecustomer.com
What is your Facebook page/URL?
http://https://www.facebook.com/VisibleCustomer
How did you specifically hear about DealerELITE? If referred, who?
JD Rucker
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I will bring a unique perspective that combines a dealer's and a vendor's understanding of the automotive industry.

Jon Lamb's Blog

How to Defend Against the Conquest

Posted on August 31, 2014 at 5:46pm 0 Comments

It's as cliche as it comes. The best defense is a good offense. The best offense is a good defense. We've heard it a dozen times in different contexts, not the least of which are sporting events like football. As strange as it may seem, the saying has its most profound meaning when it pertains to car dealers.

Everyone in the car business love to get conquest…

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You Shouldn't Buy Your Suits at Walmart

Posted on August 24, 2014 at 4:25pm 0 Comments

There's nothing wrong with shopping at the local supercenter. The convenience of getting toilet paper, bananas, a video camera, and a package of socks for the kids all in the same place saves time and often saves money as well. However, there are lines that shouldn't be crossed. If you're looking for something as important as a suit, you probably want to go to a place…

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A True Customer is Yours Across the Board

Posted on August 22, 2014 at 4:42am 0 Comments

We are creatures of habit. Unfortunately, the habits of the general population has changed over the last decade to create a separation between where they buy cars and where they have them serviced.

What's more unfortunate is that dealers have really started pushing in the same direction. They have service customers and they have sales customers. They divide them…

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Why You Need Your Customers to be Engaged with You

Posted on August 15, 2014 at 5:08am 0 Comments

I know. It's a buzzword. It's impossible to keep track of number of times experts in the car business have used the word "engagement" when describing how to get more customers. Engage on social. Engage on search. Engage on YouTube. Engage on your website. It's a mess but it's still important to be engaged with potential customers.

On the other hand, it's even…

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