Steve Hall
  • Overland Park, KS
  • United States
  • NCM & Associates
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Steve Hall's Page

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
NCM & Associates
What is your current position within your organization?
Instructor
What is your company website?
http://ncm20.com
What is your LinkedIn page/URL?
http://www.linkedin.com/pub/steve-hall/54/227/10/
How did you specifically hear about DealerELITE? If referred, who?
Garry House
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Great insite into the dealership working environment. I am willing to share high quality thoughts and ideas.

Steve Hall's Blog

Two Quick Tips for Service Managers

Posted on May 14, 2015 at 10:30am 0 Comments

Auto Mechanic

It seems these days everyone is pressed for time and running a million different directions. Because of this, your team can feel disconnected and often times alone in their jobs. They don’t get quality time with their supervisor and never get to really hear what is going on in the department or business. They have questions like, “are we doing well or not,” and “am I doing my job to your satisfaction, “or ”am I about to be the next ex-employee?” Most of the time employees…

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Customer Retention in the Service Department (Part Two)

Posted on October 9, 2014 at 10:56am 0 Comments

This is the second installment in a two-part series by Steve Hall. To read Part One, click here

Service Advisor 2

This is the second installment in a …

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Customer Retention in the Service Department (Part One)

Posted on October 2, 2014 at 10:25am 0 Comments

This article was originally published on the NCM Institute's Up to Speed blog

service

Is YOUR service department’s overall gross profit growing year-over-year? The automotive industry as a whole has been in a growth mode for the last five years.  Unfortunately, too often we want to continue to look back and blame…

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At 11:59am on January 16, 2016, Elizabeth Leveques said…

My name is Elizabeth leveques. Am from paris france . I like your profile, and will love to know more about you and your family, so that we will start communicating. You can contact me through my email, because i just registered in this site newly and i don't think that i will be logging in here always, but i do check my mailbox always.here is my email(elizabethleveques@hotmail.com) I will be waiting to hear from you soon. Take care.

 
 
 

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