January 2017 Blog Posts (97)

Selling Great Used Cars

I have visited new car dealerships throughout the United States and consider it a privilege to see the different ways that they operate. It is interesting to observe opportunities for improvement financially and with customer care. The most successful car dealerships understand the value of integrity in building their local brand.

 

Other dealerships might…

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Added by Rob Gehring on January 26, 2017 at 11:00am — No Comments

Your website’s domain name may be killing your online presence

When the…

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Added by James Helliwell on January 26, 2017 at 10:20am — No Comments

Reviver, Creator of World’s First Digital License Plate, Secures Series A Funding

Round Co-Led by WRV and ACK Group; BOD to include John W. Thompson, chairman of Microsoft, and Nicholas Brathwaite, Managing Partner of WRV

 

San Francisco, CA - January 26, 2017 – Reviver, creator of the rPlate, the world’s first digital license plate, has secured $6.8 million during a Series A round. The funding round was co-led by WRV and Australian-based ACK…

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Added by Crystal Hartwell on January 26, 2017 at 10:11am — No Comments

INCREASED BUYER ACTIVITY SPELLS FEWER CREDIT APPROVALS TO CLOSE OUT 2016

Monthly Lease Credit Approval Rates Decreased by 10.5% in December

CINCINNATI, OHIO (January 25, 2017) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 54.2% approval rate for December, a 10.5% decrease from November (64.7%). A year ago, the approvals rate was just 54.5% during the same month, illustrating the end-of-year shopping frenzy that typically takes place.

December’s rate was the lowest credit approval…

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Added by John Sternal on January 25, 2017 at 3:18pm — No Comments

Best Retention in Car Segments in Six Months

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

This week’s Black Book Market Insights report shows that car segments are retaining their values better than they have in the past six months. On the other hand, Compact Vans in the truck segment have depreciated the most with a 1.94% drop in value last week alone.

“Compact…

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Added by Black Book on January 25, 2017 at 3:09pm — No Comments

Semi-retired overqualified, underemployed, considering options,over 20 yrs exp,Semi-retired, overqualified, underemployed,

Semi-retired overqualified, underemployed, considering options..over 20 yrs exp in auto, fleet, trucks, leasing, - highly skilled in Internet marketing, can live anywhere, considering options - would consider Motor home sales or..? http://israelirothman.com

Added by Israeli rothman on January 25, 2017 at 11:54am — No Comments

New Data from PERQ Indicates Significant Lag Time Between ‘Ready-to-Buy’ Consumers on Dealership Websites and Actual Purchase

 

Data analyzed from over 45,000 consumer profiles offers key insights into digital consumer purchase cycle and shopping behaviors 

 

Indianapolis, IN – January 25, 2017 - New consumer data gathered and analyzed by PERQ shows a significant lag between the time consumers submit an online vehicle appraisal and the time the actual purchase takes place, in…

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Added by Crystal Hartwell on January 25, 2017 at 11:19am — No Comments

Hiring for Customer Service

Savvy auto dealers understand that people skills count. Customer service before, during and after the sales or service process has a tremendous impact on the bottom line and CSI score for any dealership. These best practices can help you hire employees with top-of-the-line service acumen to help ensure your customers keep driving…

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Added by Mike Poskey on January 25, 2017 at 9:30am — 2 Comments

Cisco Meraki Partners with OptionSoft Technologies Inc. - Visit us at NADA to find out why!!!

https://youtu.be/uf-O19szFeA

If you look at the video and understand the potential, email me for times when you can stop by our suite and see an actual demo. You'll see cutting edge technology that is so powerful that 1,200 Ford dealers have already enrolled. This world class marketing system is now available to any dealer regardless of size.

If you are going to NADA and don't email me at jfuhrman@otiservices.com and set u an…

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Added by John Fuhrman on January 24, 2017 at 5:05pm — No Comments

Just Because You Have New Technology, Doesn’t Make You Compliant

by John Fuhrman – Director of Training, OptionSoft Technology

 

     Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up.  As I shared what I knew on the subject and the current climate concerning fines and penalties, the dealer sat back, smiled and said, “I’m good.  We use a menu.”

     Since I was there to train the F&I managers (there were seven), I thought I’d…

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Added by John Fuhrman on January 24, 2017 at 4:55pm — No Comments

Who sold who?

"As a manager, if you accept as fact that your people won't "buy into" training, they've successfully gotten you to "buy in" that it's okay for them to suck. Who sold who?" #automarketing


Added by Alan Ram on January 24, 2017 at 3:15pm — 2 Comments

AutoHook Powered by Urban Science Provides Open API Access to Their Industry Leading Redemption Platform and Attribution Engine at No Cost

AutoHook powered by Urban Science announced they are providing all vendors with free and open access to their private offer and redemption API in efforts to streamline and advance actionable automotive data.

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Added by David Metter on January 24, 2017 at 11:05am — No Comments

Let's Address The Elephant In The Room...Service Retention

Franchise Dealers have the opportunity to earn hundreds of thousands in financial compensation from their OEM, assuming the dealer's service retention is at specific OEM guides. Unfortunately, a very high percentage of dealers are unable to take advantage of the financial windfall.

Let's put this in perspective. A tier 1 OEM has been offering PPM-Pre Paid Maintenance with every vehicle sold, it's inclusive in the MSRP. The metrics are as follows.

50% of the customers never show…

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Added by Ken Hite on January 24, 2017 at 9:54am — No Comments

Automotive BDC Manager – Sunrise Chevrolet Buick GMC Collierville

Sunrise Chevrolet Buick GMC Collierville – BDC Manager

Are you an Experienced Automotive BDC Manager? 

Are you struggling to find the dealership that is RIGHT FOR YOU?

Are you not making what you are TRULY WORTH? 

If so, we have the CAREER FOR YOU!

Sunrise Chevrolet Buick GMC Collierville is currently looking for an exceptional Automotive…

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Added by Craig Lockerd on January 24, 2017 at 9:30am — 1 Comment

Digital signage trends in 2017

Digital signage trends in 2017

The biggest benefit of digital signage, according to a survey of Digital Signage Today is improved customer experience and improving customer experience is AdvantageTec ’s focus.

With 2017 Digital Signage Expo being just around the corner, we have decided to give DS some thought and see what the future of this powerful technology holds.

2016 in review

In…

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Added by Thomas F. Jung on January 24, 2017 at 9:12am — No Comments

Compensation Can Affect Employee Loyalty & Satisfaction

Dealerships have forever tweaked pay plans to satisfy bottom lines and keep employees happy. Many employees in the sales department can make more money from a single sales commission than any technician can make in a day. There are even some salespeople that are so productive that their paychecks can exceed those of their sales managers – and sometimes that leads to friction…

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Added by Mike Gorun on January 24, 2017 at 8:21am — No Comments

Texting demographics: everybody texts!

texting demographics everybody texts 001

Not only Millennials text – all age groups text and research shows texting is the most used function on a smartphone. For car dealerships, the real question is should they be texting with clients? AdvantageTec can answer that for fixed operations as we provide texting solutions to hundreds of large and small, public and family-owned dealerships across the United States.

Let’s look at some data – one of our dealership clients…

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Added by Thomas F. Jung on January 24, 2017 at 4:13am — No Comments

5 IMPORTANT TYPES OF FLUIDS THAT KEEP YOUR RV IN GOOD HEALTH

Your home appreciates in value as it ages; unfortunately, your rig doesn't. But you can increase its resale value by taking good care of it. Neglect the maintenance aspect, and when it is finally the time to sell your rig, you will be left wondering how can I sell my RV online for a good price? So, how do you boost your mobile home's value? Remember, adding expensive gadgets to your rig does not necessarily increase its trade value; it is the on-time maintenance that plays the real trick.…

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Added by Linda Wilson on January 24, 2017 at 2:49am — No Comments

Service Manager – Phoenix RV Dealership

RECENT COLLEGE GRADUATES ARE STRONGLY ENCOURAGED TO APPLY!

Growing RV dealership in the Mesa / Phoenix AZ area needs a high energy person with a successful background in service management. Recreational vehicles (RV’s) are toy haulers, travel trailers, fifth wheels, pop-ups and motorhomes. RV’s are fun and bring joy and memories to our customers. RV,…

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Added by Craig Lockerd on January 23, 2017 at 8:43pm — No Comments

Automotive Technician – Schumacher Infiniti of The Palm Beaches

Schumacher Infiniti of the Palm Beaches is currently looking to hire experienced Automotive Technicians. WE ARE HIRING MOST LEVELS OF AUTOMOTIVE TECHNICIANS (B TECHS, C TECHS, ENTRY LEVEL TECHS)We are looking for EXPERIENCED, CAREER-MINDED individuals…

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Added by Craig Lockerd on January 23, 2017 at 8:38pm — No Comments

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