March 2018 Blog Posts (93)

Auto Dealership Transactions Stay Above 200, as Consolidation Continues and Sellers Fast-Track Succession Plans, according to The Blue Sky Report® released by Kerrigan Advisors

 

 

For the fourth consecutive year, buy/sell transactions exceeded 200; since 2014 the industry has completed over 850 buy/sell transactions – one of the most active markets in auto retail history.

 

Irvine, CA –March 19, 2018 – The auto dealership Buy/Sell market surpassed 200 transactions for the fourth consecutive year in 2017, according to The Blue Sky Report’s® Full Year Report…

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Added by Crystal Hartwell on March 19, 2018 at 10:20am — No Comments

Developing Your Standards

Those who hope to achieve success in life understand your standards hold a critical part in any achievement. Isn’t it interesting as critical as standards are towards achievement so little time is spent understanding and developing them? We are so caught up with the concerns of the day and dealing with current issues there isn’t any time left to develop…

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Added by Rob Gehring on March 19, 2018 at 10:00am — No Comments

myKaarma Launches Simple Video Walkaround App for Auto Dealer Service Departments

 New App speeds up check-in process, virtually eliminates damage claims

& increases upsell opportunities

 

LONG BEACH, California -- March 19, 2018-- --myKaarma, a software company that helps

dealerships communicate better with their customers at every stage of the service process, from check-in through payment, today…

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Added by Ujj Nath on March 19, 2018 at 9:25am — No Comments

4 Online Business Education Resources for Future Entrepreneurs

There are many people who dream of starting their own business. Some of them can do so even without building some additional skills, just because they are talented enough. But that actually doesn't happen often. Most of us need to learn and to develop new skills in order to build a successful…

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Added by Lori Wade on March 19, 2018 at 7:30am — No Comments

Introducing in this corner

Most of us have watched a professional fight. When I was growing up it was old school boxing and later it became mixed martial arts (MMA). The latest fight between the old school of Floyd Mayweather  and new school Conor MrGregorEveryone wanted to know which was better. Because they weren't in the same weight class we may never really know which is better. Old school boxing or all the fancy crazy technical holds, escapes and reverses of the new school…

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Added by Jeff Dahlberg on March 18, 2018 at 11:30pm — No Comments

Islands in the Stream, that is What We Are

Live video is taking over. If you have been on social media anytime lately, you probably noticed the barrage of streaming Facebook Live videos. In addition, videoconferencing has replaced boring teleconferences on just about every major platform. Why? Because, while we supposedly live in a super connected world, people are, in fact, less connected than ever. We communicate…

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Added by Timmy D. James on March 16, 2018 at 9:44am — No Comments

Winning the Retail Game is Getting Harder. Can You Do It?

Do you think retail is changing, or do you believe that continuing to do the same thing will allow you to prosper as you have for decades? Certainly, the auto industry disruptors must be a wake-up call, at the very least. But is it enough of a wake-up call? We’re watching entire industries pretty much go out of business or forced into radical change because of companies that…

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Added by Ujj Nath on March 16, 2018 at 9:30am — 1 Comment

Write Service Podcast: Episode 20- Follow the Process!

This week, Jeff continues with another common mistake that service advisors make- not following the processes! Whether they are implemented by your manager or your dealership, they are there for a reason! Don't be lazy, follow the process, and maximize your potential on the service drive! Copyright 2018 Wm. Jeff Cowan

Click here to watch!

Website:…

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Added by Jeff Cowan on March 15, 2018 at 12:00pm — No Comments

Why Omni-Channel Beats Multi-Channel Marketing

Lately I’ve heard the terms omni-channel and multi-channel marketing used interchangeably. Yet there’s a distinct difference between the two terms, and several reasons why I believe omni-channel marketing is a more effective approach for auto dealers.

 

Years ago, we realized that not all customers can be reached by a single channel such as mail, email,…

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Added by Scot Eisenfelder on March 15, 2018 at 8:57am — No Comments

Auto/Mate Updates Open/Mate Integration Interface, Enabling Auto Dealers to Create ROs Using Third-Party Systems

Albany, NY – March 14, 2018​ – Auto/Mate Dealership Systems has updated its Open/Mate application programming interface (API). The Fixed Ops department can now use third-party service solutions to create new repair orders (ROs) and add job lines to existing ROs, increasing efficiency and improving the customer experience in the service lane.…

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Added by Mike Esposito on March 14, 2018 at 2:18pm — No Comments

myKaarma Launches SmartAssist AI Technology for Auto Dealer Service Departments

Artificial Intelligence tool researches & answers questions, ensures advisors instantly know recall work when a customer texts and enables more efficient responses

LONG BEACH, California -- March 13, 2018-- --myKaarma, software that helps dealerships communicate better with their customers at every stage of the service process, right from check-in through to payment, today announced the release of a new Artificial Intelligence (AI) tool,…

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Added by Ujj Nath on March 14, 2018 at 9:00am — No Comments

Affinitiv Releases Free eBook for Auto Dealers: Why Service Absorption is a Dangerous Number

eBook offers a detailed guide on how to grow service profits using revenue per units-in-operation

Chicago, IL—March 13, 2018—Affinitiv, a leading provider of marketing and technology services to automotive manufacturers and dealerships, today announced the release of a free eBook for auto dealers, titled Why…

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Added by Scot Eisenfelder on March 13, 2018 at 6:11pm — No Comments

BLACK BOOK FEBRUARY DEPRECIATION REPORT SHOWS SPIRITED START TO THE SPRING SELLING SEASON FOR SEVERAL CAR SEGMENTS

According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -1.1%, significantly better than January’s level of -2.6% due to a spirited start to the spring selling season. Cars decreased -0.7%, while trucks decreased -1.4%. All vehicles are averaging a 12-month change of -14.9%.

Sub-Compact Luxury CUVs showed the highest depreciation in February at -2.8%. Vehicles in Sub-Compact Luxury Crossover segment include the Audi Q3, BMW…

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Added by John Sternal on March 13, 2018 at 4:06pm — No Comments

Success in Professional Sales Podcast: Episode 19- The "Alternative Choice" Close

This week, Jeff discusses a close that delivers an 80% or above closing ratio: The Alternative Choice close! The secret to this close is to make sure the choice is between buying or buying. Tune in to hear the exact approach and word track! Copyright 2018 Wm Jeff Cowan

Click here to watch!

Website: thejeffcowan.com

Write Service Training Program:…

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Added by Jeff Cowan on March 13, 2018 at 12:00pm — No Comments

Six Weeks in a Row of Higher Depreciation in Trucks vs. Cars

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

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Added by John Sternal on March 13, 2018 at 11:00am — No Comments

Majority of Visitors to Auto Dealership Websites Are Brand New Prospects, According to New Study from PERQ

Conventional wisdom is that dealer websites are used primarily by existing customers – not true: 74% of websites visitors are new to dealership; new PERQ insights also reveal how consumer preferences such as test drives, drivetrain and interior space impact decisions

 

 

Indianapolis, IN –March 13, 2018 - New data from thousands of consumer profiles studied by PERQ, experts in online consumer engagement and behavior, offers further…

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Added by Crystal Hartwell on March 13, 2018 at 10:29am — No Comments

A PERFECT example of the Trifecta that Creates Loyalty

The never-ending question is… what does it take to earn customer loyalty? Of course, the answer changes all the time and that is what makes loyalty so confusing and difficult.

 

As technology continues to develop and improve, consumers have more access to information and aggressively compare prices and services. Businesses are constantly on their feet…

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Added by Mike Gorun on March 13, 2018 at 9:54am — No Comments

Flick Fusion Unveils the Video Warrior Package, a Complete Turnkey Video Marketing Solution for Auto Dealers

Urbandale, IA—March 12, 2017—Flick Fusion today unveiled the Video Warrior Package, a complete turnkey solution with all of the video marketing components that an auto dealership needs for success, including inventory videos, test-drive videos, video email and automated value proposition videos. The Video Warrior Package is customizable and the video production process can be entirely automated if a…

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Added by Timmy D. James on March 12, 2018 at 9:47am — No Comments

How to strengthen customer retention at you car dealership

Retaining a position is always harder than achieving it. This applies to sports, life, culture, and of course – the automotive industry. Every business has its specific features; however, what we all strive for is to keep our customers happy. Every dealership today needs to meet consumer expectations even before they show up in the store.…

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Added by Thomas F. Jung on March 12, 2018 at 8:40am — No Comments

Clarivoy’s New Software Ensures Correct Marketing Source is Credited for Vehicle Sale

 New software for auto dealers, vendors and marketing agencies uses “Any-Touch” attribution to ensure correct marketing source receives credit in the customer’s purchase journey

 

Columbus, OH, March 12, 2018-- Clarivoy, the auto industry’s most trusted source for truth in optimizing the performance of marketing campaigns, today announced the launch of…

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Added by Steve White on March 12, 2018 at 8:32am — No Comments

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