Featured Blog Posts – April 2020 Archive (14)

4 Tactics to Win and Retain End-of-Lease Customers

Are you ready for the glut of lease vehicles about to hit the market?

 

According to J.D. Power, nearly 2 million vehicles are coming off lease over the next five months. Attracting and selling to end-of-lease customers is a huge opportunity to emerge stronger from the current market downturn.

 

Competition for these buyers will be…

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Added by Bill Wittenmyer on April 29, 2020 at 10:43am — No Comments

Masks for Hope - COVID-19

It's the little things that we do in life that can change consumer's perception of car dealers. (Thanks to David Hudson Productions, Auto Dealer Live & Recall Masters for helping make this possible.)


Added by DealerELITE on April 22, 2020 at 9:30am — 1 Comment

FREE DEALER RELIEF RESOURCES: Supporting Auto Through COVID-19

In a time where the whole world is living one day to the next, we’re inspired by the strength and resilience that automotive has shown through these past critical weeks. 

Influencers like …

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Added by Ilana Shabtay on April 17, 2020 at 3:00pm — No Comments

A Picture is Worth a Thousand CV Words

Not many shoppers are willing to read several paragraphs on a dealership CV pop-up, banner, link, landing page. The old saying "A picture is worth a thousand words" is quite appropriate here. We find too many examples of straight text on these pages containing…

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Added by George Nenni on April 17, 2020 at 12:56pm — No Comments

Letters From Leaders: If you're a leader of any stripe, your communication matters deeply

Anyone who idolizes you is going to hate you when he discovers that you are fallible. He never forgives. He has deceived himself, and he blames you for it." — Elbert Hubbard, 1901

Did you ever send a fan letter to someone?

Maybe you were just a teenager with a crush on a TV star. Or a Sherlock Holmes fan who addressed a…

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Added by Scott Monty on April 17, 2020 at 12:00pm — No Comments

How to Communicate to Service Customers During the COVID-19 Crisis

In my last blog, I shared some tips about how dealerships can help protect customers and staff in their service departments during this challenging time. In addition to having the precautions in place, it is important to know how to correctly communicate…

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Added by Dan Beres on April 14, 2020 at 10:20am — No Comments

How To Be Less Productive

Show me the app that made you $1,000 last week! Got one?



Then why are we spending so much time inside of your digital distractors?

What is the benefit of having your phone in your pocket while you’re with a customer? That’s right - there is none! When your notifications take you away from what’s important, you lose the…

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Added by Damian Boudreaux on April 13, 2020 at 10:30am — No Comments

An Opportunistic Approach to COVID-19 Marketing Strategies

Dealer Teamwork released this information to its clients this morning (4/9/2020). I'm posting it here to make it available to everyone.

This piece examines current COVID-19 advertising trends and provides recommendations to dealers on how they…

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Added by Joe Friedrichsen on April 9, 2020 at 2:30pm — No Comments

Renewal

With renewal comes growth. And with growth, success.

"The advantage of living is not measured by length, but by use." — Michel de Montaigne, 1573

We had massive thunderstorms here last night. Continuous rolling thunder, lightning that lit up the entire sky, warm rains, and even…

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Added by Scott Monty on April 9, 2020 at 11:47am — No Comments

Dealers Win with Multiple “Google My Business”

If automotive retailers want to maximize their opportunities with Google My Business (GMB), they must create separate departments for sales, service, parts and body shop. I’ve seen this topic debated online, and though some may disagree, I want the data to speak for itself in making this recommendation.

Let’s first establish what winning on GMB means. It doesn’t mean winning on branded search, since Google takes care of that. Precisely 100% of the time someone searches for a specific…

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Added by George Nenni on April 8, 2020 at 7:57am — No Comments

Understanding COVID-19 Government Relief Packages

Hi everyone! Dealer Teamwork, an automotive digital marketing provider, shared this information with its clients last Friday (4/3), but I wanted to share it here for everyone too. I hope you find it beneficial. 



Content summary:



Dealer Teamwork's executive team:

  • Shares its…
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Added by Joe Friedrichsen on April 6, 2020 at 12:30pm — No Comments

(Not So) Radical Ideas – Critical Changes for a Millennial Work Force

When business resumes as usual, will you be ready to attract the cream of the crop?

-by Sally Whitesell for Fixed Ops Magazine.

I recently spoke at a conference in Orlando. After my presentation, I noticed a workshop on the schedule: “How to recruit and keep your technicians.”…

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Added by Sally Whitesell on April 2, 2020 at 1:46pm — No Comments

Staying Connected During Social Distancing

How to stay connected via microcasting during social distancing. #localsearchgroup…

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Added by Jim Flint on April 2, 2020 at 1:44pm — No Comments

3 Digital Retailing Mistakes that Cost You Customers

Various industry studies show over 80 percent of customers want to start the car buying process online. So, it makes sense that more dealerships are implementing digital retailing tools.

 

Today’s customers expect an Amazon-like online shopping experience that is connected, seamless and easy. If your digital retailing tools and process don’t deliver, customers will choose another dealership that can accommodate their needs.

 …

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Added by Bill Wittenmyer on April 1, 2020 at 10:32am — No Comments

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