May 2017 Blog Posts (53)

Jumpstart Automotive Media April Share Of Shopper Interest Report Highlights American Classics & A New SUV

Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today released its share of shopper interest data for the month of April, showing strong gains among domestic OEMs, and that Chevrolet passed Ford as the brand with the most shopper interest during the month (8.9%).

Chevy Gains Top Spot; Other Brands Gain Momentum

During April, Chevrolet’s share of shopper interest increased to 8.9%, up from…

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Added by John Sternal on May 18, 2017 at 11:25am — No Comments

How to Avoid Sales End-of-the-Month Catch Up

If you're in dealership management you're probably familiar with the routine. No matter how great your intentions are to keep a steady sales pace all month, it’s month-end and you're playing catch up. Even worse, sometimes you believe it's going to be a great month until a nasty number shows up on your balance sheet during the last week.

 

Ultimately it's the…

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Added by Josh Blick on May 18, 2017 at 9:47am — No Comments

AUTO LEASE CREDIT APPROVALS RATE DROPS HEADING INTO LATE SPRING

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 60.0% approval rate for April, a 20.0% decrease from March (75.0%). A year ago, the approvals rate was 69.9% during the same month.

 

April’s lease credit approval rate took a dip compared to last month (75.5%). Last year’s number for the same month was slightly higher, registering at 69.9%. Following the trend of…

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Added by John Sternal on May 17, 2017 at 10:29am — No Comments

BLACK BOOK LAUNCHES NEXT GENERATION VALUENGINE COLLATERAL PLATFORM

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation, residual value forecast, and advanced custom data analytics solutions, today introduced its next generation ValuEngine platform with a new, easy-to-navigate web interface. ValuEngine is a real-time collateral valuation tool allowing automotive industry professionals, lenders, OEMs, and dealers the ability to value their entire portfolio through a secure, on-demand, self-service…

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Added by Black Book on May 17, 2017 at 10:28am — No Comments

BLACK BOOK SEES OVERALL VEHICLE VALUES INCREASE RESULTING FROM STRONG APRIL AND SPRING SEASON

According to Black Book® data, the average price of a used vehicle for model years 2011-2015 increased in value by 0.4% in April. Cars overall saw an increase in value by 0.7% versus trucks, which saw a 0.3% increase. All vehicles are averaging a 12-month depreciation change of –16.9% entering May.

In April, Sporty Cars performed the strongest, increasing their value by 1.8%. Vehicles in the Sporty Car category include the Dodge Challenger, Chevrolet Camaro, Ford Mustang, BMW…

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Added by Black Book on May 17, 2017 at 10:27am — No Comments

What is Brand Loyalty, Really?

The automotive industry is extremely competitive – not just locally, but also at the manufacturer level. Manufacturers spend truckloads of money on conquest marketing and brand loyalty – which you would think should be great for dealers – and, to some degree, it is.

 

But think for a just a second here, does your OEM really care whether your customer stays…

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Added by Bill Wittenmyer on May 17, 2017 at 9:00am — No Comments

Stop letting people steal your ideas

Ideas are only the iceberg for what's really important in your marketing campaign. On this week's #ThinkTankTuesday, Dan talks about a time that he had a great idea and it didn't end up like he had planned. Watch the video to learn how to protect your brand new ideas!

We’d love to hear what you have to say. Comment below and follow us on…

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Added by Paul Potratz on May 16, 2017 at 4:44pm — No Comments

Recession Proof Your Store and Recapture Lost Business Quickly

By Ryan Williams, President, Fidelis PPM

When a business fails, failure is rarely sudden. A post-mortem will usually uncover when and where the first rust of failure set in.

Take for example, the case of a failed mainline import store. Rust first crept in when uninspired management failed to update store…

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Added by Jim Leman on May 16, 2017 at 11:18am — No Comments

This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the term 'Instant Messaging' you know what I'm talking about, but you may not like it. Remember a decade or so ago, when IM apps were all the rage in the workplace? Many…

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Added by Erik Nachbahr, CISSP on May 16, 2017 at 11:14am — No Comments

5 Things That Make a Great Customer Experience

Customer experience is increasingly important in business. Retail shops now compete for customer wallets with behemoths such as Amazon. As a result, stores now have to prove to customers they will receive a superior experience more valuable than the convenience of clicking a button to have their product show up at their door in 2…

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Added by Mike Gorun on May 16, 2017 at 8:41am — No Comments

Make your Service Advisor team better

When your service advisor team needs answers quickly and wants to avoid phone tag then texting is today’s solution. A text is responded to, on average, within 3 minutes – email and phone voice mail cannot complete.

The Advantage Tec texting solution is…

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Added by Thomas F. Jung on May 16, 2017 at 3:48am — No Comments

Is Your Dealership Beholden to the Books Part 2

Book Values and Your Customer

How much money would you have if you got a dime every time you heard this phrase from a customer; “KBB says my vehicles is worth more than you are giving me.” How you respond next can make or break a sale…but if your dealership is beholden to book values, you are now in the unfavorable position of having to justify your price, against a price your customer trusts. (I’m going to go ahead and assume we are all clear on the problem of…

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Added by Angela Mancuso on May 12, 2017 at 10:30am — No Comments

Why are Consumers So Ambivalent About Bringing Recalled Vehicles into Your Dealership?

There are currently more than 63 million recalled vehicles still on US roads and highways, which is surprising when you consider that recall repairs are at no cost to the consumer. So, why are consumers so apprehensive about bringing you their recalled vehicles? Do consumers hate going to the dealership that much? 

 

A recent…

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Added by Chris Miller on May 12, 2017 at 9:30am — No Comments

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney

When it comes to sales management training for vehicle sales, I’m reminded of a quote I recently read by John Wooden, “The best leadership tool you have is to lead by example.” Every day I see people bending the rules to fit their desires. For example, in my neighborhood I see people intentionally run stop signs. What bothers me is that many of these people…

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Added by Richard Keeney on May 11, 2017 at 5:30pm — No Comments

Is Your Dealership Beholden to the Books

Book Values Matter, But…

I first want to start off by saying that I understand certain book values are a vital part of your business.  Depending on what part of the country you live in, getting a loan approved on a car is not possible without having an accurate NADA or KBB book-out within the finance packet sent to the bank for funding.

With that being said, dealers I’ve spoken with have become too beholden to their book value…

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Added by Angela Mancuso on May 10, 2017 at 10:00am — No Comments

Fixed Ops: Do You Text Your Customers? You Should! – March / April 2016

Who Has Time to Read Industry Magazine Articles Anymore?

None of us. But this is one you should read. Why? Because texting to support your service operations is a tool that you should deploy because your competitors are and a large number of your customers want the option to engage you by text.

Download your own personal copy of our article…

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Added by Thomas F. Jung on May 10, 2017 at 4:05am — No Comments

[NEW VIDEO] Marketing Tools You're Forgetting

What do you do for a living? Whether it’s marketing or building a business, your business needs clients to survive.

If you’re wondering how to find new clients, this Think Tank Tuesday episode is for you. Click to see number 1 of my top 5 marketing tools that you’re probably not using. 

The best part is? This tool is nearly free. Watch now. …

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Added by Paul Potratz on May 9, 2017 at 4:54pm — No Comments

Sarasota Ford Featured as Newest Facebook Business Success Story

How a dealership's custom-tailored Facebook Advertising strategy helps them move more metal

SARASOTA, FLORIDA, May 5, 2017 (Newswire.com) - Sarasota Ford, a Top 150 Ford Dealer, and Dealers United, a company that brings digital solutions to auto dealers, were recently published by Facebook Business highlighting the auto dealership's success with Facebook Advertising.



The case study showcases how the dealership triumphantly reached their local community and earned a…

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Added by Brooke Jensen on May 9, 2017 at 12:48pm — No Comments

EY Announces Erik Nachbahr of Helion Automotive Technologies as Entrepreneur Of The Year® 2017 Maryland Award Finalist

Baltimore, MD, May 9th, 2017 – EY today announced that Erik Nachbahr, President and founder of Helion Automotive Technologies, is a finalist for the Entrepreneur Of The Year® 2017 Award in the Maryland region. The awards program, which is celebrating its 31st year, recognizes entrepreneurs who are excelling in areas such as innovation, financial performance and personal commitment to their businesses and communities. Nachbahr was selected as a finalist by a panel of independent…

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Added by Erik Nachbahr, CISSP on May 9, 2017 at 11:43am — No Comments

101 | WordPress 2017 | Beautiful | Elaborate | Enterprise Level Development | Bricks and Mortar Retail

Do you need a 300 page website which ranks on Google search for every product that you sell, and makes your phone ring off the hook?

Do you need to be able to edit, change, add products at will, easily?

Are you in a hurry, and not tech savvy, and have a…

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Added by Israeli rothman on May 9, 2017 at 9:42am — No Comments

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