FROM AUTOTRADER 5/18/11 @ 7pm EST
We want to share some exciting news. As you may have heard, AutoTrader.com has entered into an agreement to acquire VinSolutions, a leading provider of end-to-end software solutions for dealers including Customer Relationship Management (CRM), Dealer Websites, Sales Management and Desking tools, social media and…
ContinueAdded by DealerELITE on May 18, 2011 at 7:54pm — 3 Comments
Here’s the challenge: we dare you to incorporate all 60 of these dealership improvement efforts into your store in the next month. Post in the comments and let us know which ones you’ve incorporated, and also chime in with your own ideas for improvement.
60 Ways to Upgrade Your Dealership’s Customer Experience
1. Make name tags mandatory for every…
ContinueAdded by The Cobalt Group on May 18, 2011 at 7:07pm — No Comments
Added by DealerELITE on May 18, 2011 at 5:18pm — No Comments
Since this month is Women's Month on dealerELITE, we want to get even more feedback from your experiences when working with female buyers. From today until the end of May, here is what we want you to do:
Added by DealerELITE on May 18, 2011 at 11:41am — No Comments
Just as 83,000 gross tons of a cruise liner is secured to land by various cables and anchors, what moors your life? The cables and anchors of your life are your values; you never know how secure those cables are until the storms of life come in and test their strengths. Tell me moor. Have you been moored with the illusion of money? Have you lost the…
ContinueAdded by Marsh Buice on May 17, 2011 at 4:26pm — 3 Comments
Added by Liz Krewson on May 17, 2011 at 11:28am — No Comments
I’ll never forget one time when I was driving down a highway and noticed several state troopers alongside the road in an old service station. One stepped in front of my car and flagged me in to the parking area. The officer quickly walked around my vehicle checking all of my turn signals and headlights. He also quickly checked tire condition and the emergency brake function. He did use me to turn the switches and push the brake and the…
ContinueAdded by Rob Gehring on May 17, 2011 at 10:00am — No Comments
Teamwork is crucial for the viability of a business. Slogans have been barked from summer camp to corporate retreats shouting the mantra of Teamwork. Sales, like sports, are intertwined with “I” and “Team.” They are literally Siamese Twins- almost indistinguishable. No team can win consistently without each team member preparing and executing to the best of his or her ability. No “I’s” can sustain long-term success without the aid of their…
ContinueAdded by Marsh Buice on May 16, 2011 at 10:26pm — No Comments
Added by DealerELITE on May 16, 2011 at 9:30pm — 2 Comments
It's Monday morning and I'm getting ready for a new adventure. While I'll still be working with dealers to help them staff up and train, I'll be responsible for marketing and delivering on my own. With the market still not where it needs to be and many dealers believing they still do everything right, this is a scary endeavor. How can one possibly compete with companies that have been around for a while? How can a "new kid" (even as old as I am), possibly go up against the old…
ContinueAdded by John Fuhrman on May 16, 2011 at 10:18am — No Comments
Are you still debating whether to employ text messaging in your eLead response process? This story may get you off the fence.
One day a couple weeks ago, as I do most days, I was sitting in a General Manager’s office reviewing his store’s recent mystery shop.
When I told him the Lead Response Time (LRT) was a disappointing 5 hours 36 minutes he immediately went to his CRM to verify. To my surprise, the CRM said the response time was 41…
ContinueAdded by Trace Ordiway on May 15, 2011 at 8:37pm — No Comments
Added by Jack Higginbotham on May 15, 2011 at 2:44pm — No Comments
I want to invite all Dealer Elite members to consider investing in a summer intern that you can utilize over the coming years. On May 25th, the Automotive Internship Program (AIP) will start. The program is an inexpensive way to train an intern or an existing employee on important digital marketing…
ContinueAdded by Brian Pasch on May 13, 2011 at 7:29pm — No Comments
I'm posting an email that my friend Shaun Kniffin (from the Germain Group) sent earlier today. He's an avid bicycle rider and will be participating in a 100 mile trek created to raise money to help in the fight to end cancer.
The ride takes place 100 days from now. He's raised more than $2,000 toward his personal goal of $10,000.
You can learn more about the cause by clicking…
ContinueAdded by Cliff Banks on May 13, 2011 at 3:12pm — No Comments
I have an immediate need for a BDC Sales Manager for Infiniti in Hanover. We are moving into a gorgeous new facility soon and are getting ready to ramp things up.
Please email sdoran@primemotorgroup.com for a confidential interview.
Call: 781-962-5999
Added by Shari Doran on May 13, 2011 at 2:23pm — No Comments
Our business is growing and opening up the need for experience Pre-owned Managers on the South Shore of Massachusetts.
Competitive pay plans and fantastic opportunities for growth.
Please call Shari Doran at 781-234-2066 -or-781-962-5999 for a confidential interview.
Added by Shari Doran on May 13, 2011 at 2:20pm — No Comments
The Good Ol’ Boy Network (GOBN) of the car business limits us in how we apply experienced and/or capable people, how we run our dealership’s business, and in how we approach women in this business for everything from ownership, to manager spots, to sales positions. And, by doing all that, limits our success. And our profitability. Let me tell you my own experience with the…
ContinueAdded by Keith Shetterly on May 13, 2011 at 2:00pm — No Comments
Remember that girlfriend or boyfriend that was just too clingy for you? Insecure, always seeking approval, or going overboard in trying to make you happy? Or worse yet, one date, and the person treats the relationship as if you're married.
Apparently, Toyota has the same problem -- only it's the one in the relationship being overly clingy, according to Stanley Bing, columnist for Fortune magazine.
He recounts in his latest column,…
ContinueAdded by Cliff Banks on May 13, 2011 at 11:51am — No Comments
I was talking to someone that I don't particularly "know" in "real life". The conversation was over e-mail, and the only impression that he has ever gotten of me as been via e-mail. I feel like I portray myself as a confident, sassy, sarcastic, social media addict who has brains and doesn't take any BS.
...Yeah, he got that impression. But he worded it as being "Rough around the edges" and he was "Unable to really picture me with children."
This comment wasn't…
ContinueAdded by Katie Colihan on May 12, 2011 at 5:27pm — 1 Comment
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