September 2016 Blog Posts (92)

Vendor Face-Off Series: CallRevu vs. DealerSpecials CallWatch

Today begins a new series on providing dealers with a comprehensive look at specific vendor products. All in an effort to bring a better customer experience to each store. Beginning with Call Monitoring, this will be focusing on two of the premier call monitoring solutions; CallRevu’s Call…

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Added by Aubrey Hankins on September 22, 2016 at 3:05pm — No Comments

What used-car dealers need to know about CRM

Today’s car-buying marketplace demands nothing less than a connected, personalized customer experience. Consumers want dealerships to know who they are and what their interests are, and to anticipate the types of cars and…

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Added by Zach Klempf on September 21, 2016 at 6:05pm — No Comments

Who's Your Top Salesperson?

In every dealership, there tends to be certain stand-out sales personnel. These individuals have the experience to coordinate their knowledge of the dealership industry with an organization level that allows them to excel in their daily tasks. On the other hands, every dealership will also carry with it personnel who act in the opposite manner when compared to the “top” employees. Certain characteristics will…

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Added by Aubrey Hankins on September 21, 2016 at 3:28pm — No Comments

Increase Sales to Women Buyers by $6 Million

Women-Drivers.com is excited to bring you this white paper on how you can generate up to $6,000,000 in annual sales to women. Now is the time to strengthen your position and turn your dealership into a destination for the fastest car buying segment. The headlines are reading how business is only getting tougher. Is it really going to finish up at another 17.5 million unit year? How will your store stack up?…

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Added by Anne Fleming on September 21, 2016 at 1:37pm — No Comments

Get Real: Authenticity = Brand Success

 

Consumers are looking for an authentic brand experience, and for your dealership, this means it’s time to get real.  What does it mean to ensure authenticity in your brand?  How do you convey your dealership’s genuine ideals, the ways in which you deliver on your promises to consumers?  For many businesses, it can be a tricky concept, but when you come up with the perfect recipe,…

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Added by Joseph Little on September 21, 2016 at 11:07am — No Comments

What Would You Do?

In this era of dealership expansions and acquisitions, groups are often put in the unenviable position of inheriting promises or perks that were offered prior to the dealership acquisition. One would think that it is simply a matter of grandfathering the customer into a perk offered by the previous owners. However, one automotive group chose to take a different approach, as…

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Added by sara callahan on September 21, 2016 at 8:59am — 1 Comment

How to Improve Your Blog

Watch out! Your blog site can be hurting your business. This week on Think Tank Tuesday, Paul tells a story about why he started his blog and what changes he made to improve it over time. Watch more to learn which strategies will help your blog become more successful.

We’d love to hear…

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Added by Paul Potratz on September 20, 2016 at 5:34pm — No Comments

Crossovers/SUVs While Still in Demand Experienced Higher Declines Last Week

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download…

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Added by Black Book on September 20, 2016 at 2:33pm — 1 Comment

Broader Declines Across Segments in Wholesale Values

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download…

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Added by Black Book on September 20, 2016 at 1:48pm — No Comments

43% of Small Businesses Have Been Phished: Is Your Dealership Next?

In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according to a July 2016 report titled…

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Added by Erik Nachbahr, CISSP on September 20, 2016 at 1:12pm — No Comments

Stop Losing Business to Competitors: 5 Steps

With competition continuously growing in the dealership industry, dealerships are having to take advantage of different methods and make a change in certain ideologies. This can be anything from upgrading the dealership’s CRM, to utilizing a vendors’ targeted email marketing tools. However, no matter which methods are used in an effort to stay competitive, there will still be a basic set of rules that will help…

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Added by Aubrey Hankins on September 20, 2016 at 1:00pm — No Comments

This is your 1 photo op

Esquire Magazine writer Cal Fussman recounted a story about a reporter who had the opportunity to travel with the legendary boxer Muhammad Ali in the prime of his career. Running late and nearly sprinting through the airport to get to the gate in time to catch a flight, Ali looked over to see a woman nervously fumbling to find her camera so that she could snap a…

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Added by Marsh Buice on September 20, 2016 at 10:30am — No Comments

Millennial Car Shoppers Are Ready to Buy – What Your Dealership Needs to Know

Millennial Car Shoppers Are Ready to Buy – What Your Dealership Needs to Know

 

When a millennial steps onto your lot, chances are that they are ready to buy. In fact 48% of 17 to 24-year-olds intend to buy a car on their first visit to a dealership according to research by …

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Added by Larisa Bedgood on September 20, 2016 at 10:28am — No Comments

Now Is the Time to Be Selling Pre-Paid Maintenance

With the major shift into leasing certified pre-owned vehicles by several OEMs and major financial institutions, many dealers have predicted a decline in service contract sales. However, according to an article in Automotive News, they would be wrong…

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Added by Mike Gorun on September 20, 2016 at 8:56am — No Comments

Catering to Multiple Generations and Cultures at Your Dealership

The landscape of sales and promotion at car dealerships is changing rapidly. Advances in technology, the rise of social media, and a shift in cultural values all have an impact on how your dealership interacts with customers. Many companies are currently grappling with learning to effectively market to different generations and cultures. It is likely that your target audience includes a generational mix of everyone from millennials to baby boomers, as well as people from different…

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Added by Mike Snellenberger on September 19, 2016 at 6:58pm — No Comments

Catering to Multiple Generations and Cultures at Your Dealership

The landscape of sales and promotion at car dealerships is changing rapidly. Advances in technology, the rise of social media, and a shift in cultural values all have an impact on how your dealership interacts with customers. Many companies are currently grappling with learning to effectively market to different generations and cultures. It is likely that your target audience includes a generational mix of everyone from millennials to baby boomers, as well as people from different…

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Added by Mike Snellenberger on September 19, 2016 at 6:58pm — No Comments

Election 2016. Stop Talking About It.

Recently, I found myself inside a dealership for personal reasons; I was purchasing a new car. However, and I normally do not speak in the first person, I found myself being spoken to about political beliefs, and even worse so, I was informed as to the personal beliefs of the salesperson, and the sales manager. It took less time for me to decide to leave the conversation, and the dealership, than it takes me to…

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Added by Aubrey Hankins on September 19, 2016 at 2:42pm — No Comments

Auto Dealers Need to Back Up and Take Advantage of Tax Incentives and Savings Programs Available for Them…

Auto dealers have two major tax incentives available to them, yet most are not taking advantage and consequently losing money. The main programs that most in this industry are missing out on are:

  1. Engineering-based Property Cost Segregation
  2. Property Tax Reduction
  3. Smart Benefit Reform Program
  4. Class Action Settlements
  5. Credit Card Processing at $0 Cost.

 

Engineering-based Cost…

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Added by L. Stuart Isaacson on September 19, 2016 at 12:35pm — No Comments

Auto/Mate Announces Integration of DMS with QuickScreen from 700Credit, Providing Auto Dealers with Prescreen Access to Consumer Credit Profiles

Albany, N.Y. – September 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with QuickScreen from 700Credit, a prescreening tool that allows auto dealers to instantly access customers' credit profiles, right from within their CRM. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) and 700Credit's…

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Added by Mike Esposito on September 19, 2016 at 10:04am — No Comments

Protective Gear Essentials that Every Biker Should Have

Safety is of prime importance when it comes to hitting the road with your motorbike. If you are new to the motorcycling world, it pays to know exactly what protective gear you need and how it serves to keep you as safe as you can be. Read ahead and learn about the essential pieces you need and some of the many advantages they offer.

Image source:…

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Added by Nathan Gomez on September 19, 2016 at 7:44am — No Comments

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